Customer Service Representative Jobs in Burlington, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Support / Inside Sales Specialist
- Mississauga, ON (17 miles from Burlington, ON)
- 1 day ago
- Mississauga, ON (17 miles from Burlington, ON)
- 1 day ago
Are you a customer service or inside sales professional who's eager to help and enjoys working in a fast paced environment? Do you work well with others, and enjoy being a part of a team? If you...
Customer Support Representative (Weekend Night Shift) - CANADA
- Mississauga, ON (17 miles from Burlington, ON)
- 2 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 2 days ago
Job Description: What You Will Do: Answer incoming phone calls and respond to basic customer inquiries or route calls to the appropriate personnel. Document call details and outcomes in the...
Customer Service Representative
- Mississauga, ON (17 miles from Burlington, ON)
- 3 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 3 days ago
Beltservice has an immediate opening for a motivated Customer Service Representative for our branch location in Mississauga, ON, Canada....
Bilingual Customer Service Representative (French)
- Milton, ON (11 miles from Burlington, ON)
- 4 days ago
- Milton, ON (11 miles from Burlington, ON)
- 4 days ago
Bilingual Customer Service Representative (English / French) Pay from $32 to $36 per hour with significant growth and earning potential!...
Customer Service Representative, Casual
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
Service Representative/Administrative Clerk....
Customer Service Representative
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924....
Client Service Representative [Hourly]
- Brampton, ON (24 miles from Burlington, ON)
- 6 days ago
- Brampton, ON (24 miles from Burlington, ON)
- 6 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative - CREQ008808
- Mississauga, ON (17 miles from Burlington, ON)
- 9 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 9 days ago
Position: Customer Service Representative Shift: Remote with one day a week in the office Location: Mississauga Advantages Potential for extension or full-time hire based on performance....
Customer Support Specialist - Canada
- Mississauga, ON (17 miles from Burlington, ON)
- 10 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 10 days ago
JOB OVERVIEW The Customer Support Specialist role is pivotal in ensuring client satisfaction and retention. This position involves close collaboration with Account Managers and operational teams,...
Customer Service Representative (Part Time)
- Ancaster, ON (12 miles from Burlington, ON)
- 10 days ago
- Ancaster, ON (12 miles from Burlington, ON)
- 10 days ago
Join us and grow your career with our retail team as a Customer Service Representative....
Microbulk Customer Service Rep (Full Time - 12 Months Contract with Benefits) Brampton, ON
- Brampton, ON (24 miles from Burlington, ON)
- 11 days ago
- Brampton, ON (24 miles from Burlington, ON)
- 11 days ago
Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality...
Customer Service Representative
- Milton, ON (11 miles from Burlington, ON)
- 11 days ago
- Milton, ON (11 miles from Burlington, ON)
- 11 days ago
Customer Service Representative Pay from $28 to $32 per hour with significant growth and earning potential!...
Customer Service Representative - Parts
- Mississauga, ON (17 miles from Burlington, ON)
- 12 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 12 days ago
Service Representative ideally in a call center or call que environment Knowledge of small combustible engines or power equipment a strong asset Experience using an order management system such as...
Senior Specialist, Customer Service
- Mississauga, ON (17 miles from Burlington, ON)
- 12 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 12 days ago
***MUST BE LOCATED IN CANADA*** Make A Difference For Those Who Make The World The Why The diverse, purpose-driven Team at Stanley Black & Decker share a unified passion for creating products,...
Bilingual French Customer Service Representative
- Mississauga, ON (17 miles from Burlington, ON)
- 12 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 12 days ago
Service Representative....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Burlington, ON
Highest Education Level
Customer Service Representatives in Burlington, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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