Customer Service Representative Jobs in Burlington, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Waterdown, ON (5 miles from Burlington, ON)
- 10 hours ago
- Waterdown, ON (5 miles from Burlington, ON)
- 10 hours ago
In addition, the Customer Service Representative is responsible for strategically organizing and administering our North American and International sales orders and inventory....
Customer Service Representative
- Mississauga, ON (17 miles from Burlington, ON)
- 10 hours ago
- Mississauga, ON (17 miles from Burlington, ON)
- 10 hours ago
We are looking for Customer Service Representatives to work at our Mississauga GTA Service Centre....
Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.6
- Mississauga, ON (17 miles from Burlington, ON)
- 12 hours ago
- Mississauga, ON (17 miles from Burlington, ON)
- 12 hours ago
Requisition Details : Employment Status: Permanent, Part Time (0.6 FTE) Program Name: Client Services Number of Hours Bi-Weekly: 45 Work Schedule: Days, Evenings, Weekends Union/Bargaining Unit:...
Customer Service Representative
- Milton, ON (11 miles from Burlington, ON)
- 15 hours ago
- Milton, ON (11 miles from Burlington, ON)
- 15 hours ago
Application Deadline: 08/24/2025 Address: 1075 Bronte Street South Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
- Brampton, ON (24 miles from Burlington, ON)
- 1 day ago
- Brampton, ON (24 miles from Burlington, ON)
- 1 day ago
Application Deadline: 09/09/2025 Address: 56 Queen Street East Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
- Mississauga, ON (17 miles from Burlington, ON)
- 1 day ago
- Mississauga, ON (17 miles from Burlington, ON)
- 1 day ago
Key Tasks Under supervision, administer customer service programs and activities Provide support for generally repetitive customer service tasks and activities to provide superior services and...
Customer Service Test Center Administrator
- Mississauga, ON (17 miles from Burlington, ON)
- 1 day ago
- Mississauga, ON (17 miles from Burlington, ON)
- 1 day ago
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic...
Sea Logistics Customer Care Specialist - Export
- Mississauga, ON (17 miles from Burlington, ON)
- 2 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 2 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
Customer Experience Representative
- Mississauga, ON (17 miles from Burlington, ON)
- 3 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 3 days ago
Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to...
Customer Service Representative
- Hamilton, ON (8 miles from Burlington, ON)
- 5 days ago
- Hamilton, ON (8 miles from Burlington, ON)
- 5 days ago
JOB DESCRIPTION: Driven Brands is looking for a customer service representatives to join our growing team!...
Remote WorkClient Service Representative [Hourly]
- Mississauga, ON (17 miles from Burlington, ON)
- 5 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 5 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative - Eglinton & Mavis, Mississauga - Arabic or Mandarin Speaking
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
Requisition ID: 233443 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face,...
Customer Service Representative - Mississauga - UniFirst Canada
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to: Handle telephone inquires and taking orders over the phone Data entry Provide inside support to sales representatives Help...
Bilingual Customer Success Representative II
- Brampton, ON (24 miles from Burlington, ON)
- 6 days ago
- Brampton, ON (24 miles from Burlington, ON)
- 6 days ago
Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we helpcustomers grow their business through meaningful...
Customer Service Representative
- Mississauga, ON (17 miles from Burlington, ON)
- 7 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 7 days ago
Benefits: Competitive salary Employee discounts Free uniforms Paid time off At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Burlington, ON
Highest Education Level
Customer Service Representatives in Burlington, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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