Customer Service Representative Jobs in Gladwyne, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 294 Jobs

Office Administrator / Customer Service Specialist

Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...

Liberty Vet Pets

Customer Relations

Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...

Customer Service Associate

  • Bellmawr, NJ (15 miles from Gladwyne, PA)
  • 1 day ago
  • Bellmawr, NJ (15 miles from Gladwyne, PA)
  • 1 day ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Medical Screener - Reception Technician (Customer Service)

  • Philadelphia, PA (8 miles from Gladwyne, PA)
  • 9 hours ago
  • Philadelphia, PA (8 miles from Gladwyne, PA)
  • 9 hours ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Client Advocate (In Office)

  • Wayne, PA (6 miles from Gladwyne, PA)
  • 17 hours ago
  • Wayne, PA (6 miles from Gladwyne, PA)
  • 17 hours ago

Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative...

Manager/Sr. Manager-KAM Customer Service

  • Philadelphia, PA (8 miles from Gladwyne, PA)
  • 1 day ago
  • Philadelphia, PA (8 miles from Gladwyne, PA)
  • 1 day ago

About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered...

Customer Service Representative - Work From Home

  • West Chester, PA (17 miles from Gladwyne, PA)
  • 1 day ago
  • West Chester, PA (17 miles from Gladwyne, PA)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Client Service Representative

  • Burlington, NJ (23 miles from Gladwyne, PA)
  • 1 day ago
  • Burlington, NJ (23 miles from Gladwyne, PA)
  • 1 day ago

Identify transportation balance needs in order to keep fleets moving profitably. Manage multiple customer shipments simultaneously. Utilize online load boards to acquire head hauls and back hauls...

Remote - Client Services Associate

  • Bensalem, PA (18 miles from Gladwyne, PA)
  • 1 day ago
  • Bensalem, PA (18 miles from Gladwyne, PA)
  • 1 day ago

Remote - Client Services Associate AO Garcia Agency Bensalem, Pennsylvania, United States, 19020 4 days ago Quick Job type Full-time Remote Quick Job description Experience in our industry is not...

Remote Work

Fully Remote Entry Level Customer Service Job

  • Lower Merion, PA (5 miles from Gladwyne, PA)
  • 1 day ago
  • Lower Merion, PA (5 miles from Gladwyne, PA)
  • 1 day ago

Fully Remote Entry Level Customer Service Job AO SOUTH - Lisa Cassidy Lower Merion, PA, US 3 days ago Quick Job type Full-time Remote Quick Job description Join Us and Be Part of History :...

Remote Work

Customer Service Associate - Call Center

  • Pennsauken, NJ (13 miles from Gladwyne, PA)
  • 1 day ago
  • Pennsauken, NJ (13 miles from Gladwyne, PA)
  • 1 day ago

Title: Customer Service Associate - Call Center Location: Pennsauken, NJ 08109 Pay Rate: $20/hr Schedule/Hours: Monday to Friday, 8:00 AM - 4:30 PM Duration: Full-time Direct Hire...

Licensed Customer Service Representative - PNC Investments

  • Philadelphia, PA (8 miles from Gladwyne, PA)
  • 1 day ago
  • Philadelphia, PA (8 miles from Gladwyne, PA)
  • 1 day ago

As a Licensed Customer Service Representative within PNC's Investments organization, you will be based remote within PNC's footprint....

Customer Service

  • Broomall, PA (6 miles from Gladwyne, PA)
  • 1 day ago
  • Broomall, PA (6 miles from Gladwyne, PA)
  • 1 day ago

Representative Job Requirements: Minimum of 2 years call center experience Must have experience working with Microsoft Word and Excel Data entry skills and the ability to multi-task PeopleShare is...

Client Services Associate- Healthcare

  • Middle City West, PA (8 miles from Gladwyne, PA)
  • 1 day ago
  • Middle City West, PA (8 miles from Gladwyne, PA)
  • 1 day ago

BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Habilitation Office located in Philadelphia, PA 19103. If you are looking for an exciting career opportunity...

Retail Loss Prevention Customer Service Associate II

  • Talleyville, DE (21 miles from Gladwyne, PA)
  • 1 day ago
  • Talleyville, DE (21 miles from Gladwyne, PA)
  • 1 day ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Demographic Data for Gladwyne, PA

Moving to Gladwyne, PA? Find some basic demographic data about Gladwyne, PA below.

Local
National
4,096
100
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Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Representative Jobs in Gladwyne, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Gladwyne, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Gladwyne, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

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