Customer Service Representative Jobs in Oshawa, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative [Hourly]
- Markham, ON (21 miles from Oshawa, ON)
- 3 days ago
- Markham, ON (21 miles from Oshawa, ON)
- 3 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
- Markham, ON (21 miles from Oshawa, ON)
- 24 days ago
- Markham, ON (21 miles from Oshawa, ON)
- 24 days ago
Location: Markham, Ontario Job Description: Job Summary Reporting to the Manager of Customer Care, the Customer Care Representative will support Pet Valus Devoted Pet Lovers (customers), ACEs...
Title: Customer Service Representative Location: Oshawa, Ontario JOB DESCRIPTION The Customer Service Representative engages with customers through inbound calls and/or online channels....
Customer Service Representative
- Ajax, ON (9 miles from Oshawa, ON)
- 30+ days ago
- Ajax, ON (9 miles from Oshawa, ON)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng
- Oshawa, ON
- 30+ days ago
- Oshawa, ON
- 30+ days ago
Job Title: Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng Job Description Title: Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng Location: Oshawa, Ontario The Customer...
Remote WorkThen a Customer Service Representative (Bilingual: Fr/Eng) position at Concentrix is just the right place for you!...
Bilingual Customer Service Representative - Remote
- Markham, ON (21 miles from Oshawa, ON)
- 30+ days ago
- Markham, ON (21 miles from Oshawa, ON)
- 30+ days ago
Position: Bilingual Customer Service Representative Start Date: June 16th, 2025 Duration: 12-month contract Days of Operation: Monday to Friday Hours of Operation: Availability for 8:30am - 5pm shift...
Remote WorkBilingual Customer Service Representative
- Markham, ON (21 miles from Oshawa, ON)
- 30+ days ago
- Markham, ON (21 miles from Oshawa, ON)
- 30+ days ago
Position: Bilingual Customer Service Representative Duration: 12 month contract Days of Operation: Monday to Friday Hours of Operation: Full time hours Shift 1 - 7:30-8:30am Start Shift 2 - 9:30-10:...
Bilingual Technical Customer Support Specialist
- Pickering, ON (13 miles from Oshawa, ON)
- 45+ days ago
- Pickering, ON (13 miles from Oshawa, ON)
- 45+ days ago
Do you have experience working in the heavy equipment or construction equipment field as a technician? Are you looking to take a step out of the field? Are you fluently Bilingual in...
Summer Customer Service Representative
- Newcastle, ON (13 miles from Oshawa, ON)
- 90+ days ago
- Newcastle, ON (13 miles from Oshawa, ON)
- 90+ days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Customer Care Representative - TALENT COMMUNITY
- Markham, ON (21 miles from Oshawa, ON)
- 90+ days ago
- Markham, ON (21 miles from Oshawa, ON)
- 90+ days ago
Location: Markham, Ontario Job Description: This is not an open job. Submitting an application allows your profile and resume to be reviewed by a Pet Valu recruiter when a role becomes available...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oshawa, ON
Highest Education Level
Customer Service Representatives in Oshawa, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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