Customer Service Representative Jobs in Eddystone, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 264 Jobs
Liberty Vet Pets

Customer Relations

Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...

Fully Remote Entry Level Customer Service Job

  • Lower Merion, PA (9 miles from Eddystone, PA)
  • 2 hours ago
  • Lower Merion, PA (9 miles from Eddystone, PA)
  • 2 hours ago

Fully Remote Entry Level Customer Service Job AO SOUTH - Lisa Cassidy Lower Merion, PA, US 3 days ago Quick Job type Full-time Remote Quick Job description Join Us and Be Part of History :...

Remote Work

Customer Service Associate - Call Center

  • Pennsauken, NJ (18 miles from Eddystone, PA)
  • 3 hours ago
  • Pennsauken, NJ (18 miles from Eddystone, PA)
  • 3 hours ago

Title: Customer Service Associate - Call Center Location: Pennsauken, NJ 08109 Pay Rate: $20/hr Schedule/Hours: Monday to Friday, 8:00 AM - 4:30 PM Duration: Full-time Direct Hire...

Licensed Customer Service Representative - PNC Investments

  • Philadelphia, PA (13 miles from Eddystone, PA)
  • 3 hours ago
  • Philadelphia, PA (13 miles from Eddystone, PA)
  • 3 hours ago

As a Licensed Customer Service Representative within PNC's Investments organization, you will be based remote within PNC's footprint....

Customer Service

  • Broomall, PA (9 miles from Eddystone, PA)
  • 4 hours ago
  • Broomall, PA (9 miles from Eddystone, PA)
  • 4 hours ago

Representative Job Requirements: Minimum of 2 years call center experience Must have experience working with Microsoft Word and Excel Data entry skills and the ability to multi-task PeopleShare is...

Client Services Associate- Healthcare

  • Middle City West, PA (13 miles from Eddystone, PA)
  • 4 hours ago
  • Middle City West, PA (13 miles from Eddystone, PA)
  • 4 hours ago

BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Habilitation Office located in Philadelphia, PA 19103. If you are looking for an exciting career opportunity...

Retail Loss Prevention Customer Service Associate II

  • Talleyville, DE (8 miles from Eddystone, PA)
  • 4 hours ago
  • Talleyville, DE (8 miles from Eddystone, PA)
  • 4 hours ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Fully Remote - Bilingual Client Services Representative

  • Philadelphia, PA (13 miles from Eddystone, PA)
  • 4 hours ago
  • Philadelphia, PA (13 miles from Eddystone, PA)
  • 4 hours ago

Fully Remote - Bilingual Client Services Representative AO Garcia Agency Philadelphia, Pennsylvania, United States, 19102 12 hours ago Quick Job type Full-time Remote Quick Job description Are you...

Remote Work

Customer Service Associate

  • Somerdale, NJ (18 miles from Eddystone, PA)
  • 7 hours ago
  • Somerdale, NJ (18 miles from Eddystone, PA)
  • 7 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...

Customer Service & E-Commerce Supervisor - Full Time

  • Newtown Square, PA (10 miles from Eddystone, PA)
  • 7 hours ago
  • Newtown Square, PA (10 miles from Eddystone, PA)
  • 7 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Client Services Representative - Urgent Care - Berlin

  • West Berlin, NJ (24 miles from Eddystone, PA)
  • 8 hours ago
  • West Berlin, NJ (24 miles from Eddystone, PA)
  • 8 hours ago

POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely...

Customer Service Representative

  • Cherry Hill, NJ (19 miles from Eddystone, PA)
  • 9 hours ago
  • Cherry Hill, NJ (19 miles from Eddystone, PA)
  • 9 hours ago

The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer....

Member Service Representative (Full-Time) South Philadelphia

  • Philadelphia, PA (13 miles from Eddystone, PA)
  • 12 hours ago
  • Philadelphia, PA (13 miles from Eddystone, PA)
  • 12 hours ago

Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings,...

Customer Service Warehouse Associate - CT

  • Philadelphia, PA (13 miles from Eddystone, PA)
  • 12 hours ago
  • Philadelphia, PA (13 miles from Eddystone, PA)
  • 12 hours ago

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...

Customer Service Representative

  • Fort Washington, PA (22 miles from Eddystone, PA)
  • 19 hours ago
  • Fort Washington, PA (22 miles from Eddystone, PA)
  • 19 hours ago

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering...

Demographic Data for Eddystone, PA

Moving to Eddystone, PA? Find some basic demographic data about Eddystone, PA below.


Local
National
13,002,700
303,027

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Eddystone, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Eddystone, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Eddystone, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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