Customer Service Representative Jobs in Salem, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Min USD $33,280.00/Yr. Max USD $40,500.00/Yr. Job Summary Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in...
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkJob Title: Customer Service Support Representative Job Description: Join our team as a Live Concierge Support Representative and provide exceptional customer service in a dynamic call center...
Client Service Specialist (41620)
- Silverton, OR (17 miles from Salem, OR)
- 4 days ago
- Silverton, OR (17 miles from Salem, OR)
- 4 days ago
Client Service Specialist Willamette Valley Bank is seeking a personable and welcoming individual with a desire to build and foster relationships with customers, community members and fellow staff...
Client Advocate I CVS Health - 3.2 Salem, OR Job Details Full-time $43,888 - $102,081 a year 22 hours ago Benefits Employee stock purchase plan Health insurance Flexible spending account Tuition...
Client Service Representative Salem, OR On-Site Monday - Friday, 9:00 am - 6:00 pm If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers...
- Silverton, OR (17 miles from Salem, OR)
- 6 days ago
- Silverton, OR (17 miles from Salem, OR)
- 6 days ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Associate - Temporary
- Albany, OR (23 miles from Salem, OR)
- 7 days ago
- Albany, OR (23 miles from Salem, OR)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Albany, OR (23 miles from Salem, OR)
- 7 days ago
- Albany, OR (23 miles from Salem, OR)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Spanish Customer Service Representative - Remote
- Salem, OR
- 7 days ago
- Salem, OR
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkClient Service Specialist - Float
- Silverton, OR (17 miles from Salem, OR)
- 7 days ago
- Silverton, OR (17 miles from Salem, OR)
- 7 days ago
Client Service Specialist - Float Retail Banking Group Salem,Oregon Salem,Oregon Keizer,Oregon Salem,Oregon Silverton,Oregon **Description** **About Us:** At Umpqua, we create a great place to...
Retail Customer Service Cashier
- Albany, OR (23 miles from Salem, OR)
- 11 days ago
- Albany, OR (23 miles from Salem, OR)
- 11 days ago
Req ID: 459857 Address: 6457 Old Salem Rd NE Albany, OR, 97321 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Lab Client Services Rep Salem Health Hospitals & Clinics - 3.7 Salem, OR Job Details Part-time Estimated: $39.2K - $55K a year 4 hours ago Benefits Wellness program Paid holidays Disability...
- McMinnville, OR (20 miles from Salem, OR)
- 16 days ago
- McMinnville, OR (20 miles from Salem, OR)
- 16 days ago
Role Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. Essential...
Demographic Data for Salem, OR
Moving to Salem, OR? Find some basic demographic data about Salem, OR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Salem, OR
Highest Education Level
Customer Service Representatives in Salem, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »