Customer Service Representative Jobs in Chesterbrook, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- West Chester, PA (11 miles from Chesterbrook, PA)
- 28 days ago
- West Chester, PA (11 miles from Chesterbrook, PA)
- 28 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Berwyn, PA (3 miles from Chesterbrook, PA)
- 12 hours ago
- Berwyn, PA (3 miles from Chesterbrook, PA)
- 12 hours ago
Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the development and...
Remote Customer Service Representative - Facility Maintenance Services
- Philadelphia, PA (14 miles from Chesterbrook, PA)
- 13 hours ago
- Philadelphia, PA (14 miles from Chesterbrook, PA)
- 13 hours ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkEntry Level Customer Success Specialist
- Wilmington, DE (24 miles from Chesterbrook, PA)
- 13 hours ago
- Wilmington, DE (24 miles from Chesterbrook, PA)
- 13 hours ago
Entry Level Customer Success Specialist Customer Service Wilmington, DE Full-Time $52,000 - 56,000 / Year Position Description As a Customer Success Specialist you will be responsible for...
Retail Loss Prevention Customer Service Associate II
- Cherry Hill, NJ (21 miles from Chesterbrook, PA)
- 13 hours ago
- Cherry Hill, NJ (21 miles from Chesterbrook, PA)
- 13 hours ago
HomeGoods Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite,...
Customer Service Rep(04842) - 107 W Ridge Pike
- Conshohocken, PA (5 miles from Chesterbrook, PA)
- 16 hours ago
- Conshohocken, PA (5 miles from Chesterbrook, PA)
- 16 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04825) - 1009 Easton Rd.
- Willow Grove, PA (16 miles from Chesterbrook, PA)
- 16 hours ago
- Willow Grove, PA (16 miles from Chesterbrook, PA)
- 16 hours ago
Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...
- Cinnaminson, NJ (21 miles from Chesterbrook, PA)
- 16 hours ago
- Cinnaminson, NJ (21 miles from Chesterbrook, PA)
- 16 hours ago
Apply Description Job Purpose: Assist and support SBI Sales Team with order to cash responsibilities. Provide resolution for internal and external customers on issues including but not limited to...
Customer Service Rep(04511) - 1821 Cinnaminson Ave
- Cinnaminson, NJ (21 miles from Chesterbrook, PA)
- 16 hours ago
- Cinnaminson, NJ (21 miles from Chesterbrook, PA)
- 16 hours ago
Company Description Job Description Great customers with a friendly voice. Take orders from both walk in and telephone customers. Stock and help prepare food. Aid in cleaning the store. Suggest...
Customer Service Rep(04796) - 2308 West Oregon Ave.
- Philadelphia, PA (14 miles from Chesterbrook, PA)
- 16 hours ago
- Philadelphia, PA (14 miles from Chesterbrook, PA)
- 16 hours ago
Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...
Customer Service Rep(04867) - Sanatoga
- Pottstown, PA (17 miles from Chesterbrook, PA)
- 17 hours ago
- Pottstown, PA (17 miles from Chesterbrook, PA)
- 17 hours ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service & E-Commerce Supervisor - Full Time
- Newtown Square, PA (5 miles from Chesterbrook, PA)
- 17 hours ago
- Newtown Square, PA (5 miles from Chesterbrook, PA)
- 17 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Automotive Customer Service Advisor
- Wilmington, DE (24 miles from Chesterbrook, PA)
- 23 hours ago
- Wilmington, DE (24 miles from Chesterbrook, PA)
- 23 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Senior Client Services Associate
- Souderton, PA (16 miles from Chesterbrook, PA)
- 1 day ago
- Souderton, PA (16 miles from Chesterbrook, PA)
- 1 day ago
Overview At Girard we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that...
Demographic Data for Chesterbrook, PA
Moving to Chesterbrook, PA? Find some basic demographic data about Chesterbrook, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Chesterbrook, PA
Highest Education Level
Customer Service Representatives in Chesterbrook, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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