Customer Service Representative Jobs in London, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Springfield, OH (22 miles from London, OH)
- 3 hours ago
- Springfield, OH (22 miles from London, OH)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Columbus, OH (24 miles from London, OH)
- 13 hours ago
- Columbus, OH (24 miles from London, OH)
- 13 hours ago
['State Teachers Retirement System of Ohio', '3.6', 'Member Service Representative', 'Apply on employer site', 'Apply now', 'Columbus, OH', '', '$24.95 - $28.07', '\xa0', 'Per Hour', '\xa0',...
Client Service Specialist - Third Shift
- Lockbourne, OH (21 miles from London, OH)
- 16 hours ago
- Lockbourne, OH (21 miles from London, OH)
- 16 hours ago
ESSENTIAL JOB FUNCTIONS Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's...
Retail Customer Service Representative/Cashier
- Columbus, OH (24 miles from London, OH)
- 17 hours ago
- Columbus, OH (24 miles from London, OH)
- 17 hours ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Client Services Representative
- Darbydale, OH (13 miles from London, OH)
- 20 hours ago
- Darbydale, OH (13 miles from London, OH)
- 20 hours ago
About FRASCA FRASCA, a FlightSafety International company, designs and manufactures simulation technology and components that increase pilot safety. Based in Illinois, FRASCA consistently delivers...
Banking / Finance Customer Support Agent
- Columbus, OH (24 miles from London, OH)
- 1 day ago
- Columbus, OH (24 miles from London, OH)
- 1 day ago
Banking / Finance Customer Support Agent Amicis Global Columbus, OH, United States 2 days ago Quick Job type Full-time Quick Job description Title : Financial Call Support Duration : 12+ Months...
Bilingual Customer Service Representative
- Columbus, OH (24 miles from London, OH)
- 1 day ago
- Columbus, OH (24 miles from London, OH)
- 1 day ago
) Customer Service Representative for a well-established company in the kitchen cabinet manufacturing and distribution industry....
Representative II, Customer Service Ops
- Columbus, OH (24 miles from London, OH)
- 1 day ago
- Columbus, OH (24 miles from London, OH)
- 1 day ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
- Columbus, OH (24 miles from London, OH)
- 1 day ago
- Columbus, OH (24 miles from London, OH)
- 1 day ago
The Ohio Department of Taxation is responsible for the administration of individual and business taxes across the state. Guided by our Mission Statement, we are ONE TEAM providing education,...
Customer Service Assistant 2 (PN 20014910)
- Columbus, OH (24 miles from London, OH)
- 1 day ago
- Columbus, OH (24 miles from London, OH)
- 1 day ago
center Experience with equipment operations (e.g., scanning/faxing and/or multi line phone system) Experience using computer software (e.g., Word, Excel, Outlook, databases) to enter/update and/or...
- Columbus, OH (24 miles from London, OH)
- 1 day ago
- Columbus, OH (24 miles from London, OH)
- 1 day ago
Provides assistance and information to callers on CollegeAdvantage Customer Information Hotline regarding Ohio's 529 college savings program: utilizes specialized knowledge of CollegeAdvantage,...
Ramp Agent (Customer Service Agent) - CMH
- Columbus, OH (24 miles from London, OH)
- 2 days ago
- Columbus, OH (24 miles from London, OH)
- 2 days ago
Internal Movement Eligibility: Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all...
Medicare Customer Service Reps
- Columbus, OH (24 miles from London, OH)
- 2 days ago
- Columbus, OH (24 miles from London, OH)
- 2 days ago
Medicare Customer Service Reps This is a Remote, seasonal position with potential to continue past the season. Shifts- 6:00 am – 2:00 am Mon – Sun. 40 hour work week $21.00 hourly non bilingual...
Client Service Specialist Weekend Night Shift
- Lockbourne, OH (21 miles from London, OH)
- 2 days ago
- Lockbourne, OH (21 miles from London, OH)
- 2 days ago
Are you a fiercely independent problem-solver who thrives on autonomy? We are looking for a dedicated Specialist to serve as the nerve center of our client operations during our critical weekend...
- Lockbourne, OH (21 miles from London, OH)
- 2 days ago
- Lockbourne, OH (21 miles from London, OH)
- 2 days ago
Are you a fiercely independent problem-solver who thrives on autonomy? We are looking for a dedicated Specialist to serve as the nerve center of our client operations during our critical weekend...
Demographic Data for London, OH
Moving to London, OH? Find some basic demographic data about London, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in London, OH
Highest Education Level
Customer Service Representatives in London, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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