Call Center Representative Jobs in Wilsonville, OR

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 15 Jobs

Call Center Representative

Portland, OR (14 miles from Wilsonville, OR)
2 days ago

Portland, OR (14 miles from Wilsonville, OR)
2 days ago

We're looking for a driven and enthusiastic Call Center Representative to support our Marvin Replacement business....

Call Center Representative - ACCESS STRATEGIES

Hillsboro, OR (15 miles from Wilsonville, OR)
5 days ago

Hillsboro, OR (15 miles from Wilsonville, OR)
5 days ago

Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of Providence Medical Group patients and...

Call Center Representative - ACCESS STRATEGIES

Portland, OR (14 miles from Wilsonville, OR)
5 days ago

Portland, OR (14 miles from Wilsonville, OR)
5 days ago

Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of Providence Medical Group patients and...

Call Center Representative

Portland, OR (14 miles from Wilsonville, OR)
10 days ago

Portland, OR (14 miles from Wilsonville, OR)
10 days ago

Call Center Representative (Fundraising for Charities) $18 - $20!!!!!!! HIRING NOW - Love what you do and the team you do it with!...

BottleDrop Customer Care Associate - Milwaukie

Milwaukie, OR (12 miles from Wilsonville, OR)
10 days ago

Milwaukie, OR (12 miles from Wilsonville, OR)
10 days ago

Job Details Job Location : Milwaukie RC 718 - Milwaukie, OR Position Type : Full Time Salary Range : $19.18 - $23.01 Hourly Description Our Vision A world where no resource is wasted. Our Mission...

Call Center Representative

Portland, OR (14 miles from Wilsonville, OR)
11 days ago

Portland, OR (14 miles from Wilsonville, OR)
11 days ago

Join Our Team as a Call Center Representative - Make an Impact from Portland, OR! Are you a problem-solver with a knack for delivering top-notch customer service?...

Sr. Customer Care Associate (Home Health)

Portland, OR (14 miles from Wilsonville, OR)
13 days ago

Portland, OR (14 miles from Wilsonville, OR)
13 days ago

Our home health and hospice agencies are located throughout California, Hawaii, Oregon and Washington. They serve the entire community and offer personalized in-home care, and many have been...

Part Time Call Center Representative

Beaverton, OR (13 miles from Wilsonville, OR)
14 days ago

Beaverton, OR (13 miles from Wilsonville, OR)
14 days ago

In-Person Position Are you looking for a company that is founded on growth and opportunity? Are you having trouble finding a company that values its employees and is committed to personal growth...

Client Support Specialist

Portland, OR (14 miles from Wilsonville, OR)
17 days ago

Portland, OR (14 miles from Wilsonville, OR)
17 days ago

center representative, etc. working with our company Job Criteria: Start Date: Position Type: Part-Time Permanent Years of Experience Required: Education Required: Overnight Travel: Vacation Time:...

Office & Client Support Specialist

Portland, OR (14 miles from Wilsonville, OR)
17 days ago

Portland, OR (14 miles from Wilsonville, OR)
17 days ago

Are you an organized, detail-oriented professional who enjoys supporting both people and processes? Were looking for an enthusiastic Office & Client Support Specialist to join our team in...

Remote Healthcare Call Center Representative

Portland, OR (14 miles from Wilsonville, OR)
30+ days ago

Portland, OR (14 miles from Wilsonville, OR)
30+ days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Remote Work

Call Center Representative

Hillsboro, OR (15 miles from Wilsonville, OR)
30+ days ago

Hillsboro, OR (15 miles from Wilsonville, OR)
30+ days ago

In-Person Position Are you looking for a company that is founded on growth and opportunity? Are you having trouble finding a company that values its employees and is committed to personal growth...

Contact Center Representative - Contact Center

Portland, OR (14 miles from Wilsonville, OR)
30+ days ago

Portland, OR (14 miles from Wilsonville, OR)
30+ days ago

center management Communication skills Banking Entry level Under 1 year Full Job Description Overview Not just a Customer Service Representative, but a Contact Center Representative!...

Contact Center Agent

Beaverton, OR (13 miles from Wilsonville, OR)
45+ days ago

Beaverton, OR (13 miles from Wilsonville, OR)
45+ days ago

Center Experience Strong Computer Skills Excellent Verbal & Writtenmunication Position Overview: Working within a leading industry client in Class Action business operations, the call center manages...

Remote Call Center Representative

Portland, OR (14 miles from Wilsonville, OR)
45+ days ago

Portland, OR (14 miles from Wilsonville, OR)
45+ days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Remote Work

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Demographic Data for Wilsonville, OR

Moving to Wilsonville, OR? Find some basic demographic data about Wilsonville, OR below.

Median Age

Average Household Income

Home Value vs Household Income in Wilsonville, OR

Local

National

Total Population

26,443

Number of Businesses

962

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Wilsonville, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Wilsonville, OR offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Wilsonville, OR

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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