Customer Service Representative Jobs in Reynoldsburg, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 144 Jobs

Health Insurance - Customer Service

  • quantum-health
  • Dublin, OH (21 miles from Reynoldsburg, OH)
  • 23 days ago
  • Dublin, OH (21 miles from Reynoldsburg, OH)
  • 23 days ago

Who We Are Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of...

Hybrid Full Time

Customer Service Representative

  • Community Choice Financial Family of Brands
  • Whitehall, OH (5 miles from Reynoldsburg, OH)
  • 7 days ago
  • Whitehall, OH (5 miles from Reynoldsburg, OH)
  • 7 days ago

Your Opportunity: Customer Service Representative CheckSmart Whitehall, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...

In Person

Customer Service Representative - 2nd Shift - $1000 Hiring Bonus

  • Rogue Fitness
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • moments ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • moments ago

The Customer Service Representative is a fully onsite role in Columbus, Ohio. Remote work is not available....

In Person

Customer Service Associate - Dinner/Close Shift

  • Raising Cane's
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • moments ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • moments ago

Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Sr. Client Service Specialist - Installation & Technical Support

  • 0100 KeyBank National Association
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 hour ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 hour ago

Location: For Those Who Work At Home, Ohio Position Location Policy General Location: Open to candidates within the United States. Hybrid Requirement (if within specific cities): If the selected...

Remote

Customer Service Assistant 2 - (Intermittent) - 20085935

  • Ohio.gov
  • Reynoldsburg, OH
  • 1 hour ago
  • Reynoldsburg, OH
  • 1 hour ago

Customer Service Assistant 2 - (Intermittent) - 20085935 ( 2600041R ) Organization : Commerce Agency Contact Name and Information : Katy Zappia, ... or ... Unposting Date : Jun 8, 2026, 3:59:00 AM...

In Person

Customer Service Advocate

  • EssilorLuxottica
  • Groveport, OH (10 miles from Reynoldsburg, OH)
  • 4 hours ago
  • Groveport, OH (10 miles from Reynoldsburg, OH)
  • 4 hours ago

Requisition ID: 930591 Store #: E04087 Ops - Cust Svc - Order Entry Col Position:Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are...

In Person

Customer Service Representative (12 PM - 8 PM)

  • Foxen
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 4 hours ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 4 hours ago

What You'll Do: This role is posted externally as Customer Service Representative, but internally aligned to our Resident Support Specialist position....

In Person

Customer Service Representative

  • Foxen
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 4 hours ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 4 hours ago

What You'll Do: This role is posted externally as Customer Service Representative, but internally aligned to our Resident Support Specialist position....

In Person

Customer Service Associate (Childcare)

  • IKEA North America Services, LLC
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 4 hours ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 4 hours ago

What you'll be doing day to day At IKEA, we are a very family-friendly retailer, that's why we offer IKEA Smaland, a place for kids to have fun while our customers shop on their own. As a...

In Person

Customer Service Associate- 2nd Shift

  • Penske Truck Leasing
  • Obetz, OH (10 miles from Reynoldsburg, OH)
  • 14 hours ago
  • Obetz, OH (10 miles from Reynoldsburg, OH)
  • 14 hours ago

Penske Logistics is passionate about people, and currently has an opening for a Customer Service Associate. Apply your solid communication and problem solving skills to respond to requests,...

In Person

Sales BDC Representative/Customer Service

  • Coughlin Automotive
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 17 hours ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 17 hours ago

Business Development Center Representative Full-Time | Commission + Bonuses | $55,000–$75,000 Annual Income Potential Position Summary Are you driven, outgoing, and love talking to people? Do you...

In Person

Client Service Representative

  • GoodVets
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 18 hours ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 18 hours ago

Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...

In Person

Customer Service Collections Professional

  • Spectrum
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago
  • Columbus, OH (16 miles from Reynoldsburg, OH)
  • 1 day ago

Do you have a passion for helping others? Looking for a position that values integrity and teamwork? If so, youll fit right in with Spectrums Customer Operations Collections team! Spectrum...

In Person

Customer Service

  • KFC
  • Heath, OH (22 miles from Reynoldsburg, OH)
  • 1 day ago
  • Heath, OH (22 miles from Reynoldsburg, OH)
  • 1 day ago

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...

In Person

Demographic Data for Reynoldsburg, OH

Moving to Reynoldsburg, OH? Find some basic demographic data about Reynoldsburg, OH below.


Local
National
59,585
1,050
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Reynoldsburg, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Reynoldsburg, OH offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Reynoldsburg, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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