Customer Service Representative Jobs in Wilsonville, OR

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 170 Jobs

Part Time - Customer Service - Self Storage Manager

  • Portland, OR (14 miles from Wilsonville, OR)
  • moments ago
  • Portland, OR (14 miles from Wilsonville, OR)
  • moments ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour (Part-Time) Flexible Hours / No Nights : We understand you have existing...

Customer service Retail Cannabis Associate

  • Keizer, OR (22 miles from Wilsonville, OR)
  • 8 hours ago
  • Keizer, OR (22 miles from Wilsonville, OR)
  • 8 hours ago

We are a licensed cannabis retail shop looking for a dependable, customer-focused team member to join us as a Part-Time Morning Associate. We need someone who is reliable for opening shifts and...

Sr Customer Care Specialist

  • Portland, OR (14 miles from Wilsonville, OR)
  • 9 hours ago
  • Portland, OR (14 miles from Wilsonville, OR)
  • 9 hours ago

The eCommerce team powers our US and Canada Columbia.com sites and our Customer Care Center. From merchandising and marketing to product management and technology, the consumer is central to...

PGE Customer Service Advisor - Job Opportunity!

  • Tualatin, OR (4 miles from Wilsonville, OR)
  • 17 hours ago
  • Tualatin, OR (4 miles from Wilsonville, OR)
  • 17 hours ago

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we havent stopped since we started in 1888. We...

Airport Customer Service Representative

  • Portland, OR (14 miles from Wilsonville, OR)
  • 19 hours ago
  • Portland, OR (14 miles from Wilsonville, OR)
  • 19 hours ago

Job Summary Details: The Airport Customer Service Representative provides assistance and information to Airport passengers....

Customer Service Team Member

  • Portland, OR (14 miles from Wilsonville, OR)
  • 20 hours ago
  • Portland, OR (14 miles from Wilsonville, OR)
  • 20 hours ago

Store - PORT-JANTZEN BEACH, OR Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...

Customer Support Specialist

  • Hillsboro, OR (15 miles from Wilsonville, OR)
  • 20 hours ago
  • Hillsboro, OR (15 miles from Wilsonville, OR)
  • 20 hours ago

care with discount programs for families of all ages and stages Mentoring and career development opportunities that allow you to share, learn, and thrive Matching gifts program that allows you to deepen...

Pharmacy Customer Service Associate

  • Gresham, OR (21 miles from Wilsonville, OR)
  • 1 day ago
  • Gresham, OR (21 miles from Wilsonville, OR)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Support Representative III

  • Tualatin, OR (4 miles from Wilsonville, OR)
  • 1 day ago
  • Tualatin, OR (4 miles from Wilsonville, OR)
  • 1 day ago

Apply to be a Customer Service Representative III (Sales) today! 9943374...

Customer Service and Sales - Energetic people person wanted

  • Beaverton, OR (13 miles from Wilsonville, OR)
  • 2 days ago
  • Beaverton, OR (13 miles from Wilsonville, OR)
  • 2 days ago

Ready to join our team in Beaverton! Are you someone with a creative, fresh outlook, someone who is excited to explore new ideas and help serve our community and customers even better. No...

Client Service Associate

  • Portland, OR (14 miles from Wilsonville, OR)
  • 2 days ago
  • Portland, OR (14 miles from Wilsonville, OR)
  • 2 days ago

Do you have experience in the financial services industry and want to advance your career with an industry-leading firm? Our office is growing, and we are looking for a Client Service Associate to...

Customer Service Associate - Temporary

  • Hillsboro, OR (15 miles from Wilsonville, OR)
  • 2 days ago
  • Hillsboro, OR (15 miles from Wilsonville, OR)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Tigard, OR (9 miles from Wilsonville, OR)
  • 2 days ago
  • Tigard, OR (9 miles from Wilsonville, OR)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Support Specialist II - ES Division

  • Clackamas, OR (14 miles from Wilsonville, OR)
  • 2 days ago
  • Clackamas, OR (14 miles from Wilsonville, OR)
  • 2 days ago

POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager, and management by coordinating office...

Medical Screener - Reception Technician (Customer Service) (Bilingual English/Spanish)

  • Hillsboro, OR (15 miles from Wilsonville, OR)
  • 2 days ago
  • Hillsboro, OR (15 miles from Wilsonville, OR)
  • 2 days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Demographic Data for Wilsonville, OR

Moving to Wilsonville, OR? Find some basic demographic data about Wilsonville, OR below.


Local
National
26,443
962
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Wilsonville, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Wilsonville, OR offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Wilsonville, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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