Customer Service Representative Jobs in Fairless Hills, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 259 Jobs

Office Administrator / Customer Service Specialist

  • Winter Walking
  • Horsham, PA (17 miles from Fairless Hills, PA)
  • 7 days ago
  • Winter Walking
  • Horsham, PA (17 miles from Fairless Hills, PA)
  • 7 days ago

Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...

Liberty Vet Pets

Customer Relations

  • Liberty Vet Pets
  • Philadelphia, PA (24 miles from Fairless Hills, PA)
  • 8 days ago
  • Liberty Vet Pets
  • Philadelphia, PA (24 miles from Fairless Hills, PA)
  • 8 days ago

Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...

Member Service Representative (Full-Time) South Philadelphia

  • Philadelphia, PA (23 miles from Fairless Hills, PA)
  • moments ago
  • Philadelphia, PA (23 miles from Fairless Hills, PA)
  • moments ago

Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings,...

Customer Service Warehouse Associate - CT

  • Philadelphia, PA (23 miles from Fairless Hills, PA)
  • moments ago
  • Philadelphia, PA (23 miles from Fairless Hills, PA)
  • moments ago

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...

Customer Service Representative

  • Fort Washington, PA (20 miles from Fairless Hills, PA)
  • 7 hours ago
  • Fort Washington, PA (20 miles from Fairless Hills, PA)
  • 7 hours ago

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering...

Customer Service Associate

  • Levittown, PA
  • 8 hours ago
  • Levittown, PA
  • 8 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Specialist - Now Hiring

  • Bordentown, NJ (7 miles from Fairless Hills, PA)
  • 11 hours ago
  • Bordentown, NJ (7 miles from Fairless Hills, PA)
  • 11 hours ago

Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines they keep businesses moving, resolve a wide...

Customer Service Representative-10:00 AM - 6:30 PM

  • Trenton, NJ (5 miles from Fairless Hills, PA)
  • 15 hours ago
  • Trenton, NJ (5 miles from Fairless Hills, PA)
  • 15 hours ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

Customer Service Representative Specialist - PNC Investments

  • Philadelphia, PA (23 miles from Fairless Hills, PA)
  • 16 hours ago
  • Philadelphia, PA (23 miles from Fairless Hills, PA)
  • 16 hours ago

As a Customer Service Representative Specialist within PNC's Investments organization, you will be based in remote within PNC's footprint....

Customer Service Representitive

  • Bristol, PA (4 miles from Fairless Hills, PA)
  • 17 hours ago
  • Bristol, PA (4 miles from Fairless Hills, PA)
  • 17 hours ago

Representative Location: 3231 Bath Road, Langhorne, PA Rob's Towing and Hauling is seeking a dynamic and reliable Customer Service Representative to join our team!...

Customer Service Representative

  • Ewing, NJ (5 miles from Fairless Hills, PA)
  • 17 hours ago
  • Ewing, NJ (5 miles from Fairless Hills, PA)
  • 17 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Sr Customer Care Specialist

  • Trenton, NJ (5 miles from Fairless Hills, PA)
  • 18 hours ago
  • Trenton, NJ (5 miles from Fairless Hills, PA)
  • 18 hours ago

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting...

CampusGuard Customer Advocate

  • Trenton, NJ (5 miles from Fairless Hills, PA)
  • 18 hours ago
  • Trenton, NJ (5 miles from Fairless Hills, PA)
  • 18 hours ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Representative

  • Trenton, NJ (5 miles from Fairless Hills, PA)
  • 19 hours ago
  • Trenton, NJ (5 miles from Fairless Hills, PA)
  • 19 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Store Customer Service Specialist

  • Cinnaminson, NJ (14 miles from Fairless Hills, PA)
  • 19 hours ago
  • Cinnaminson, NJ (14 miles from Fairless Hills, PA)
  • 19 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Demographic Data for Fairless Hills, PA

Moving to Fairless Hills, PA? Find some basic demographic data about Fairless Hills, PA below.


Local
National
12,504
490
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Fairless Hills, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fairless Hills, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fairless Hills, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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