Customer Service Representative Jobs in Edmond, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Huntley, IL)
- Oklahoma City, OK (13 miles from Edmond, OK)
- 4 hours ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 4 hours ago
Join PALFINGER in Huntley, IL as a Parts Customer Service Representative, where you'll be the go-to expert helping customers get the parts they need quickly and accurately....
Lead Director, Meritain Customer Service
- Oklahoma City, OK (13 miles from Edmond, OK)
- 1 day ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 1 day ago
center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency. 5 + years' management and leadership...
Club Customer Service Outfitter Full Time
- Oklahoma City, OK (13 miles from Edmond, OK)
- 1 day ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Pharmacy Customer Service Associate
- Del City, OK (15 miles from Edmond, OK)
- 1 day ago
- Del City, OK (15 miles from Edmond, OK)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Midwest City, OK (15 miles from Edmond, OK)
- 2 days ago
- Midwest City, OK (15 miles from Edmond, OK)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Bilingual Customer Account Representative
- Oklahoma City, OK (13 miles from Edmond, OK)
- 2 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Oklahoma City, OK (13 miles from Edmond, OK)
- 2 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 2 days ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Ticket/Gate Agent (Customer Service Agent) - OKC
- Oklahoma City, OK (13 miles from Edmond, OK)
- 2 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 2 days ago
Internal Movement Eligibility Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility...
- Oklahoma City, OK (13 miles from Edmond, OK)
- 2 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 2 days ago
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides...
- Oklahoma City, OK (13 miles from Edmond, OK)
- 3 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 3 days ago
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass,...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Oklahoma City, OK (13 miles from Edmond, OK)
- 4 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 4 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
- Oklahoma City, OK (13 miles from Edmond, OK)
- 5 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 5 days ago
Are you ready to bring your positive energy and organizational skills to a team that values professionalism, warmth, and excellent customer care? We are currently seeking a Customer Service...
Customer Service and Delivery Coordinator
- Oklahoma City, OK (13 miles from Edmond, OK)
- 6 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 6 days ago
Company Description 2024 USA Today Top Workplace! Cooper Auto Group is a family owned business (since 1946), and as a family, we are committed to caring for each other. Were a customer and...
- Oklahoma City, OK (13 miles from Edmond, OK)
- 6 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 6 days ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
CLUB Customer Service Outfitter-2
- Oklahoma City, OK (13 miles from Edmond, OK)
- 7 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 7 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Demographic Data for Edmond, OK
Moving to Edmond, OK? Find some basic demographic data about Edmond, OK below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Edmond, OK
Highest Education Level
Customer Service Representatives in Edmond, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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