Customer Service Representative Jobs in Salem, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(09392) - Commercial Street SE, Suite #110
- Domino's Pizza
- Salem, OR
- 9 days ago
- Salem, OR
- 9 days ago
Company Description Job Description Customer service reps and delivery drivers. Qualifications Additional Information
In PersonMake a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you're...
In PersonProfessional Summary: The Customer Service Representative - Medicare Advantage plays a vital role in ensuring outstanding service for all members....
In PersonCustomer Service Specialist - New Hire Bonus!
- Abrasive Products, LLC
- Canby, OR (24 miles from Salem, OR)
- 13 days ago
- Canby, OR (24 miles from Salem, OR)
- 13 days ago
Apply Job Type Full-time Description We are seeking a detail-oriented and professional Customer Service Specialist to join our team. This role is central to maintaining strong customer...
In PersonTechnical Support Customer Service Representative
- Manpower
- Salem, OR
- 15 days ago
- Salem, OR
- 15 days ago
NOW HIRING - Technical Support Specialist - Honeywell - Salem, OR Job Title: Technical Support Specialist Location: Salem, OR (Fully On-site) Pay Range: $17/hr Whats the Job? Provide technical...
In Person- KFC
- McMinnville, OR (20 miles from Salem, OR)
- 16 days ago
- McMinnville, OR (20 miles from Salem, OR)
- 16 days ago
Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Keizer, OR (4 miles from Salem, OR)
- 19 days ago
- Keizer, OR (4 miles from Salem, OR)
- 19 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Salem, OR
- 21 days ago
- Salem, OR
- 21 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Salem, OR
- 21 days ago
- Salem, OR
- 21 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonMake a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re...
In PersonCustomer Service Rep(07209) - 411 Lancaster Drive NE
- Domino's Pizza
- Salem, OR
- 24 days ago
- Salem, OR
- 24 days ago
Company Description Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment...
In PersonBottleDrop Customer Service Associate - Lancaster
- Oregon Beverage Recycling Cooperative
- Salem, OR
- 27 days ago
- Salem, OR
- 27 days ago
Job DetailsJob Location: Lancaster RC 705 - Salem, OR 97305Position Type: Part TimeSalary Range: $16.79Our Vision A world where no resource is wasted. Our Mission To ensure that no resource goes...
In PersonSr Customer Experience Specialist- Salem, OR
- Honeywell
- Salem, OR
- 30+ days ago
- Salem, OR
- 30+ days ago
Serve as the primary point of contact for your assigned portfolio of customer accounts, ensuring all customer needs and expectations are met with a high level of service. You will respond to...
In Person- Home Depot
- Albany, OR (23 miles from Salem, OR)
- 30+ days ago
- Albany, OR (23 miles from Salem, OR)
- 30+ days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In Person- SGS Consulting
- Albany, OR (22 miles from Salem, OR)
- 30+ days ago
- Albany, OR (22 miles from Salem, OR)
- 30+ days ago
Location- Albany, OR 97322 (Onsite) 0-2 years of general office or customer service experience. Experience with computer equipment. Job Responsibilities: Follow standard scripts and guidelines to...
In PersonDemographic Data for Salem, OR
Moving to Salem, OR? Find some basic demographic data about Salem, OR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Salem, OR
Highest Education Level
Customer Service Representatives in Salem, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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