Customer Service Representative Jobs in Middletown, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Advisor Float - Centerville
- Mason, OH (15 miles from Middletown, OH)
- moments ago
- Mason, OH (15 miles from Middletown, OH)
- moments ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Rep(02364) - 885 E. Franklin St
- Centerville, OH (15 miles from Middletown, OH)
- 1 hour ago
- Centerville, OH (15 miles from Middletown, OH)
- 1 hour ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Part-Time Customer Service Associate
- Beavercreek, OH (21 miles from Middletown, OH)
- 1 day ago
- Beavercreek, OH (21 miles from Middletown, OH)
- 1 day ago
CAN WORK UP TO 29 HOURS PER WEEK Do you deliver exceptional customer service? Do you enjoy problem solving, critical thinking, and working on a team? If so, then we have an opportunity in our...
Customer Service Rep(02353) - 1219 E. Central Avenue
- Miamisburg, OH (10 miles from Middletown, OH)
- 1 day ago
- Miamisburg, OH (10 miles from Middletown, OH)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(09751) 368 S. Main St.
- Waynesville, OH (19 miles from Middletown, OH)
- 1 day ago
- Waynesville, OH (19 miles from Middletown, OH)
- 1 day ago
Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader!...
Eyewear Customer Service/Sales Advisor
- Liberty Township, OH (8 miles from Middletown, OH)
- 2 days ago
- Liberty Township, OH (8 miles from Middletown, OH)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative Bilingual (Spanish)
- Monroe, OH (8 miles from Middletown, OH)
- 2 days ago
- Monroe, OH (8 miles from Middletown, OH)
- 2 days ago
Outbound Calls: Customer Service Representatives are responsible for making outbound calls during quiet periods....
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound...
- Moraine, OH (15 miles from Middletown, OH)
- 3 days ago
- Moraine, OH (15 miles from Middletown, OH)
- 3 days ago
Located at our Core Lab (Moraine, OH) Full-time Opening: Monday through Friday 9:00am to 5:00pm w/ rotating weekends every 3 to 4 weeks working 2:00pm to 10:30pm Summary: The Client Service...
Pharmacy Customer Service Associate
- Miamisburg, OH (10 miles from Middletown, OH)
- 3 days ago
- Miamisburg, OH (10 miles from Middletown, OH)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Healthcare Customer Service Representative - Remote
- Hamilton, OH (8 miles from Middletown, OH)
- 4 days ago
- Hamilton, OH (8 miles from Middletown, OH)
- 4 days ago
Hires must reside within the state of Ohio.Your ResponsibilitiesHealthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues...
Remote WorkAre you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service Advisor for AAA, you'll be the...
Client Service Associate - Part Time
- Blue Ash, OH (21 miles from Middletown, OH)
- 4 days ago
- Blue Ash, OH (21 miles from Middletown, OH)
- 4 days ago
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...
- West Chester, OH (14 miles from Middletown, OH)
- 4 days ago
- West Chester, OH (14 miles from Middletown, OH)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Billing Representative
- Blue Ash, OH (21 miles from Middletown, OH)
- 5 days ago
- Blue Ash, OH (21 miles from Middletown, OH)
- 5 days ago
If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
Demographic Data for Middletown, OH
Moving to Middletown, OH? Find some basic demographic data about Middletown, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Middletown, OH
Highest Education Level
Customer Service Representatives in Middletown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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