Customer Service Representative Jobs in Gettysburg, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD (22 miles from Gettysburg, PA)
- 2 days ago
- Fil-Tec, Inc.
- Smithsburg, MD (22 miles from Gettysburg, PA)
- 2 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
Bilingual Customer Service Specialist (Spanish) Keyholder
- York, PA (22 miles from Gettysburg, PA)
- 22 days ago
- York, PA (22 miles from Gettysburg, PA)
- 22 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Delivery Advocate
- York, PA (22 miles from Gettysburg, PA)
- 4 days ago
- York, PA (22 miles from Gettysburg, PA)
- 4 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Sales & Customer Service Associate
- Westminster, MD (23 miles from Gettysburg, PA)
- 4 days ago
- Westminster, MD (23 miles from Gettysburg, PA)
- 4 days ago
Overview Where Better Careers Begin! Massage Envy Westminster-MD, 140 Englar RD, Ste 21 Do you have a passion for helping others? At the Massage Envy Westminster-MD franchise, we support and...
Patient Accounts Customer Services Representative I
- Waynesboro, PA (19 miles from Gettysburg, PA)
- 7 days ago
- Waynesboro, PA (19 miles from Gettysburg, PA)
- 7 days ago
Patient Accounts Customer Services Representative I Location: WellSpan Health, Waynesboro, PA Schedule: Full Time General Summary Represents the System in a professional manner, using good customer...
Customer Account Representative
- York, PA (22 miles from Gettysburg, PA)
- 7 days ago
- York, PA (22 miles from Gettysburg, PA)
- 7 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Calls are organized in our queue system, and as a customer service representative, you'll answer with politeness and professionalism, creating a lasting impression and fostering ridership....
- York, PA (22 miles from Gettysburg, PA)
- 8 days ago
- York, PA (22 miles from Gettysburg, PA)
- 8 days ago
Calls are organized in our queue system, and as a customer service representative, you'll answer with politeness and professionalism, creating a lasting impression and fostering ridership....
Level 2 Customer Support Specialist
- York, PA (22 miles from Gettysburg, PA)
- 9 days ago
- York, PA (22 miles from Gettysburg, PA)
- 9 days ago
Who We Are: TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a...
Customer Service Representative
- York, PA (22 miles from Gettysburg, PA)
- 9 days ago
- York, PA (22 miles from Gettysburg, PA)
- 9 days ago
Description The Conrad Company is looking for an onsite Customer Service Associate at our PennAir facility in York, PA. This role requires excellent communication and organizational skills to...
- York, PA (22 miles from Gettysburg, PA)
- 12 days ago
- York, PA (22 miles from Gettysburg, PA)
- 12 days ago
Are you looking for a new opportunity with career development/training, the ability to work in a collaborative team environment, and a great work/life balance? Overview Horizon Farm Credit is...
Retail Customer Service Associate
- York, PA (22 miles from Gettysburg, PA)
- 13 days ago
- York, PA (22 miles from Gettysburg, PA)
- 13 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Store - GETTYSBURG, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Mobility Planning Rep. - Customer Service
- York, PA (22 miles from Gettysburg, PA)
- 15 days ago
- York, PA (22 miles from Gettysburg, PA)
- 15 days ago
Full Time Schedule: Mon-Fri 10:30 AM - 7 PM. Location: 415 Zarfoss Drive, York, PA 17404 Pay: $18.15 Paid Weekly Full Benefits Package (Health, Dental, Vision, Simplified Employee Pension, Paid...
Customer Service Associate - Part Time
- Westminster, MD (23 miles from Gettysburg, PA)
- 17 days ago
- Westminster, MD (23 miles from Gettysburg, PA)
- 17 days ago
Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Demographic Data for Gettysburg, PA
Moving to Gettysburg, PA? Find some basic demographic data about Gettysburg, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gettysburg, PA
Highest Education Level
Customer Service Representatives in Gettysburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Scanning
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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