Customer Service Representative Jobs in Burlington, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative
- Mississauga, ON (17 miles from Burlington, ON)
- 14 hours ago
- Mississauga, ON (17 miles from Burlington, ON)
- 14 hours ago
Randstad is looking for a Bilingual Customer Service Representative to work for a well-known manufacturing company in their head office in the Mississauga area....
Customer Service Representative
- Ancaster, ON (12 miles from Burlington, ON)
- 14 hours ago
- Ancaster, ON (12 miles from Burlington, ON)
- 14 hours ago
Were currently hiring a Customer Service Representative to join a friendly, high-performing team in Ancaster during peak season....
Client Services Representative
- Georgetown, ON (20 miles from Burlington, ON)
- 1 day ago
- Georgetown, ON (20 miles from Burlington, ON)
- 1 day ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Client Service Representative [Hourly]
- Dundas, ON (9 miles from Burlington, ON)
- 2 days ago
- Dundas, ON (9 miles from Burlington, ON)
- 2 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
- Mississauga, ON (17 miles from Burlington, ON)
- 3 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 3 days ago
As a Client Service Representative, you will respond to customer inquiries by telephone or e-mail to provide inquiry or problem resolution. You will resolve routine and complex sales problems and...
Customer Service Representative
- Hamilton, ON (8 miles from Burlington, ON)
- 3 days ago
- Hamilton, ON (8 miles from Burlington, ON)
- 3 days ago
Application Deadline: 04/30/2025 Address: 275-291 James Street North Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...
Customer Support Specialist, CA
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
JOB OVERVIEW Provides administrative and operational support to Account Managers. The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer...
Customer Service/Lot Attendant
- Milton, ON (11 miles from Burlington, ON)
- 6 days ago
- Milton, ON (11 miles from Burlington, ON)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Beamsville, ON (21 miles from Burlington, ON)
- 6 days ago
- Beamsville, ON (21 miles from Burlington, ON)
- 6 days ago
Dufferin Concrete, A CRH Company is currently hiring a Customer Service Representative to join their growing team!...
- Mississauga, ON (17 miles from Burlington, ON)
- 7 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 7 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Bilingual FRENCH Customer Service Representative
- Mississauga, ON (17 miles from Burlington, ON)
- 7 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 7 days ago
A leading eye care company, is seeking a highly motivated and customer-oriented Bilingual French Customer Service Representative to join their team in Mississauga, ON....
- Mississauga, ON (17 miles from Burlington, ON)
- 7 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 7 days ago
WE ARE ARCTIC GLACIER! Sure, we have exciting job opportunities, but being a “people first” organization we also offer competitive compensation, rewarding work, and a clear vision of doing the...
Retail Customer Service Full Time (6 Month Contract)Winners-Dixie Outlet Mall
- Mississauga, ON (17 miles from Burlington, ON)
- 7 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 7 days ago
Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Senior Bilingual Customer Service Representative
- Stoney Creek, ON (10 miles from Burlington, ON)
- 8 days ago
- Stoney Creek, ON (10 miles from Burlington, ON)
- 8 days ago
Were currently hiring a Bilingual Customer Service Representative to join a high-performing, collaborative team in Stoney Creek....
Part Time Customer Service Instant Return Representative
- Etobicoke, ON (24 miles from Burlington, ON)
- 10 days ago
- Etobicoke, ON (24 miles from Burlington, ON)
- 10 days ago
Wage: $17.25 per hour Job Description: The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Burlington, ON
Highest Education Level
Customer Service Representatives in Burlington, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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