Call Center Representative Jobs in London, OH
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Customer Service Call Center Representative - Accredo - Remote
- Grove City, OH (13 miles from London, OH)
- 1 day ago
- Grove City, OH (13 miles from London, OH)
- 1 day ago
As aCustomer Service Call Center Representative, you'll play a vital role in supporting patients, ensuringtimely access to life-impacting medicationswhile representing Accredo with professionalism and...
Remote Work- Columbus, OH (24 miles from London, OH)
- 1 day ago
- Columbus, OH (24 miles from London, OH)
- 1 day ago
Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** Are you a natural problem solver with a...
Customer Relations Associate - Part Time
- Columbus, OH (24 miles from London, OH)
- 2 days ago
- Columbus, OH (24 miles from London, OH)
- 2 days ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Customer Service Call Center Representative - Accredo - Remote
- Columbus, OH (24 miles from London, OH)
- 3 days ago
- Columbus, OH (24 miles from London, OH)
- 3 days ago
As a Customer Service Call Center Representative, you'll play a vital role in supporting patients, ensuring timely access to life-impacting medications while representing Accredo with professionalism...
Remote Work- Columbus, OH (24 miles from London, OH)
- 3 days ago
- Columbus, OH (24 miles from London, OH)
- 3 days ago
Call Center Representative** **Monday-Friday 9:00am-5:00pm** ** THE COMPANY:** We are Casleo Corporation, dba Global Meals, a well-established and growing company providing home delivered meals to the...
Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)
- Columbus, OH (24 miles from London, OH)
- 25 days ago
- Columbus, OH (24 miles from London, OH)
- 25 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....
Remote WorkCall Center Associate - Bilingual French Speaking
- Columbus, OH (24 miles from London, OH)
- 28 days ago
- Columbus, OH (24 miles from London, OH)
- 28 days ago
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
Bilingual Dutch Contact Center Agent
- Dublin, OH (19 miles from London, OH)
- 28 days ago
- Dublin, OH (19 miles from London, OH)
- 28 days ago
Adecco is assisting a top client in recruiting for Bilingual Dutch Contact Center Agent roles (Remote - Eastern Time).** This is an excellent opportunity to join a winning culture and get your...
- Dublin, OH (19 miles from London, OH)
- 30+ days ago
- Dublin, OH (19 miles from London, OH)
- 30+ days ago
Qualifications Schedule Flexibility Platinum Tier Call Center Experience Japanese or Spanish bilingual Strong Computer Skills Excellent Verbal & Writtenmunication Good verbal and writtenmunication skills...
Virtual Branch Service Representative (Call Center)
- Columbus, OH (24 miles from London, OH)
- 60+ days ago
- Columbus, OH (24 miles from London, OH)
- 60+ days ago
Title: Virtual Branch Services Representative Reports to: Virtual Branch Services Supervisor or Manager Supervises: None Status: Non-Exempt Objective The Virtual Branch Services Representative...
Demographic Data for London, OH
Moving to London, OH? Find some basic demographic data about London, OH below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in London, OH
Highest Education Level
Call Center Representatives in London, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Account Management
- Staffing
- Listening
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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