Customer Service Representative Jobs in Dresher, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (3 miles from Dresher, PA)
- 8 days ago
- Winter Walking
- Horsham, PA (3 miles from Dresher, PA)
- 8 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
- Liberty Vet Pets
- Philadelphia, PA (12 miles from Dresher, PA)
- 9 days ago
- Liberty Vet Pets
- Philadelphia, PA (12 miles from Dresher, PA)
- 9 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
- Wayne, PA (14 miles from Dresher, PA)
- 2 hours ago
- Wayne, PA (14 miles from Dresher, PA)
- 2 hours ago
Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative...
Customer Service Representative $16 hourly
- Quakertown, PA (23 miles from Dresher, PA)
- 5 hours ago
- Quakertown, PA (23 miles from Dresher, PA)
- 5 hours ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Manager/Sr. Manager-KAM Customer Service
- Philadelphia, PA (13 miles from Dresher, PA)
- 10 hours ago
- Philadelphia, PA (13 miles from Dresher, PA)
- 10 hours ago
About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered...
Customer Service Representative - Work From Home
- Philadelphia, PA (13 miles from Dresher, PA)
- 11 hours ago
- Philadelphia, PA (13 miles from Dresher, PA)
- 11 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Bellmawr, NJ (19 miles from Dresher, PA)
- 17 hours ago
- Bellmawr, NJ (19 miles from Dresher, PA)
- 17 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Burlington, NJ (17 miles from Dresher, PA)
- 23 hours ago
- Burlington, NJ (17 miles from Dresher, PA)
- 23 hours ago
Identify transportation balance needs in order to keep fleets moving profitably. Manage multiple customer shipments simultaneously. Utilize online load boards to acquire head hauls and back hauls...
Remote - Client Services Associate
- Bensalem, PA (11 miles from Dresher, PA)
- 23 hours ago
- Bensalem, PA (11 miles from Dresher, PA)
- 23 hours ago
Remote - Client Services Associate AO Garcia Agency Bensalem, Pennsylvania, United States, 19020 4 days ago Quick Job type Full-time Remote Quick Job description Experience in our industry is not...
Remote WorkFully Remote Entry Level Customer Service Job
- Lower Merion, PA (13 miles from Dresher, PA)
- 23 hours ago
- Lower Merion, PA (13 miles from Dresher, PA)
- 23 hours ago
Fully Remote Entry Level Customer Service Job AO SOUTH - Lisa Cassidy Lower Merion, PA, US 3 days ago Quick Job type Full-time Remote Quick Job description Join Us and Be Part of History :...
Remote WorkCustomer Service Associate - Call Center
- Pennsauken, NJ (14 miles from Dresher, PA)
- 1 day ago
- Pennsauken, NJ (14 miles from Dresher, PA)
- 1 day ago
Title: Customer Service Associate - Call Center Location: Pennsauken, NJ 08109 Pay Rate: $20/hr Schedule/Hours: Monday to Friday, 8:00 AM - 4:30 PM Duration: Full-time Direct Hire...
Licensed Customer Service Representative - PNC Investments
- Philadelphia, PA (13 miles from Dresher, PA)
- 1 day ago
- Philadelphia, PA (13 miles from Dresher, PA)
- 1 day ago
As a Licensed Customer Service Representative within PNC's Investments organization, you will be based remote within PNC's footprint....
- Broomall, PA (15 miles from Dresher, PA)
- 1 day ago
- Broomall, PA (15 miles from Dresher, PA)
- 1 day ago
Representative Job Requirements: Minimum of 2 years call center experience Must have experience working with Microsoft Word and Excel Data entry skills and the ability to multi-task PeopleShare is...
Client Services Associate- Healthcare
- Middle City West, PA (12 miles from Dresher, PA)
- 1 day ago
- Middle City West, PA (12 miles from Dresher, PA)
- 1 day ago
BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Habilitation Office located in Philadelphia, PA 19103. If you are looking for an exciting career opportunity...
Fully Remote - Bilingual Client Services Representative
- Philadelphia, PA (13 miles from Dresher, PA)
- 1 day ago
- Philadelphia, PA (13 miles from Dresher, PA)
- 1 day ago
Fully Remote - Bilingual Client Services Representative AO Garcia Agency Philadelphia, Pennsylvania, United States, 19102 12 hours ago Quick Job type Full-time Remote Quick Job description Are you...
Remote WorkDemographic Data for Dresher, PA
Moving to Dresher, PA? Find some basic demographic data about Dresher, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Dresher, PA
Highest Education Level
Customer Service Representatives in Dresher, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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