Customer Service Representative Jobs in Ardmore, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 322 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...

Remote Work

Bilingual Customer Service Specialist (Spanish)

  • West Chester, PA (16 miles from Ardmore, PA)
  • 28 days ago
  • West Chester, PA (16 miles from Ardmore, PA)
  • 28 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Client Service Associate

  • Berwyn, PA (8 miles from Ardmore, PA)
  • 7 hours ago
  • Berwyn, PA (8 miles from Ardmore, PA)
  • 7 hours ago

Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the development and...

Remote Customer Service Representative - Facility Maintenance Services

  • Philadelphia, PA (7 miles from Ardmore, PA)
  • 7 hours ago
  • Philadelphia, PA (7 miles from Ardmore, PA)
  • 7 hours ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Entry Level Customer Success Specialist

  • Wilmington, DE (22 miles from Ardmore, PA)
  • 7 hours ago
  • Wilmington, DE (22 miles from Ardmore, PA)
  • 7 hours ago

Entry Level Customer Success Specialist Customer Service Wilmington, DE Full-Time $52,000 - 56,000 / Year Position Description As a Customer Success Specialist you will be responsible for...

Retail Loss Prevention Customer Service Associate II

  • Cherry Hill, NJ (15 miles from Ardmore, PA)
  • 8 hours ago
  • Cherry Hill, NJ (15 miles from Ardmore, PA)
  • 8 hours ago

HomeGoods Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite,...

Customer Service Rep(04842) - 107 W Ridge Pike

  • Conshohocken, PA (5 miles from Ardmore, PA)
  • 10 hours ago
  • Conshohocken, PA (5 miles from Ardmore, PA)
  • 10 hours ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(04825) - 1009 Easton Rd.

  • Willow Grove, PA (13 miles from Ardmore, PA)
  • 11 hours ago
  • Willow Grove, PA (13 miles from Ardmore, PA)
  • 11 hours ago

Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...

Customer Service Rep I

  • Cinnaminson, NJ (16 miles from Ardmore, PA)
  • 11 hours ago
  • Cinnaminson, NJ (16 miles from Ardmore, PA)
  • 11 hours ago

Apply Description Job Purpose: Assist and support SBI Sales Team with order to cash responsibilities. Provide resolution for internal and external customers on issues including but not limited to...

Customer Service Rep(04511) - 1821 Cinnaminson Ave

  • Cinnaminson, NJ (16 miles from Ardmore, PA)
  • 11 hours ago
  • Cinnaminson, NJ (16 miles from Ardmore, PA)
  • 11 hours ago

Company Description Job Description Great customers with a friendly voice. Take orders from both walk in and telephone customers. Stock and help prepare food. Aid in cleaning the store. Suggest...

Customer Service Rep(04796) - 2308 West Oregon Ave.

  • Philadelphia, PA (7 miles from Ardmore, PA)
  • 11 hours ago
  • Philadelphia, PA (7 miles from Ardmore, PA)
  • 11 hours ago

Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...

Customer Service Rep(04867) - Sanatoga

  • Pottstown, PA (24 miles from Ardmore, PA)
  • 11 hours ago
  • Pottstown, PA (24 miles from Ardmore, PA)
  • 11 hours ago

Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Customer Service & E-Commerce Supervisor - Full Time

  • Newtown Square, PA (7 miles from Ardmore, PA)
  • 11 hours ago
  • Newtown Square, PA (7 miles from Ardmore, PA)
  • 11 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Service Representative

  • Mullica Hill, NJ (20 miles from Ardmore, PA)
  • 11 hours ago
  • Mullica Hill, NJ (20 miles from Ardmore, PA)
  • 11 hours ago

Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...

Automotive Customer Service Advisor

  • Wilmington, DE (22 miles from Ardmore, PA)
  • 17 hours ago
  • Wilmington, DE (22 miles from Ardmore, PA)
  • 17 hours ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Demographic Data for Ardmore, PA

Moving to Ardmore, PA? Find some basic demographic data about Ardmore, PA below.


Local
National
13,984
562
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Ardmore, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Ardmore, PA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Ardmore, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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