Customer Service Representative Jobs in Medina, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Account Liaison Home Health- Akron, OH
- Akron, OH (19 miles from Medina, OH)
- 7 days ago
- Akron, OH (19 miles from Medina, OH)
- 7 days ago
Description As a Home Health Account Liaison, you will be called to care when youre needed most. As part of Interim HealthCare, youll support a full range of patient services to bring comfort and...
Customer Service Rep - Akron, OH
- Akron, OH (19 miles from Medina, OH)
- 4 hours ago
- Akron, OH (19 miles from Medina, OH)
- 4 hours ago
People • Customers • Trust The Customer Service Representative is responsible for providing superior service to customers....
Lead Customer Service Representative
- Strongsville, OH (17 miles from Medina, OH)
- 5 hours ago
- Strongsville, OH (17 miles from Medina, OH)
- 5 hours ago
Store 2743086: 17573 Pearl Rd, Strongsville, Ohio 44136 Shift Availability Days - Evenings Job Type Full time Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service & Sales Support
- Apple Creek, OH (23 miles from Medina, OH)
- 6 hours ago
- Apple Creek, OH (23 miles from Medina, OH)
- 6 hours ago
Customer Service & Sales Support – $18–$20/hr | Apple Creek, OH Full-Time | Office-Based | Flexible Start Time Between 7:30–8:00AM A growing company in Apple Creek is looking for someone who...
Dispatcher/Customer Service Representative - Second Shift
- Berea, OH (20 miles from Medina, OH)
- 10 hours ago
- Berea, OH (20 miles from Medina, OH)
- 10 hours ago
To apply for this Second Shift Dispatcher/Customer Service Representative position, please submit your resume to ..., call ..., or TEXT your name & 177455 to .......
Customer Relations Specialist (UWUA Local G-555)
- Akron, OH (19 miles from Medina, OH)
- 15 hours ago
- Akron, OH (19 miles from Medina, OH)
- 15 hours ago
Posting End Date: September 01, 2025 Employee Type: Regular-Full time Union/Non: This is a unionized position Enbridge Gas Ohio is looking to hire multiple Customer Relations Specialists for our...
Store Customer Service Specialist
- Akron, OH (19 miles from Medina, OH)
- 1 day ago
- Akron, OH (19 miles from Medina, OH)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Amazon Locker+ Customer Service Associate
- Broadview Heights, OH (20 miles from Medina, OH)
- 1 day ago
- Broadview Heights, OH (20 miles from Medina, OH)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Team Member - Akron (OH0707)
- Akron, OH (19 miles from Medina, OH)
- 2 days ago
- Akron, OH (19 miles from Medina, OH)
- 2 days ago
Job Details Job Location : Akron, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Travel Percentage : None Job Shift : Any Job Category : Sales Description Be Bold. Be Kind. Be You....
- Cuyahoga Falls, OH (23 miles from Medina, OH)
- 3 days ago
- Cuyahoga Falls, OH (23 miles from Medina, OH)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Seville, OH (2 miles from Medina, OH)
- 3 days ago
- Seville, OH (2 miles from Medina, OH)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Stow, OH (24 miles from Medina, OH)
- 3 days ago
- Stow, OH (24 miles from Medina, OH)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...
- Fairlawn, OH (15 miles from Medina, OH)
- 3 days ago
- Fairlawn, OH (15 miles from Medina, OH)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Wooster, OH (18 miles from Medina, OH)
- 3 days ago
- Wooster, OH (18 miles from Medina, OH)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Elyria, OH (23 miles from Medina, OH)
- 3 days ago
- Elyria, OH (23 miles from Medina, OH)
- 3 days ago
What You Will Do Accurately and timely deliver items (i.e. equipment, supplies, etc.) to assigned areas at UH. Make routine deliveries within 60 minutes and STAT deliveries in 20 minutes. Monitor...
Demographic Data for Medina, OH
Moving to Medina, OH? Find some basic demographic data about Medina, OH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Medina, OH
Highest Education Level
Customer Service Representatives in Medina, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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