Customer Service Representative Jobs in Oshawa, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Scarborough North)
- The Boyd Group
- Scarborough, ON (21 miles from Oshawa, ON)
- 12 days ago
- Scarborough, ON (21 miles from Oshawa, ON)
- 12 days ago
Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails....
In PersonCustomer Service Representative
- ProAmpac
- Markham, ON (21 miles from Oshawa, ON)
- 21 days ago
- Markham, ON (21 miles from Oshawa, ON)
- 21 days ago
Job Overview: ProAmpac is seeking a Customer Service Representative who is detail-oriented, ambitions, curious, a self-starter, a critical-thinker and possesses great written and verbal communication...
In PersonFrench Customer Support Specialist
- Markham, ON (21 miles from Oshawa, ON)
- 30+ days ago
- Markham, ON (21 miles from Oshawa, ON)
- 30+ days ago
Title: French Customer Support Specialist Location: MARKHAM,ONTARIO Duration: 12 Months Salary Range: C$30 INC Introduction We are seeking a dedicated and professional individual to join our team....
In PersonCustomer Service Representative Ad Number: 24965
- Bardeau Insurance
- Ajax, ON (9 miles from Oshawa, ON)
- 30+ days ago
- Ajax, ON (9 miles from Oshawa, ON)
- 30+ days ago
Our Ajax location is currently hiring a full-time personal lines customer service representative....
In PersonCommercial Customer Service Broker
- Holman Insurance Brokers Ltd.
- Markham, ON (21 miles from Oshawa, ON)
- 30+ days ago
- Markham, ON (21 miles from Oshawa, ON)
- 30+ days ago
Search Near Go Radius: Auto 1 km 5 km 10 km 50 km 100 km 1,000 km 5,000 km Please login/register to apply for this job. 9 Nov 2015 Full-Time Commercial Customer Service Broker Holman Insurance...
In Person(CAN) Customer Service Desk Associate
- Walmart
- Markham, ON (21 miles from Oshawa, ON)
- 30+ days ago
- Markham, ON (21 miles from Oshawa, ON)
- 30+ days ago
... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and...
In PersonCustomer Service / Tech Support - Automotive (Bilingual: French/English) Remote
- Cnx
- Oshawa, ON
- 60+ days ago
- Oshawa, ON
- 60+ days ago
Service Representative engages with customers through inbound and outbound calls and/or online channels....
RemoteCustomer Service Representative
- U-Haul
- Ajax, ON (9 miles from Oshawa, ON)
- 60+ days ago
- Ajax, ON (9 miles from Oshawa, ON)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCUSTOMER SERVICE REPRESENTATIVE The Customer Service Coordinator is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and...
In Person- Parsons Corporation
- Markham, ON (21 miles from Oshawa, ON)
- 90+ days ago
- Markham, ON (21 miles from Oshawa, ON)
- 90+ days ago
In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our...
In PersonCustomer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oshawa, ON
Highest Education Level
Customer Service Representatives in Oshawa, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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