Customer Service Representative Jobs in Reynoldsburg, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 190 Jobs

Customer Service Representative

  • Reynoldsburg, OH
  • 10 days ago
  • Reynoldsburg, OH
  • 10 days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Medicare Customer Service Reps

  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 11 hours ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 11 hours ago

Medicare Customer Service Reps This is a Remote, seasonal position with potential to continue past the season. Shifts- 6:00 am – 2:00 am Mon – Sun. 40 hour work week $21.00 hourly non bilingual...

Client Service Specialist Weekend Night Shift

  • Lockbourne, OH (15 miles from Reynoldsburg, OH)
  • 11 hours ago
  • Lockbourne, OH (15 miles from Reynoldsburg, OH)
  • 11 hours ago

Are you a fiercely independent problem-solver who thrives on autonomy? We are looking for a dedicated Specialist to serve as the nerve center of our client operations during our critical weekend...

Client Service Specialist

  • Lockbourne, OH (15 miles from Reynoldsburg, OH)
  • 11 hours ago
  • Lockbourne, OH (15 miles from Reynoldsburg, OH)
  • 11 hours ago

Are you a fiercely independent problem-solver who thrives on autonomy? We are looking for a dedicated Specialist to serve as the nerve center of our client operations during our critical weekend...

CUSTOMER SERVICE SPECIALIST (Domestic Relations)

  • Columbus, OH (13 miles from Reynoldsburg, OH)
  • 11 hours ago
  • Columbus, OH (13 miles from Reynoldsburg, OH)
  • 11 hours ago

CLASSIFICATION PURPOSE: The primary purpose of the Customer Service Specialist classification is to, under general supervision, provide assistance and informational services to customers regarding...

Office Admin/ Customer Service Specialist

  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago

Office Admin/ Customer Service Specialist Pay Rate: 17.00 /hr. on w2 without benefits Location: 30 E. Broad S Columbus, OH 43215 Duration: 1+ Months Must Have: Payments Roles and Responsibilities:...

CampusGuard Customer Advocate

  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Remote Customer Service Advocate

  • Dublin, OH (21 miles from Reynoldsburg, OH)
  • 1 day ago
  • Dublin, OH (21 miles from Reynoldsburg, OH)
  • 1 day ago

Dublin, OH, USA | Hourly | 17.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Health, Dental, Vision Coverage, and other employee...

Remote Work

Customer Service Representative-10:00 AM - 6:30 PM

  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

Sr Customer Care Specialist

  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting...

Customer Support Specialist, K12 Tutoring

  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago

The Customer Support Specialist handles escalated technical and service issues from Level 1 support via phone, web, chat, and email. They assist customers - including parents, students, and...

Remote Work

Entry- Level, Bilingual Spanish, Customer Service and Claims Positions

  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago

By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...

Pharmacy Customer Service Associate

  • Dublin, OH (21 miles from Reynoldsburg, OH)
  • 1 day ago
  • Dublin, OH (21 miles from Reynoldsburg, OH)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative Immediate Hire

  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago

Were hiring Entry-Level Customer Service Representatives to join our fast-growing promotions team. This isnt your typical office jobno cold calling or cubicles....

Client Service Specialist - First Shift

  • Lockbourne, OH (15 miles from Reynoldsburg, OH)
  • 1 day ago
  • Lockbourne, OH (15 miles from Reynoldsburg, OH)
  • 1 day ago

ESSENTIAL JOB FUNCTIONS Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's...

Demographic Data for Reynoldsburg, OH

Moving to Reynoldsburg, OH? Find some basic demographic data about Reynoldsburg, OH below.


Local
National
59,585
1,050
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Reynoldsburg, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Reynoldsburg, OH offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Reynoldsburg, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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