Customer Service Representative Jobs in Carlisle, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Caliber Collision
- York, PA (22 miles from Carlisle, PA)
- 11 hours ago
- York, PA (22 miles from Carlisle, PA)
- 11 hours ago
Service Center York PA JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
In PersonNearest Major Market: Harrisburg Job Segment: Customer Service Representative, Clerical, Data Entry, Customer Service, Administrative Apply now "...
In Person Full TimeCustomer Care Representative (Clerical Assistant 3)
- Commonwealth of Pennsylvania
- Harrisburg, PA (16 miles from Carlisle, PA)
- 1 day ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 1 day ago
center Experience with customer service Bilingual Legal Requirements: This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to...
In Person- HPC Industrial
- Harrisburg, PA (16 miles from Carlisle, PA)
- 2 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 2 days ago
MSC Industrial Supply Co. Keyword Location Search view all jobs Customer Care Representative - Regional Omnichannel Jonestown, PA Posted yesterday Apply Now BUILD A BETTER CAREER WITH MSC Serving...
In PersonChick-fil-A Carlisle is actively seeking Daytime Customer Service Team Members who are committed to helping "refresh" the lives of all we serve! We are looking for passionate, energetic,...
In PersonCustomer Service Associate - Closing Shift
- Raising Cane's
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 3 days ago
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 3 days ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonClient Services Representative
- TEKsystems
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 4 days ago
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 4 days ago
Entry-Level Claims Support Specialist Looking to start your career in insurance with a stable, growth-focused company? This is a strong entry-level opportunity to gain hands-on experience while...
In Person Contract- PeopleShare by PROMAN
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 4 days ago
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 4 days ago
Are you looking for a great team to work with? Customer Service/Data Entry Job Details: Accounts Payable Expense Reports Purchasing Transactions Schedule: * Monday - Friday 8:00 am - 5:00 pm Pay...
In PersonCustomer Service & Sales Specialist
- Shipley Energy
- York, PA (22 miles from Carlisle, PA)
- 5 days ago
- York, PA (22 miles from Carlisle, PA)
- 5 days ago
Starting at $15 - $20 per hour based on experienceResponsibilitiesEffectively serve all customer needs and process inquiries in a courteous, friendly and timely mannerProvide all customers with...
In PersonShentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business....
In PersonCustomer Service Representative
- A Duie Pyle
- York, PA (22 miles from Carlisle, PA)
- 6 days ago
- York, PA (22 miles from Carlisle, PA)
- 6 days ago
Duie Pyle is seeking a Customer Service Representative to join our team to serve as a key point of contact for both internal and external customers....
In PersonUrgent Opportunity Customer Service Careers In Harrisburg $19/hr
- TEKsystems
- Harrisburg, PA (16 miles from Carlisle, PA)
- 6 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 6 days ago
Urgent Hire: Customer Service Representative Location: Harrisburg, PA Pay Rate: $19/hour Schedule: Monday-Friday, Day Shifts (hours provided by OPM) Benefits: Holiday Pay + PTO Accrual WFH Opportunity...
In Person Contract- ACM Services LLC
- York, PA (22 miles from Carlisle, PA)
- 6 days ago
- York, PA (22 miles from Carlisle, PA)
- 6 days ago
Customer Service Rep - York, PA York, PA 5 DAYS AGO 22586375 Summary York, PA In-Person Competitive Salary 0 Years Experience High school graduate or equivalency certificate (GED) No Commission...
In PersonCall Center Remote Customer Service Representative
- GetInsured!
- Harrisburg, PA (16 miles from Carlisle, PA)
- 6 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 6 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
RemoteBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- York, PA (22 miles from Carlisle, PA)
- 8 days ago
- York, PA (22 miles from Carlisle, PA)
- 8 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonDemographic Data for Carlisle, PA
Moving to Carlisle, PA? Find some basic demographic data about Carlisle, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Carlisle, PA
Highest Education Level
Customer Service Representatives in Carlisle, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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