Customer Service Representative Jobs in Mentor, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Team Member - Madison, OH (OH0711)
- Madison, OH (15 miles from Mentor, OH)
- 1 hour ago
- Madison, OH (15 miles from Mentor, OH)
- 1 hour ago
Job Details Job Location : Madison, OH Position Type : Full-Time/Part-Time Salary Range : Undisclosed Travel Percentage : None Job Shift : Any Job Category : Sales Description Are you interested...
Store Customer Service Specialist
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 7 hours ago
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 7 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Part Time Customer Service Associate
- Cleveland, OH (22 miles from Mentor, OH)
- 8 hours ago
- Cleveland, OH (22 miles from Mentor, OH)
- 8 hours ago
Part Time Customer Service Associate Wage: $17.50/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...
Customer Service Representative - FS - AP
- Highland Hills, OH (16 miles from Mentor, OH)
- 14 hours ago
- Highland Hills, OH (16 miles from Mentor, OH)
- 14 hours ago
Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater...
- Euclid, OH (12 miles from Mentor, OH)
- 20 hours ago
- Euclid, OH (12 miles from Mentor, OH)
- 20 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Specialist with French and German
- Cleveland, OH (19 miles from Mentor, OH)
- 1 day ago
- Cleveland, OH (19 miles from Mentor, OH)
- 1 day ago
About Miele What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill...
Customer Service Representative - Village Veterinary Clinic - OH
- Mayfield Village, OH (11 miles from Mentor, OH)
- 1 day ago
- Mayfield Village, OH (11 miles from Mentor, OH)
- 1 day ago
Overview Join Our Team as a Customer Service Representative at Village Veterinary Clinic! Are you a people-person with a passion for pets?...
Overnight Customer Service / Cashier
- Garfield Heights, OH (22 miles from Mentor, OH)
- 2 days ago
- Garfield Heights, OH (22 miles from Mentor, OH)
- 2 days ago
Looking for Crew Members who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift lengths,...
- Cleveland, OH (22 miles from Mentor, OH)
- 3 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 3 days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
- Cleveland, OH (22 miles from Mentor, OH)
- 3 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 3 days ago
Remote Customer Service (Cleveland) JEM Travel Ventures image 1 of 1 compensation: 1099 employment type: experience level: no experience required job title: Customer Service Travel Agency Work...
Remote WorkCustomer Service - Self Storage Manager
- Bedford Heights, OH (19 miles from Mentor, OH)
- 4 days ago
- Bedford Heights, OH (19 miles from Mentor, OH)
- 4 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Pharmacy Customer Service Associate
- Willoughby, OH (3 miles from Mentor, OH)
- 4 days ago
- Willoughby, OH (3 miles from Mentor, OH)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Cleveland, OH (22 miles from Mentor, OH)
- 4 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 4 days ago
Customer Service Officers Job Poster : Jobs Skills:CustomerService | Location: Cleveland, Ohio, United States Of America Views:3 Our client has an urgent requirement for experienced Customer...
Customer Service Parts Coordinator
- Cleveland, OH (22 miles from Mentor, OH)
- 5 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 5 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : START ON A CAREER PATH THAT HAS A FUTURE At Ryder, our most important competitive advantage is our...
Customer Service Representative - Part-time - Aurora - Aurora, OH
- Aurora, OH (24 miles from Mentor, OH)
- 5 days ago
- Aurora, OH (24 miles from Mentor, OH)
- 5 days ago
Back Customer Service Representative - Part-time - Aurora #23-8083 Aurora, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office....
Demographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mentor, OH
Highest Education Level
Customer Service Representatives in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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