Customer Service Representative Jobs in Medina, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Creative Financial Staffing
- Richfield, OH (18 miles from Medina, OH)
- 1 hour ago
- Richfield, OH (18 miles from Medina, OH)
- 1 hour ago
Customer Service Representative Overview- The Customer Service Representative provides fast, friendly support to customers through phone, email, and chat....
In PersonCustomer Service & Order Management Specialist
- Creative Financial Staffing
- Akron, OH (19 miles from Medina, OH)
- 1 hour ago
- Akron, OH (19 miles from Medina, OH)
- 1 hour ago
Customer Service & Order Management Specialist Location: On-site in Akron, OH Schedule: MondayFriday Salary: $39,000 $41,000 depending on experience Why This Opportunity Stands Out: Strong...
In PersonCustomer Service / Service Advisor in Training
- Akron Auto Repair
- New Franklin, OH (15 miles from Medina, OH)
- 2 hours ago
- New Franklin, OH (15 miles from Medina, OH)
- 2 hours ago
un Customer Service / Service Advisor in Training (Akron) Akron Auto Repair image 1 of 9 2279 South Arlington compensation: $18-$25/hr employment type: experience level: entry level job title:...
In PersonHospice Account Liaison - Akron
- Interim HealthCare
- Akron, OH (19 miles from Medina, OH)
- 2 hours ago
- Akron, OH (19 miles from Medina, OH)
- 2 hours ago
Description As a Hospice Account Liaison, you will be called to care when you're needed most. As part of Interim HealthCare, you'll support a full range of patient services to bring comfort and...
In PersonOvernight 3rd Shift Customer Service Assoicate/Cashier
- Circle K
- Norton, OH (15 miles from Medina, OH)
- 3 hours ago
- Norton, OH (15 miles from Medina, OH)
- 3 hours ago
Store 4705628: 3899 Eastern Rd, Norton, Ohio 44203 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonLead Customer Service Representative, Full or Part Time
- Circle K
- Norton, OH (15 miles from Medina, OH)
- 3 hours ago
- Norton, OH (15 miles from Medina, OH)
- 3 hours ago
Store 4705628: 3899 Eastern Rd, Norton, Ohio 44203 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Service - Self Storage Manager
- Public Storage
- Akron, OH (19 miles from Medina, OH)
- 6 hours ago
- Akron, OH (19 miles from Medina, OH)
- 6 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Representative, Part Time
- Circle K
- Cuyahoga Falls, OH (23 miles from Medina, OH)
- 1 day ago
- Cuyahoga Falls, OH (23 miles from Medina, OH)
- 1 day ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part Time- Vaco LLC
- Barberton, OH (15 miles from Medina, OH)
- 1 day ago
- Barberton, OH (15 miles from Medina, OH)
- 1 day ago
center experience preferred Experience with order entry and ERP systems (such as SAP, Oracle, Sage, or similar) Strong verbal and written communication skills Ability to multitask and handle a high...
In PersonPart-Time Customer Service Rep - College Bookstore
- Lorain County Community College
- Elyria, OH (23 miles from Medina, OH)
- 2 days ago
- Elyria, OH (23 miles from Medina, OH)
- 2 days ago
The Customer Service Representative (CSR) will represent the bookstore and college through courteous and professional interactions with students, staff, and the community....
In Person Part Time- Lincare
- Orrville, OH (18 miles from Medina, OH)
- 2 days ago
- Orrville, OH (18 miles from Medina, OH)
- 2 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
In PersonCustomer Service Representative, Full or Part Time
- Circle K
- Green, OH (24 miles from Medina, OH)
- 2 days ago
- Green, OH (24 miles from Medina, OH)
- 2 days ago
Store 4705702: 3526 S Arlington Rd, Green, Ohio 44312 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Account Representative
- Rent A Center
- Akron, OH (19 miles from Medina, OH)
- 2 days ago
- Akron, OH (19 miles from Medina, OH)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonCustomer Service Representative
- West Shore Home
- Akron, OH (19 miles from Medina, OH)
- 4 days ago
- Akron, OH (19 miles from Medina, OH)
- 4 days ago
Customer Service SpecialistRichfield, OH (Onsite) Monday-Friday | 7:30am-4:00pm | Full-TimeLooking for a stable, full-time opportunity where you can help customers and grow with a fast-paced...
In PersonCrew Member: Customer Service / Cashier
- Taco Bell
- Akron, OH (19 miles from Medina, OH)
- 5 days ago
- Akron, OH (19 miles from Medina, OH)
- 5 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonDemographic Data for Medina, OH
Moving to Medina, OH? Find some basic demographic data about Medina, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Medina, OH
Highest Education Level
Customer Service Representatives in Medina, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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