Customer Service Representative Jobs in Dresher, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (3 miles from Dresher, PA)
- 6 days ago
- Winter Walking
- Horsham, PA (3 miles from Dresher, PA)
- 6 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
- Liberty Vet Pets
- Philadelphia, PA (12 miles from Dresher, PA)
- 7 days ago
- Liberty Vet Pets
- Philadelphia, PA (12 miles from Dresher, PA)
- 7 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
Client Services Representative I - Outsourced item processing
- Cherry Hill, NJ (16 miles from Dresher, PA)
- 10 hours ago
- Cherry Hill, NJ (16 miles from Dresher, PA)
- 10 hours ago
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : High School Diploma Travel Percentage : 0% Job Description We are FIS. Our...
Customer Service Gate Agent (Part-Time)
- Philadelphia, PA (13 miles from Dresher, PA)
- 10 hours ago
- Philadelphia, PA (13 miles from Dresher, PA)
- 10 hours ago
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
Store Customer Service Specialist
- Cinnaminson, NJ (13 miles from Dresher, PA)
- 10 hours ago
- Cinnaminson, NJ (13 miles from Dresher, PA)
- 10 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Pharmacy Customer Service Associate
- Burlington, NJ (17 miles from Dresher, PA)
- 10 hours ago
- Burlington, NJ (17 miles from Dresher, PA)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Paoli, PA (18 miles from Dresher, PA)
- 10 hours ago
- Paoli, PA (18 miles from Dresher, PA)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Woodbury, NJ (22 miles from Dresher, PA)
- 11 hours ago
- Woodbury, NJ (22 miles from Dresher, PA)
- 11 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Bilingual Customer Service Specialist (Spanish)
- Philadelphia, PA (13 miles from Dresher, PA)
- 11 hours ago
- Philadelphia, PA (13 miles from Dresher, PA)
- 11 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Quakertown, PA (23 miles from Dresher, PA)
- 13 hours ago
- Quakertown, PA (23 miles from Dresher, PA)
- 13 hours ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
Customer Service and Field Marketing Representative
- Philadelphia, PA (13 miles from Dresher, PA)
- 14 hours ago
- Philadelphia, PA (13 miles from Dresher, PA)
- 14 hours ago
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice,...
Customer Service Rep(04523) - 1 BERLIN RD
- Clementon, NJ (24 miles from Dresher, PA)
- 23 hours ago
- Clementon, NJ (24 miles from Dresher, PA)
- 23 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Oakford, PA (9 miles from Dresher, PA)
- 1 day ago
- Oakford, PA (9 miles from Dresher, PA)
- 1 day ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top...
Customer Service Representative- Bristol
- Bristol, PA (16 miles from Dresher, PA)
- 1 day ago
- Bristol, PA (16 miles from Dresher, PA)
- 1 day ago
Overview To promote a positive image of the Bank through sale of appropriate products and services while performing transactions necessary to meet customer needs. Responsible for serving the...
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (12 miles from Dresher, PA)
- 1 day ago
- King of Prussia, PA (12 miles from Dresher, PA)
- 1 day ago
Compensation Details: $19 - $22 per hour Job Description: Who we are: Unique Indoor Comfort in King of Prussia is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a...
Demographic Data for Dresher, PA
Moving to Dresher, PA? Find some basic demographic data about Dresher, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dresher, PA
Highest Education Level
Customer Service Representatives in Dresher, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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