Customer Service Representative Jobs in Wilsonville, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- ForTec Medical
- Tualatin, OR (4 miles from Wilsonville, OR)
- 6 days ago
- ForTec Medical
- Tualatin, OR (4 miles from Wilsonville, OR)
- 6 days ago
Company Description ForTec Medical is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated...
Customer Service Representative - PT Choice
- Portland, OR (14 miles from Wilsonville, OR)
- 30+ days ago
- Portland, OR (14 miles from Wilsonville, OR)
- 30+ days ago
$18.50/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service Representative
- Portland, OR (14 miles from Wilsonville, OR)
- moments ago
- Portland, OR (14 miles from Wilsonville, OR)
- moments ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
- Portland, OR (14 miles from Wilsonville, OR)
- 1 hour ago
- Portland, OR (14 miles from Wilsonville, OR)
- 1 hour ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Happy Valley, OR (14 miles from Wilsonville, OR)
- 1 hour ago
- Happy Valley, OR (14 miles from Wilsonville, OR)
- 1 hour ago
Client Service Specialist Retail Banking Group Happy Valley, Oregon **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship banking and...
Customer Service Representative
- Portland, OR (14 miles from Wilsonville, OR)
- 2 hours ago
- Portland, OR (14 miles from Wilsonville, OR)
- 2 hours ago
Position Type: Full-time, Hourly Location: In Office; Portland/Tualatin, OR Wage Scale: $20.00 - $24.00 per hour Benefits: Full-time Regular Employees (and their families) can enroll in medical,...
Customer Service Representative
- Lake Oswego, OR (8 miles from Wilsonville, OR)
- 16 hours ago
- Lake Oswego, OR (8 miles from Wilsonville, OR)
- 16 hours ago
Position Type: Full-time, Hourly Location: Portland/Tualatin, OR Wage Scale: $19.00 - $24.00 per hour Benefits: Full-time Regular Employees (and their families) can enroll in medical, dental,...
Customer Service Rep(07271) -485 E Powell Blvd
- Gresham, OR (21 miles from Wilsonville, OR)
- 1 day ago
- Gresham, OR (21 miles from Wilsonville, OR)
- 1 day ago
The following general description applies to all hourly store team members. Please read the detailed information listed below.Job DutiesOperate all equipmentStock ingredients from delivery area to...
Part Time - Customer Service - Self Storage Manager
- Portland, OR (14 miles from Wilsonville, OR)
- 1 day ago
- Portland, OR (14 miles from Wilsonville, OR)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour (Part-Time) Flexible Hours / No Nights : We understand you have existing...
PT-FT FOH / Customer Service Bakery/Cafe
- Portland, OR (14 miles from Wilsonville, OR)
- 2 days ago
- Portland, OR (14 miles from Wilsonville, OR)
- 2 days ago
PT-FT FOH / Customer Service Bakery/Cafe The Sparrow Bakery PDX COUNTER PART-TIME 17-19/HR + TIPS PORTLAND with the opportunity to train in prep and short-order savory cook Sparrow Bakery PDX is...
Customer Service/Barista Pastry Shop in Downtown Portland
- Portland, OR (14 miles from Wilsonville, OR)
- 2 days ago
- Portland, OR (14 miles from Wilsonville, OR)
- 2 days ago
Customer Service/Barista Pastry Shop in Downtown Portland Nuvrei nuvrei BARISTA PART-TIME 16-17/HR + TIPS PORTLAND Part time / $16-$17 + tips Nuvrei Patisserie & Cafe is looking to expand its...
Retail Customer Service Associate
- Clackamas, OR (14 miles from Wilsonville, OR)
- 2 days ago
- Clackamas, OR (14 miles from Wilsonville, OR)
- 2 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Blood Collection Staff - Customer Service
- Portland, OR (14 miles from Wilsonville, OR)
- 2 days ago
- Portland, OR (14 miles from Wilsonville, OR)
- 2 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Amazon Locker+ Customer Service Associate
- Hillsboro, OR (15 miles from Wilsonville, OR)
- 2 days ago
- Hillsboro, OR (15 miles from Wilsonville, OR)
- 2 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Amazon Locker - Customer Service
- Hillsboro, OR (15 miles from Wilsonville, OR)
- 2 days ago
- Hillsboro, OR (15 miles from Wilsonville, OR)
- 2 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Demographic Data for Wilsonville, OR
Moving to Wilsonville, OR? Find some basic demographic data about Wilsonville, OR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Wilsonville, OR
Highest Education Level
Customer Service Representatives in Wilsonville, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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