Customer Service Representative Jobs in Fayetteville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD (17 miles from Fayetteville, PA)
- 2 days ago
- Fil-Tec, Inc.
- Smithsburg, MD (17 miles from Fayetteville, PA)
- 2 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
- Hagerstown, MD (21 miles from Fayetteville, PA)
- 8 hours ago
- Hagerstown, MD (21 miles from Fayetteville, PA)
- 8 hours ago
Calling all innovators find your future at Fiserv.** Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Customer Service Representative - Work From Home
- Gettysburg, PA (14 miles from Fayetteville, PA)
- 12 hours ago
- Gettysburg, PA (14 miles from Fayetteville, PA)
- 12 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Chambersburg, PA (9 miles from Fayetteville, PA)
- 1 day ago
- Chambersburg, PA (9 miles from Fayetteville, PA)
- 1 day ago
Looking for a new career? PeopleShare has an exciting opportunity in Chambersburg! Work in a dynamic environment helping manage various accounts for a growing business! Why Should You Work Here?...
Customer Service Representative
- Chambersburg, PA (9 miles from Fayetteville, PA)
- 1 day ago
- Chambersburg, PA (9 miles from Fayetteville, PA)
- 1 day ago
Essential Duties and Responsibilities: Communicate with customers and potential customers by phone, mail, e-mail or fax regarding commercial accounts, change in service, pick up days, billing,...
Customer Service Representative
- Biglerville, PA (10 miles from Fayetteville, PA)
- 2 days ago
- Biglerville, PA (10 miles from Fayetteville, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Account Representative
- Waynesboro, PA (8 miles from Fayetteville, PA)
- 2 days ago
- Waynesboro, PA (8 miles from Fayetteville, PA)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(04776) - 1515 Linclon Way E
- Chambersburg, PA (9 miles from Fayetteville, PA)
- 5 days ago
- Chambersburg, PA (9 miles from Fayetteville, PA)
- 5 days ago
Customer Service Rep(04776) - 1515 Linclon Way E 3.4 3.4 out of 5 stars Chambersburg, PA Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job...
Customer Service Rep(04683) - 17549 Virginia Ave
- Hagerstown, MD (21 miles from Fayetteville, PA)
- 5 days ago
- Hagerstown, MD (21 miles from Fayetteville, PA)
- 5 days ago
Customer Service Rep(04683) - 17549 Virginia Ave 3.4 3.4 out of 5 stars 17549 Virginia Avenue, Hagerstown, MD 21740 Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person?...
Customer Service Rep(04742) - 614 E. Main St
- Waynesboro, PA (8 miles from Fayetteville, PA)
- 5 days ago
- Waynesboro, PA (8 miles from Fayetteville, PA)
- 5 days ago
You'll find our Customer Service Representative jobs offer you more....
Customer Account Representative
- Chambersburg, PA (9 miles from Fayetteville, PA)
- 6 days ago
- Chambersburg, PA (9 miles from Fayetteville, PA)
- 6 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Gettysburg, PA (14 miles from Fayetteville, PA)
- 11 days ago
- Gettysburg, PA (14 miles from Fayetteville, PA)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Specialist - Now Hiring
- Chambersburg, PA (9 miles from Fayetteville, PA)
- 13 days ago
- Chambersburg, PA (9 miles from Fayetteville, PA)
- 13 days ago
Ready to deliver world-class customer service experiences? Doing so has never been a higher organizational priority nor, for that matter, have companies ever found it so hard to find people with...
- Chambersburg, PA (9 miles from Fayetteville, PA)
- 14 days ago
- Chambersburg, PA (9 miles from Fayetteville, PA)
- 14 days ago
Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...
Service Representative at our manufacturing facility located in Fayetteville, PA....
Demographic Data for Fayetteville, PA
Moving to Fayetteville, PA? Find some basic demographic data about Fayetteville, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fayetteville, PA
Highest Education Level
Customer Service Representatives in Fayetteville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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