Customer Service Representative Jobs in Richmond Hill, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Support / Inside Sales Specialist
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 1 day ago
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 1 day ago
Are you a customer service or inside sales professional who's eager to help and enjoys working in a fast paced environment? Do you work well with others, and enjoy being a part of a team? If you...
Customer Service Representative (Part Time)
- Newmarket, ON (11 miles from Richmond Hill, ON)
- 1 day ago
- Newmarket, ON (11 miles from Richmond Hill, ON)
- 1 day ago
Join us and grow your career with our retail team as a customer service representative....
Customer Support Representative (Weekend Night Shift) - CANADA
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 2 days ago
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 2 days ago
Job Description: What You Will Do: Answer incoming phone calls and respond to basic customer inquiries or route calls to the appropriate personnel. Document call details and outcomes in the...
Summer Customer Service Representative
- Woodbridge, ON (9 miles from Richmond Hill, ON)
- 3 days ago
- Woodbridge, ON (9 miles from Richmond Hill, ON)
- 3 days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Bilingual- French and English: Travel and Customer Service Agent - Remote
- Toronto, ON (15 miles from Richmond Hill, ON)
- 3 days ago
- Toronto, ON (15 miles from Richmond Hill, ON)
- 3 days ago
We're Hiring: Bilingual (English - French) Travel & Customer Service Agent (Remote - Canada) Are you passionate about travel and fluent in English & French? This is your chance to join a growing,...
Remote WorkClient Service Representative [Hourly]
- Markham, ON (7 miles from Richmond Hill, ON)
- 3 days ago
- Markham, ON (7 miles from Richmond Hill, ON)
- 3 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 4 days ago
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 4 days ago
Beltservice has an immediate opening for a motivated Customer Service Representative for our branch location in Mississauga, ON, Canada....
Customer Service Representative
- Toronto, ON (15 miles from Richmond Hill, ON)
- 5 days ago
- Toronto, ON (15 miles from Richmond Hill, ON)
- 5 days ago
Job Description Compensation: $60,000 + Commission Position Overview: The Customer Service Representative (CSR) plays a vital role in supporting the Account Manager with the daily execution and coordination...
Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us!...
Customer Service Representative, Casual
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 6 days ago
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 6 days ago
Service Representative/Administrative Clerk....
Customer Service Representative
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 6 days ago
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 6 days ago
Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924....
- North York, ON (9 miles from Richmond Hill, ON)
- 9 days ago
- North York, ON (9 miles from Richmond Hill, ON)
- 9 days ago
Elaboration on the Project: Title: Fully Bilingual Customer service Location: North York, ON Duration: 6 months Industry: Bank Job Description: Department Overview The team is responsible for...
Customer Service Representative - CREQ008808
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 9 days ago
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 9 days ago
Position: Customer Service Representative Shift: Remote with one day a week in the office Location: Mississauga Advantages Potential for extension or full-time hire based on performance....
Customer Support Specialist - Canada
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 10 days ago
- Mississauga, ON (23 miles from Richmond Hill, ON)
- 10 days ago
JOB OVERVIEW The Customer Support Specialist role is pivotal in ensuring client satisfaction and retention. This position involves close collaboration with Account Managers and operational teams,...
Customer Service Representative
- Newmarket, ON (11 miles from Richmond Hill, ON)
- 10 days ago
- Newmarket, ON (11 miles from Richmond Hill, ON)
- 10 days ago
620 Steven Court, Newmarket, Ontario L3Y 6Z2 Canada Why Oatey? Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Richmond Hill, ON
Highest Education Level
Customer Service Representatives in Richmond Hill, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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