Customer Service Representative Jobs in Mentor, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Aurora, OH (24 miles from Mentor, OH)
- 12 hours ago
- Aurora, OH (24 miles from Mentor, OH)
- 12 hours ago
Waterway is hiring Customer Service Representatives at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine!...
Store Customer Service Specialist
- Woodmere, OH (16 miles from Mentor, OH)
- 9 days ago
- Woodmere, OH (16 miles from Mentor, OH)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Rep(02448) - 5406 Northfield Rd Unit 605
- Maple Heights, OH (22 miles from Mentor, OH)
- moments ago
- Maple Heights, OH (22 miles from Mentor, OH)
- moments ago
Company Description Job Description We are looking for Customer Service Representatives at Domino's....
Customer Service Rep(02489) - 164 N. Broadway
- Geneva, OH (20 miles from Mentor, OH)
- moments ago
- Geneva, OH (20 miles from Mentor, OH)
- moments ago
Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...
- Cleveland, OH (22 miles from Mentor, OH)
- 1 hour ago
- Cleveland, OH (22 miles from Mentor, OH)
- 1 hour ago
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world...
- Cleveland, OH (22 miles from Mentor, OH)
- 8 hours ago
- Cleveland, OH (22 miles from Mentor, OH)
- 8 hours ago
RESPONSIBILITIES This position is responsible for the day to day handling of customer/consumer requests and inquiries in support of Consumer Group accounts/brands or any other Divisions supported...
Customer Service Representative
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 10 hours ago
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 10 hours ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative - Part-Time
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world...
Customer Service Representative (Wagner Peyser Employment Professional
- Painesville, OH (6 miles from Mentor, OH)
- 1 day ago
- Painesville, OH (6 miles from Mentor, OH)
- 1 day ago
What You'll Do In this position as a Labor Exchange Customer Service Representative (CSR), you will be part of a team that provides reemployment services within an OhioMeansJobs Center....
Retail Loss Prevention Customer Service Associate l
- Warrensville Heights, OH (16 miles from Mentor, OH)
- 2 days ago
- Warrensville Heights, OH (16 miles from Mentor, OH)
- 2 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Amazon Locker+ Customer Service Associate
- Bedford, OH (22 miles from Mentor, OH)
- 2 days ago
- Bedford, OH (22 miles from Mentor, OH)
- 2 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Associate - Temporary
- Cleveland, OH (22 miles from Mentor, OH)
- 3 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Painesville, OH (6 miles from Mentor, OH)
- 4 days ago
- Painesville, OH (6 miles from Mentor, OH)
- 4 days ago
We're looking for a dedicated and detail-oriented **Customer Service Representative** to join our team in **Painesville, Ohio**....
Customer Service Representative
- Cleveland, OH (22 miles from Mentor, OH)
- 5 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 5 days ago
We are hiring immediately a Customer Service Representative with print knowledge preferred. for the Cleveland, Ohio Print Center facility....
Customer Service Representative
- Painesville, OH (6 miles from Mentor, OH)
- 5 days ago
- Painesville, OH (6 miles from Mentor, OH)
- 5 days ago
Company Description Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help...
Demographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mentor, OH
Highest Education Level
Customer Service Representatives in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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