Customer Service Representative Jobs in Grove City, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 169 Jobs

Account Liaison Hospice & Home Health- Columbus, OH

Columbus, OH (17 miles from Grove City, OH)
21 hours ago

Columbus, OH (17 miles from Grove City, OH)
21 hours ago

Description As a Home Health & Hospice Account Liaison, you will be called to care when youre needed most. As part of Interim HealthCare, youll support a full range of patient services to bring...

Retail LP Customer Service Associate Uniformed

Reynoldsburg, OH (20 miles from Grove City, OH)
6 hours ago

Reynoldsburg, OH (20 miles from Grove City, OH)
6 hours ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Associate - Temporary

Upper Arlington, OH (9 miles from Grove City, OH)
7 hours ago

Upper Arlington, OH (9 miles from Grove City, OH)
7 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Veterinary Client Service Representative - Part Time, Evenings

Worthington, OH (17 miles from Grove City, OH)
8 hours ago

Worthington, OH (17 miles from Grove City, OH)
8 hours ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

Pharmacy Customer Service Associate

Hilliard, OH (11 miles from Grove City, OH)
1 day ago

Hilliard, OH (11 miles from Grove City, OH)
1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (CSR)

Columbus, OH (17 miles from Grove City, OH)
1 day ago

Columbus, OH (17 miles from Grove City, OH)
1 day ago

Summary: The Customer Service Representative (CSR) is responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions....

Customer Service Representative Internet/Voice (Onsite $20/Hour)

Columbus, OH (17 miles from Grove City, OH)
1 day ago

Columbus, OH (17 miles from Grove City, OH)
1 day ago

Then youll thrive as a professional Customer Service Representative at Spectrum. At Spectrum, we keep more than 31 million customers connected....

Customer Support Specialist, EMEA

Dublin, OH (16 miles from Grove City, OH)
1 day ago

Dublin, OH (16 miles from Grove City, OH)
1 day ago

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice....

Customer Service Associate I

Williamsport, OH (18 miles from Grove City, OH)
2 days ago

Williamsport, OH (18 miles from Grove City, OH)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

West Jefferson, OH (10 miles from Grove City, OH)
2 days ago

West Jefferson, OH (10 miles from Grove City, OH)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Mount Sterling, OH (13 miles from Grove City, OH)
2 days ago

Mount Sterling, OH (13 miles from Grove City, OH)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Care Rep I-4

Powell, OH (21 miles from Grove City, OH)
2 days ago

Powell, OH (21 miles from Grove City, OH)
2 days ago

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver...

Customer Service Associate II

Etna, OH (24 miles from Grove City, OH)
2 days ago

Etna, OH (24 miles from Grove City, OH)
2 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...

Customer Service Representative - 10 Open Positions!

Columbus, OH (17 miles from Grove City, OH)
3 days ago

Columbus, OH (17 miles from Grove City, OH)
3 days ago

Customer Service Representative - 10 open positions!...

Customer Service Representative

Westerville, OH (20 miles from Grove City, OH)
3 days ago

Westerville, OH (20 miles from Grove City, OH)
3 days ago

Job Title: Customer Service Representative ADP Job Code: CUST Department: Claims & Customer Service Reports to: Manager, Escalations FLSA Status: Non-Exempt (Hourly) Grade: 10 Salary Band: Admin/Operations...

Remote Work

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Demographic Data for Grove City, OH

Moving to Grove City, OH? Find some basic demographic data about Grove City, OH below.

Median Age

Average Household Income

Home Value vs Household Income in Grove City, OH

Local

National

Total Population

66,188

Number of Businesses

1,202

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Grove City, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Grove City, OH offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Grove City, OH

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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