Customer Service Representative Jobs in Folcroft, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (21 miles from Folcroft, PA)
- 7 days ago
- Winter Walking
- Horsham, PA (21 miles from Folcroft, PA)
- 7 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
- Liberty Vet Pets
- Philadelphia, PA (6 miles from Folcroft, PA)
- 8 days ago
- Liberty Vet Pets
- Philadelphia, PA (6 miles from Folcroft, PA)
- 8 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
Member Service Representative (Full-Time) South Philadelphia
- Philadelphia, PA (7 miles from Folcroft, PA)
- moments ago
- Philadelphia, PA (7 miles from Folcroft, PA)
- moments ago
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings,...
Customer Service Warehouse Associate - CT
- Philadelphia, PA (7 miles from Folcroft, PA)
- moments ago
- Philadelphia, PA (7 miles from Folcroft, PA)
- moments ago
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...
Customer Service Representative
- Fort Washington, PA (17 miles from Folcroft, PA)
- 7 hours ago
- Fort Washington, PA (17 miles from Folcroft, PA)
- 7 hours ago
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering...
Customer Service Associate - Temporary
- Penns Grove, NJ (15 miles from Folcroft, PA)
- 8 hours ago
- Penns Grove, NJ (15 miles from Folcroft, PA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Haddon Township, NJ (8 miles from Folcroft, PA)
- 8 hours ago
- Haddon Township, NJ (8 miles from Folcroft, PA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative Specialist - PNC Investments
- Philadelphia, PA (7 miles from Folcroft, PA)
- 16 hours ago
- Philadelphia, PA (7 miles from Folcroft, PA)
- 16 hours ago
As a Customer Service Representative Specialist within PNC's Investments organization, you will be based in remote within PNC's footprint....
Store Customer Service Specialist
- Cinnaminson, NJ (16 miles from Folcroft, PA)
- 19 hours ago
- Cinnaminson, NJ (16 miles from Folcroft, PA)
- 19 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Associate Customer Service Representative - R9633
- Philadelphia, PA (7 miles from Folcroft, PA)
- 19 hours ago
- Philadelphia, PA (7 miles from Folcroft, PA)
- 19 hours ago
Associate Customer Service Representative - R9633 DESCRIPTION/RESPONSIBILITIES: * Ensures timely customer specific material setup and proactively manages proofing and material validation timelines for...
Customer Service Representative
- Chester, PA (6 miles from Folcroft, PA)
- 19 hours ago
- Chester, PA (6 miles from Folcroft, PA)
- 19 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Bilingual Customer Service Specialist (Spanish)
- Philadelphia, PA (7 miles from Folcroft, PA)
- 19 hours ago
- Philadelphia, PA (7 miles from Folcroft, PA)
- 19 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Radnor, PA (13 miles from Folcroft, PA)
- 19 hours ago
- Radnor, PA (13 miles from Folcroft, PA)
- 19 hours ago
Description: Could you be our next Client Service Representative? Why work as a Client Service Representative with Main Line Health? Make an Impact! Our Client Service Representative is an...
Customer Service Representative
- Moorestown, NJ (18 miles from Folcroft, PA)
- 20 hours ago
- Moorestown, NJ (18 miles from Folcroft, PA)
- 20 hours ago
TWO MEN AND A TRUCK Princeton is NOW HIRING dedicated - people loving - customer focused individuals! We are looking for enthusiastic team members that are self-motivated and enjoy a fast-paced...
- Malvern, PA (17 miles from Folcroft, PA)
- 20 hours ago
- Malvern, PA (17 miles from Folcroft, PA)
- 20 hours ago
At our Rarebreed Hospital, you can help reimagine the veterinary experience in your community. Our expanding environment means you'll be in the hands of our experienced and enthusiastic team. It's...
Demographic Data for Folcroft, PA
Moving to Folcroft, PA? Find some basic demographic data about Folcroft, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Folcroft, PA
Highest Education Level
Customer Service Representatives in Folcroft, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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