Customer Service Representative Jobs in Bethlehem, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (14 miles from Bethlehem, PA)
- 9 hours ago
- Pennridge Animal Hospital
- Perkasie, PA (14 miles from Bethlehem, PA)
- 9 hours ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Customer Service Rep(09137) - 3752 Pa. Route 309 Suite B
- Orefield, PA (13 miles from Bethlehem, PA)
- moments ago
- Orefield, PA (13 miles from Bethlehem, PA)
- moments ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Senior Client Services Associate
- Souderton, PA (20 miles from Bethlehem, PA)
- 8 hours ago
- Souderton, PA (20 miles from Bethlehem, PA)
- 8 hours ago
Overview At Girard we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that...
Retail Store Specialist (Customer Service/ Merchandising) - Full time NEW STORE OPENING
- Trexlertown, PA (12 miles from Bethlehem, PA)
- 8 hours ago
- Trexlertown, PA (12 miles from Bethlehem, PA)
- 8 hours ago
Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $13.00 to $14.25 per hour. Compensation for this opportunity is based on candidate experience...
Customer Service Representative
- Colmar, PA (22 miles from Bethlehem, PA)
- 8 hours ago
- Colmar, PA (22 miles from Bethlehem, PA)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Nights/Weekends
- Allentown, PA (5 miles from Bethlehem, PA)
- 21 hours ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 21 hours ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Project Managment/Customer Service
- Germansville, PA (20 miles from Bethlehem, PA)
- 21 hours ago
- Germansville, PA (20 miles from Bethlehem, PA)
- 21 hours ago
GROTHOUSE, Inc. *The Leader in Our Industry for 26 Years! Great for a Collaborative Communicator! *FT Days M-F**Do you want an opportunity to work for a true, world-leading company, right here in...
Customer Service Representative
- Brodheadsville, PA (23 miles from Bethlehem, PA)
- 1 day ago
- Brodheadsville, PA (23 miles from Bethlehem, PA)
- 1 day ago
Position Overview: Supports and adds value to an efficient organization dedicated to quality care and exceptional service. Performs a variety of clerical and customer service work in providing...
- Pennsburg, PA (14 miles from Bethlehem, PA)
- 1 day ago
- Pennsburg, PA (14 miles from Bethlehem, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Service Representative - Bilingual
- Hilltown, PA (19 miles from Bethlehem, PA)
- 1 day ago
- Hilltown, PA (19 miles from Bethlehem, PA)
- 1 day ago
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Slatington, PA (16 miles from Bethlehem, PA)
- 1 day ago
- Slatington, PA (16 miles from Bethlehem, PA)
- 1 day ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Customer Service Representative
- Schnecksville, PA (14 miles from Bethlehem, PA)
- 1 day ago
- Schnecksville, PA (14 miles from Bethlehem, PA)
- 1 day ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Customer Service Advocate- Billing
- Allentown, PA (5 miles from Bethlehem, PA)
- 3 days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 3 days ago
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to...
- Whitehall, PA (8 miles from Bethlehem, PA)
- 3 days ago
- Whitehall, PA (8 miles from Bethlehem, PA)
- 3 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Customer Service Representative
- Allentown, PA (5 miles from Bethlehem, PA)
- 3 days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 3 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Demographic Data for Bethlehem, PA
Moving to Bethlehem, PA? Find some basic demographic data about Bethlehem, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Bethlehem, PA
Highest Education Level
Customer Service Representatives in Bethlehem, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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