Call Center Representative Jobs in Reynoldsburg, OH
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Customer Care Associate- Dental & Oral Health- Columbus, NC campus
- MAHEC01 MAHEC
- Columbus, OH (16 miles from Reynoldsburg, OH)
- moments ago
- Columbus, OH (16 miles from Reynoldsburg, OH)
- moments ago
The Customer Care Associate will serve patients by assisting with check-in and check-out responsibilities and appointment scheduling while providing an excellent patient experience. SPECIFIC...
In PersonVirtual Branch Service Representative (Call Center)
- Kemba FCU
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 1 day ago
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 1 day ago
Title: Virtual Branch Services Representative Reports to: Virtual Branch Services Supervisor or Manager Supervises: None Status: Non-Exempt Objective The Virtual Branch Services Representative...
In Person- Equitas Health
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 5 days ago
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 5 days ago
Knowledge, Skills, Abilities and other Qualifications: 1 year of call center experience required. Experience in the healthcare, pharmaceutical or healthcare related industry preferred....
In Person- Staffmark
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 12 days ago
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 12 days ago
Previous customer service or call center experience is a plus. Strong verbal and written communication skills. Ability to work in a fast-paced environment and manage multiple tasks....
In Person- Nesco Resource
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 13 days ago
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 13 days ago
center experience within the last year (required) Customer service experience Small engine or automotive experience Electrical background is a plus Consistent and stable work history Ability to learn...
In PersonRemote - Spanish Bilingual Healthcare Call Center Representative
- VXI Global Solutions, LLC
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 17 days ago
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 17 days ago
Previous call center experience and/or prior experience in the health insurance industry (preferred). Education: High School Diploma or GED required....
RemoteRemote - Healthcare Call Center Representative
- VXI Global Solutions, LLC
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 22 days ago
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 22 days ago
As a Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction....
RemoteCall Center Customer Service Representative
- VANCE OUTDOORS INC
- Heath, OH (22 miles from Reynoldsburg, OH)
- 24 days ago
- Heath, OH (22 miles from Reynoldsburg, OH)
- 24 days ago
You need to enable JavaScript to run this app. Careers Sign In Create Account Call Center Customer Service Representative Heath, OH 43056 Apply Apply Description SUMMARY: This position is...
In PersonCall Center Specialist - Digitech - Remote
- Sarnova HC, LLC
- Dublin, OH (21 miles from Reynoldsburg, OH)
- 30+ days ago
- Dublin, OH (21 miles from Reynoldsburg, OH)
- 30+ days ago
Sarnova HC, LLC Position Title: Call Center Specialist - Digitech - Remote Location: Virtual | United States Job Description The Sarnova Family of companies includes Digitech Computer, Bound Tree...
RemoteCall Center Representative - Somali Speaking
- HEART OF OHIO FAMILY HEALTH CENTERS
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 45+ days ago
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 45+ days ago
Center Representative - Somali Speaking Columbus, OH 43224 Call Center Representative - Somali Speaking Overview Salary Range $20.00 Hourly Position Type Full Time Description Summary : This position...
In PersonCall Center Representative - Spanish Speaking
- HEART OF OHIO FAMILY HEALTH CENTERS
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 45+ days ago
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 45+ days ago
Center Representative - Spanish Speaking Columbus, OH 43224 Call Center Representative - Spanish Speaking Overview Salary Range $20.00 Hourly Position Type Full Time Description Summary : This position...
In Person- HEART OF OHIO FAMILY HEALTH CENTERS
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 45+ days ago
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 45+ days ago
Center Representative Columbus, OH 43224 Call Center Representative Overview Salary Range $20.00 Hourly Position Type Full Time Description Summary : This position supports the Organization in the...
In PersonCCC Call Specialist I - Part Time
- Park National Bank
- Newark, OH (23 miles from Reynoldsburg, OH)
- 60+ days ago
- Newark, OH (23 miles from Reynoldsburg, OH)
- 60+ days ago
We are recruiting candidates for our hybrid opportunity with our Customer Care Center team! Looking for candidates with availability to work shifts between 7:00am and 7:00pm Monday-Saturday...
In Person Part TimeClient Support Specialist - Greater Columbus, OH Area (REMOTE)
- Fidelity
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 60+ days ago
- Columbus, OH (16 miles from Reynoldsburg, OH)
- 60+ days ago
To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed be low: Columbus As a...
In Person- Park National Bank
- Newark, OH (23 miles from Reynoldsburg, OH)
- 90+ days ago
- Newark, OH (23 miles from Reynoldsburg, OH)
- 90+ days ago
Role not eligible for sponsorship* We are recruiting candidates for our hybrid opportunity with our Customer Care Center team! Looking for candidates with availability to work shifts between...
In PersonDemographic Data for Reynoldsburg, OH
Moving to Reynoldsburg, OH? Find some basic demographic data about Reynoldsburg, OH below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Reynoldsburg, OH
Highest Education Level
Call Center Representatives in Reynoldsburg, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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