Customer Service Representative Jobs in Glenside, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (6 miles from Glenside, PA)
- 3 days ago
- Winter Walking
- Horsham, PA (6 miles from Glenside, PA)
- 3 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
- Liberty Vet Pets
- Philadelphia, PA (10 miles from Glenside, PA)
- 5 days ago
- Liberty Vet Pets
- Philadelphia, PA (10 miles from Glenside, PA)
- 5 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
Customer Service Representative
- Philadelphia, PA (10 miles from Glenside, PA)
- 17 days ago
- Philadelphia, PA (10 miles from Glenside, PA)
- 17 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Rep(04877) - 130 W Main St,Ste118
- Trappe, PA (14 miles from Glenside, PA)
- 5 hours ago
- Trappe, PA (14 miles from Glenside, PA)
- 5 hours ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
Customer Service Rep(03359) - 6002 Main Street
- Hamilton, NJ (24 miles from Glenside, PA)
- 5 hours ago
- Hamilton, NJ (24 miles from Glenside, PA)
- 5 hours ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
Customer Service Rep(03286) - 4229 N. Broad St.
- Philadelphia, PA (10 miles from Glenside, PA)
- 5 hours ago
- Philadelphia, PA (10 miles from Glenside, PA)
- 5 hours ago
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to...
Customer Service Rep(04510) - 149 Haddon Ave
- Haddon Township, NJ (13 miles from Glenside, PA)
- 5 hours ago
- Haddon Township, NJ (13 miles from Glenside, PA)
- 5 hours ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
Customer Service Representative
- Pennsauken, NJ (12 miles from Glenside, PA)
- 6 hours ago
- Pennsauken, NJ (12 miles from Glenside, PA)
- 6 hours ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Customer Service Rep(04771) - 241 E Gay St
- West Chester, PA (24 miles from Glenside, PA)
- 9 hours ago
- West Chester, PA (24 miles from Glenside, PA)
- 9 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(09057) - 575 W. Uwchlan Ave
- Exton, PA (24 miles from Glenside, PA)
- 9 hours ago
- Exton, PA (24 miles from Glenside, PA)
- 9 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04828) - 142 W Germantown Pike B
- East Norriton, PA (8 miles from Glenside, PA)
- 9 hours ago
- East Norriton, PA (8 miles from Glenside, PA)
- 9 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Savers / Value Village Careers - GreenDrop Customer Service Attendant
- Willow Grove, PA (4 miles from Glenside, PA)
- 9 hours ago
- Willow Grove, PA (4 miles from Glenside, PA)
- 9 hours ago
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
Restaurant Customer Service - $18/hr
- King of Prussia, PA (11 miles from Glenside, PA)
- 21 hours ago
- King of Prussia, PA (11 miles from Glenside, PA)
- 21 hours ago
Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...
- Audubon, NJ (15 miles from Glenside, PA)
- 21 hours ago
- Audubon, NJ (15 miles from Glenside, PA)
- 21 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Customer Service Rep(04813) - 716 South St.
- Philadelphia, PA (10 miles from Glenside, PA)
- 1 day ago
- Philadelphia, PA (10 miles from Glenside, PA)
- 1 day ago
Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...
Demographic Data for Glenside, PA
Moving to Glenside, PA? Find some basic demographic data about Glenside, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Glenside, PA
Highest Education Level
Customer Service Representatives in Glenside, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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