Customer Service Representative Jobs in Chalfont, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 243 Jobs

Office Administrator / Customer Service Specialist

Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...

Liberty Vet Pets

Customer Relations

Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...

Customer Service Representative

  • Fort Washington, PA (10 miles from Chalfont, PA)
  • moments ago
  • Fort Washington, PA (10 miles from Chalfont, PA)
  • moments ago

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering...

Customer Service Associate

  • Levittown, PA (22 miles from Chalfont, PA)
  • moments ago
  • Levittown, PA (22 miles from Chalfont, PA)
  • moments ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - Commercial Business

  • Coopersburg, PA (17 miles from Chalfont, PA)
  • 5 hours ago
  • Coopersburg, PA (17 miles from Chalfont, PA)
  • 5 hours ago

Overview Lutron has an exciting opportunity on our Customer Service Team – Commercial Business at our Global Headquarters in Coopersburg, PA. This role offers a unique chance to gain hands-on...

Customer Service Representative Specialist - PNC Investments

  • Philadelphia, PA (23 miles from Chalfont, PA)
  • 9 hours ago
  • Philadelphia, PA (23 miles from Chalfont, PA)
  • 9 hours ago

As a Customer Service Representative Specialist within PNC's Investments organization, you will be based in remote within PNC's footprint....

Customer Service Representitive

  • Bristol, PA (22 miles from Chalfont, PA)
  • 10 hours ago
  • Bristol, PA (22 miles from Chalfont, PA)
  • 10 hours ago

Representative Location: 3231 Bath Road, Langhorne, PA Rob's Towing and Hauling is seeking a dynamic and reliable Customer Service Representative to join our team!...

Customer Service Representative

  • Ewing, NJ (22 miles from Chalfont, PA)
  • 10 hours ago
  • Ewing, NJ (22 miles from Chalfont, PA)
  • 10 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Store Customer Service Specialist

  • Cinnaminson, NJ (22 miles from Chalfont, PA)
  • 11 hours ago
  • Cinnaminson, NJ (22 miles from Chalfont, PA)
  • 11 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Associate Customer Service Representative - R9633

  • Philadelphia, PA (23 miles from Chalfont, PA)
  • 12 hours ago
  • Philadelphia, PA (23 miles from Chalfont, PA)
  • 12 hours ago

Associate Customer Service Representative - R9633 DESCRIPTION/RESPONSIBILITIES: * Ensures timely customer specific material setup and proactively manages proofing and material validation timelines for...

Customer Service Representative

  • Bristol, PA (22 miles from Chalfont, PA)
  • 12 hours ago
  • Bristol, PA (22 miles from Chalfont, PA)
  • 12 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Bilingual Customer Service Specialist (Spanish)

  • Philadelphia, PA (23 miles from Chalfont, PA)
  • 12 hours ago
  • Philadelphia, PA (23 miles from Chalfont, PA)
  • 12 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Associate

  • Fairless Hills, PA (21 miles from Chalfont, PA)
  • 12 hours ago
  • Fairless Hills, PA (21 miles from Chalfont, PA)
  • 12 hours ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Client Service Representative

  • Radnor, PA (18 miles from Chalfont, PA)
  • 12 hours ago
  • Radnor, PA (18 miles from Chalfont, PA)
  • 12 hours ago

Description: Could you be our next Client Service Representative? Why work as a Client Service Representative with Main Line Health? Make an Impact! Our Client Service Representative is an...

Client Service Representative

  • Malvern, PA (24 miles from Chalfont, PA)
  • 13 hours ago
  • Malvern, PA (24 miles from Chalfont, PA)
  • 13 hours ago

At our Rarebreed Hospital, you can help reimagine the veterinary experience in your community. Our expanding environment means you'll be in the hands of our experienced and enthusiastic team. It's...

Demographic Data for Chalfont, PA

Moving to Chalfont, PA? Find some basic demographic data about Chalfont, PA below.


Local
National
21,475
520
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Chalfont, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Chalfont, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Chalfont, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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