Customer Service Representative Jobs in Oklahoma
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Tahlequah, OK
- 5 days ago
- Tahlequah, OK
- 5 days ago
Your Opportunity: Customer Service Representative Check Into Cash Tahlequah, OK As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Durant, OK
- 11 hours ago
- Durant, OK
- 11 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Representative - UniFirst
- UniFirst
- Oklahoma City, OK
- 12 hours ago
- Oklahoma City, OK
- 12 hours ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
In PersonJob Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonCustomer Service Specialist - Senior Customer Service Specialist
- Halliburton
- Duncan, OK
- 1 day ago
- Duncan, OK
- 1 day ago
We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop...
In PersonCompany Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCompany: Gerber Collision & Glass Great Teams Dont Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and...
In Person Part TimeCustomer Experience Representative - OKC Airport
- Enterprise Mobility
- Oklahoma City, OK
- 1 day ago
- Oklahoma City, OK
- 1 day ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In PersonGeared for the Driven At Oklahoma Lube Associates, L.P., a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a...
In PersonCompany Description Core Values Treat everyone with Integrity and Respect Quality is everything Guarantee that every guest is WOW'd because of ME Choose your attitude Have fun! Job Description...
In PersonCustomer Experience Specialist (Remote Tulsa Area) $16.50/hr Make every customer interaction count. We're seeking a Customer Experience Specialist to provide exceptional support to customers...
RemoteWho You Are: A customer service representative that makes it a priority to ensure the customers have the support they need. You have good prior data entry experience....
In PersonStore Customer Service Specialist - Fulltime (N Classen)
- Sherwin Williams
- Oklahoma City, OK
- 2 days ago
- Oklahoma City, OK
- 2 days ago
The individual selected for this FULLTIME role will be expected to work at Store 707661, located at: 3501 N Classen Blvd, Oklahoma City, OK 73118 This FULLTIME position is essential to the success...
In PersonAs a Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes...
In PersonCustomer Assistance Representative III
- State of Oklahoma
- Lawton, OK
- 2 days ago
- Lawton, OK
- 2 days ago
Job Posting Title Customer Assistance Representative III Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 5 Job Posting End Date Refer to the date listed at the...
In PersonDemographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Oklahoma
Highest Education Level
Customer Service Representatives in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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