Customer Service Representative Jobs in Oklahoma City, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Description The NISC IV group at Leidos currently has an opening for a Product/Customer Service Technician to work in our Oklahoma City, OK office. This is an exciting opportunity to use your...
Work from Home: Customer Service Representative (Healthcare)
- Oklahoma City, OK
- 7 hours ago
- Oklahoma City, OK
- 7 hours ago
Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....
Remote WorkCustomer Service Representative Oklahoma City, OK
- Oklahoma City, OK
- 15 hours ago
- Oklahoma City, OK
- 15 hours ago
What are we looking for At Cosentino (cosentino) we are looking for a Customer Service Representative located in Oklahoma City, OK, who will have the opportunity to work in a multinational environment...
Customer Service Specialist WEX, Inc. life insurance, paid time off, tuition reimbursement United States, Oklahoma, Oklahoma City Jun 11, 2025 About the Team/Role The Customer Service Specialist...
Customer Service Representatives
- Edmond, OK (13 miles from Oklahoma City, OK)
- 1 day ago
- Edmond, OK (13 miles from Oklahoma City, OK)
- 1 day ago
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816325 Location: Edmond, OklahomaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code: Job...
Remote WorkWe're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
- Edmond, OK (13 miles from Oklahoma City, OK)
- 1 day ago
- Edmond, OK (13 miles from Oklahoma City, OK)
- 1 day ago
Our Benefits $1,000 Welcome Bonus after 90 days Competitive Pay with advancement opportunities Performance Incentives 11 Paid Holidays Paid Time Off (Starting at 16 days per year with Years of...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Oklahoma City, OK
- 1 day ago
- Oklahoma City, OK
- 1 day ago
center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...
Pharmacy Customer Service Associate
- Bethany, OK (8 miles from Oklahoma City, OK)
- 2 days ago
- Bethany, OK (8 miles from Oklahoma City, OK)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Financial Center Client Service Representative
- Oklahoma City, OK
- 2 days ago
- Oklahoma City, OK
- 2 days ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and...
Associate Client Advocate - Commercial Insurance (Transportation & Logistics)
- Oklahoma City, OK
- 2 days ago
- Oklahoma City, OK
- 2 days ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleagues advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Senior Customer Service Representative - Corporate Filings
- Oklahoma City, OK
- 2 days ago
- Oklahoma City, OK
- 2 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Client Advocate - Commercial Insurance (Healthcare & Life Sciences)
- Oklahoma City, OK
- 2 days ago
- Oklahoma City, OK
- 2 days ago
The Client Advocate is responsible for maintaining client relationships. The CA role has a strong connection to the clients business and a fundamental understanding of its industry. The Client...
Customer Service Representative, Specialized Services Bagster
- Oklahoma City, OK
- 3 days ago
- Oklahoma City, OK
- 3 days ago
Job Summary** The Specialized Services Customer Service Representative position receives and processes calls and/or e-mails from Bagster customers and serves as the point of contact for these customers...
This CSR will be designated to the 6am-2pm shift. This person will be cross trained on customer service phone operating and routing to the appropriate recipient along with sending work orders to...
Demographic Data for Oklahoma City, OK
Moving to Oklahoma City, OK? Find some basic demographic data about Oklahoma City, OK below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oklahoma City, OK
Highest Education Level
Customer Service Representatives in Oklahoma City, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Sales Leadership
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Problem Resolution
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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