Customer Service Representative Jobs in Oklahoma
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
A Day in the Life: Provide excellent customer service by efficiently handling the incoming calls from customers with inquiries about their billing and rental transactions for Multi Month. This...
Customer Service Representative (Gadugi Corps)
- Tahlequah, OK
- 10 hours ago
- Tahlequah, OK
- 10 hours ago
Overview Provides customer service to clients. Completes applications for services. Provides information, documents reports, maintains files and performs other duties. Qualifications EDUCATIONAL...
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
Customer Service Representative Yukon, OK Onsite Position 120 S Mustang, Yukon 73099 Full Time: Monday - Friday ESSENTIAL DUTIES AND RESPONSIBILITIES include the following....
Service Representatives concerning reservations, rental procedures, billing situations, refunds/adjustments, promotional programs and corporate/commercial accounts....
Remote WorkCustomer Service Representative-Remote (Healthcare)
- Oklahoma City, OK
- 22 hours ago
- Oklahoma City, OK
- 22 hours ago
Other qualifications for our Customer Service Representative - Remote (Healthcare) role include: 2+ years of call center experience Experience in a healthcare-related field or benefits/insurance organization...
Remote WorkCustomer Service Representative-Remote (Bilingual: Spanish and English)
- Oklahoma City, OK
- 22 hours ago
- Oklahoma City, OK
- 22 hours ago
Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative-Remote (Bilingual: Spanish and English) works from...
Remote WorkModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oklahoma City, OK
- 1 day ago
- Oklahoma City, OK
- 1 day ago
Summary** Posted: Mar 20, 2025 Role Number:**114438158** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an...
Inbound Telephone Customer Service Representative R7688
- Oklahoma City, OK
- 1 day ago
- Oklahoma City, OK
- 1 day ago
Inbound Telephone Customer Service Representative R7688 It Technical Support Oklahoma City, OK Full-Time The Inbound Telephone Customer Service Representative supports activities for the Federal Aviation...
Demographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oklahoma
Highest Education Level
Customer Service Representatives in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- Order Entry
- First In, First Out
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Loading & Unloading
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Scanning
- Cashier Skills
- Referrals
- Customer Relations
- Stocking
- Listening
- Retail
- Friendliness
- Telephone Skills
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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