Customer Service Representative Jobs in Burlington, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative (12 month contract)
- Becton Dickinson & Company
- Mississauga, ON (17 miles from Burlington, ON)
- moments ago
- Mississauga, ON (17 miles from Burlington, ON)
- moments ago
Support one-call resolution by assessing issues, recommending appropriate solutions, and executing them. Establish and maintain relationships with key customer accounts....
In PersonCustomer Service Representative- Automotive (On-Site)
- Cnx
- Mississauga, ON (17 miles from Burlington, ON)
- 14 hours ago
- Mississauga, ON (17 miles from Burlington, ON)
- 14 hours ago
Job Title: Customer Service Representative- Automotive (On-Site) Job Description The Automotive Customer Service Rep position interfaces with customers via inbound/outbound calls and/or via the web....
In PersonBilingual Customer Service Representative (English / French)
- ZOLL
- Mississauga, ON (17 miles from Burlington, ON)
- 15 hours ago
- Mississauga, ON (17 miles from Burlington, ON)
- 15 hours ago
Acute Care Technology ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With...
Hybrid- University Health Network
- Mississauga, ON (17 miles from Burlington, ON)
- 1 day ago
- Mississauga, ON (17 miles from Burlington, ON)
- 1 day ago
Company Description Traferox creates, manufactures and commercializes products used to transplant solid organs (lungs, heart, liver, kidneys, pancreas). These products employ technologies invented...
In PersonBilingual Customer Service Representative
- Becton Dickinson & Company
- Mississauga, ON (17 miles from Burlington, ON)
- 2 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 2 days ago
Support one-call resolution by assessing issues, recommending appropriate solutions, and executing them. Establish and maintain relationships with key customer accounts....
In PersonCustomer Service Bilingual (French) Hiring Event
- Uline
- Milton, ON (11 miles from Burlington, ON)
- 2 days ago
- Milton, ON (11 miles from Burlington, ON)
- 2 days ago
Date: Monday, June 22nd Time: Afternoon / Evening interviews available Position: Customer Service Representative - Bilingual (French) Location: Milton, ON Registration and scheduled appointment required...
In Person- Beneva
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
EXPERIENCE/REQUIREMENTS: Minimum College Diploma/University Degree Minimum 3-5 years customer service and/or sales and/or call center experience....
HybridCustomer Service Representative
- University Health Network
- Brampton, ON (24 miles from Burlington, ON)
- 7 days ago
- Brampton, ON (24 miles from Burlington, ON)
- 7 days ago
Company Description Altum Health is a department within the University Health Network with over 300 employees across several sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax,...
In PersonCustomer Service Representative
- Give and Go Prepared Foods
- Etobicoke, ON (24 miles from Burlington, ON)
- 7 days ago
- Etobicoke, ON (24 miles from Burlington, ON)
- 7 days ago
Give & Go Prepared Foods Corp. is a proud member of the Mondelez family. We are a leading and growing North American manufacturer of baked goods for over 30 years. If you're looking for a company...
In PersonCustomer Account Representative, Strategic Account (Burlington, ON)
- Wolseley Canada
- Burlington, ON
- 8 days ago
- Burlington, ON
- 8 days ago
At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, youll build strong relationships and support critical industries that touch the...
In PersonCustomer Experience Representative
- Young Living Essential Oils
- Brampton, ON (24 miles from Burlington, ON)
- 9 days ago
- Brampton, ON (24 miles from Burlington, ON)
- 9 days ago
The Customer Experience Representative serves as the first point of contact for customers and Brand Partners, ensuring a seamless, welcoming, and knowledgeable experience across all touchpoints....
In PersonCustomer Support Specialist, CA
- Wheels
- Mississauga, ON (17 miles from Burlington, ON)
- 12 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 12 days ago
JOB OVERVIEW Provides administrative and operational support to Account Managers. The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer...
In PersonAre you a natural problem-solver who loves helping people? Randstad is excited to partner with a world leader in healthcare and pharmaceuticals to find a Bilingual Customer Care Representative. In...
In PersonBilingual Customer Service Agent
- RBC Royal Bank
- Burlington, ON
- 14 days ago
- Burlington, ON
- 14 days ago
Job Description Fluency in both English and French is required for this position. What is the opportunity? As a Portfolio Administration Team, you will provide superior client service and...
In PersonOperational Support and Customer Service
- EMCO Corporation
- Hamilton, ON (8 miles from Burlington, ON)
- 14 days ago
- Hamilton, ON (8 miles from Burlington, ON)
- 14 days ago
Company Description EMCO Corporation is one of Canadas largest integrated distributors of products for the construction industry. Our business is primarily focused on the plumbing industry. Our...
In PersonCustomer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Burlington, ON
Highest Education Level
Customer Service Representatives in Burlington, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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