Customer Service Representative Jobs in Kanata, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative - BUMP Group
- Canadian Bank Note Company Limited
- Nepean, ON (6 miles from Kanata, ON)
- 4 days ago
- Nepean, ON (6 miles from Kanata, ON)
- 4 days ago
Company Description BUMP provides secure charitable lottery and fundraising platform solutions to most recognizable professional sports foundations and well-known and distinguished not-for-profits...
In PersonBranch Customer Service Representative - Summer Student
- American Air Liquide
- Ottawa, ON (11 miles from Kanata, ON)
- 5 days ago
- Ottawa, ON (11 miles from Kanata, ON)
- 5 days ago
R10093193 Branch Customer Service Representative - Summer Student (Open) Location: Ottawa, ON - Industrial Rd (247) - Respiratory therapy At Air Liquide Home Healthcare Canada, we...
In PersonInbound Customer Service Representative (English) - On Site
- NTT Communications
- Ottawa, ON (11 miles from Kanata, ON)
- 6 days ago
- Ottawa, ON (11 miles from Kanata, ON)
- 6 days ago
Position: Inbound Customer Service Representative (English) Position Location: Ottawa - 2175 Robertson Rd, Nepean, ON K2H 5Z2 Hours of Work: Shifts rotate between Tuesday-Sunday, 9:00am 8:00pm EST Rate...
In PersonCustomer Service Representative - Auto Body (Allards)
- The Boyd Group
- Kanata, ON
- 6 days ago
- Kanata, ON
- 6 days ago
Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails....
In PersonCustomer Service Representative
- U-Haul
- Ottawa, ON (11 miles from Kanata, ON)
- 13 days ago
- Ottawa, ON (11 miles from Kanata, ON)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonPart Time Hitch Installer/Customer Service Representative
- U-Haul
- Ottawa, ON (11 miles from Kanata, ON)
- 15 days ago
- Ottawa, ON (11 miles from Kanata, ON)
- 15 days ago
Compensation Range: $18.00 to $20.00 Hourly Location: 383 Coventry Rd, Ottawa, Ontario K1K 2C5 Canada Do you enjoy working with your hands? Are you interested in learning valuable technical...
In Person Part TimeBilingual Customer Service Representative, Scotia iTRADE - Ottawa, ON
- ScotiaBank
- Ottawa, ON (11 miles from Kanata, ON)
- 19 days ago
- Ottawa, ON (11 miles from Kanata, ON)
- 19 days ago
As a Customer Service Representative, you are the primary point of contact for our clients....
In PersonCustomer Support Specialist - (Ottawa, ON)
- Fullscript
- Ottawa, ON (11 miles from Kanata, ON)
- 20 days ago
- Ottawa, ON (11 miles from Kanata, ON)
- 20 days ago
About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the...
In PersonCustomer Service Rep (CCA) (Full Time) Ottawa, ON
- Linde
- Ottawa, ON (11 miles from Kanata, ON)
- 21 days ago
- Ottawa, ON (11 miles from Kanata, ON)
- 21 days ago
At Medigas, the healthcare division of Linde Canada, Inc., youll join talented and diverse people throughout Canada, all working hard to make a difference in our clients lives and make our...
In Person Full TimeCustomer Service Representative - Auto Body (Orleans)
- The Boyd Group
- Orleans, ON (21 miles from Kanata, ON)
- 21 days ago
- Orleans, ON (21 miles from Kanata, ON)
- 21 days ago
Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails....
In PersonPortable Storage Delivery & Customer Service (Local)
- U-Haul
- Ottawa, ON (11 miles from Kanata, ON)
- 27 days ago
- Ottawa, ON (11 miles from Kanata, ON)
- 27 days ago
Compensation Range: $27.00 to $29.00 Hourly Location: 3636 Innes Rd, Ottawa, Ontario K1C 1T1 Canada Full Time Position, Delivery Driver & Customer Service, Home Daily. Ontario AZ License is...
In PersonCustomer service associate - seasonal position
- Simons
- Gatineau, QC (14 miles from Kanata, ON)
- 30+ days ago
- Gatineau, QC (14 miles from Kanata, ON)
- 30+ days ago
Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating...
In Person TemporaryCustomer Service Associates - Seasonal positions (Ottawa)
- Simons
- Ottawa, ON (11 miles from Kanata, ON)
- 30+ days ago
- Ottawa, ON (11 miles from Kanata, ON)
- 30+ days ago
Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating...
In Person TemporaryRemote Bilingual Customer Service Representative (English/French)
- NTT Communications
- Ottawa, ON (11 miles from Kanata, ON)
- 30+ days ago
- Ottawa, ON (11 miles from Kanata, ON)
- 30+ days ago
We are currently seeking a Bilingual Customer Service Representative to join our team in Alberta, Manitoba, New Brunswick, and Nova Scotia Canada (CA)....
RemoteRepresentant au service a la clientele III / Customer Service Representative III (GZ) - Evergreen
- Enbridge
- Gatineau, QC (14 miles from Kanata, ON)
- 45+ days ago
- Gatineau, QC (14 miles from Kanata, ON)
- 45+ days ago
Note: As we frequently seek qualified candidates for our Customer Service Representative roles, this is an open call posting for the Gatineau, QC area....
Remote HybridCustomer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Kanata, ON
Highest Education Level
Customer Service Representatives in Kanata, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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