Customer Service Representative Jobs in Grove City, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Health Insurance - Customer Service
- quantum-health
- Dublin, OH (16 miles from Grove City, OH)
- 23 days ago
- Dublin, OH (16 miles from Grove City, OH)
- 23 days ago
Who We Are Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of...
Hybrid Full TimeCustomer Service Representative
- Community Choice Financial Family of Brands
- Whitehall, OH (15 miles from Grove City, OH)
- 6 days ago
- Whitehall, OH (15 miles from Grove City, OH)
- 6 days ago
Your Opportunity: Customer Service Representative CheckSmart Whitehall, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In Person- EssilorLuxottica
- Groveport, OH (12 miles from Grove City, OH)
- 1 hour ago
- Groveport, OH (12 miles from Grove City, OH)
- 1 hour ago
Requisition ID: 930591 Store #: E04087 Ops - Cust Svc - Order Entry Col Position:Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are...
In PersonCustomer Service Representative (12 PM - 8 PM)
- Foxen
- Columbus, OH (17 miles from Grove City, OH)
- 1 hour ago
- Columbus, OH (17 miles from Grove City, OH)
- 1 hour ago
What You'll Do: This role is posted externally as Customer Service Representative, but internally aligned to our Resident Support Specialist position....
In PersonCustomer Service Representative
- Foxen
- Columbus, OH (17 miles from Grove City, OH)
- 1 hour ago
- Columbus, OH (17 miles from Grove City, OH)
- 1 hour ago
What You'll Do: This role is posted externally as Customer Service Representative, but internally aligned to our Resident Support Specialist position....
In PersonCustomer Service Associate (Childcare)
- IKEA North America Services, LLC
- Columbus, OH (17 miles from Grove City, OH)
- 1 hour ago
- Columbus, OH (17 miles from Grove City, OH)
- 1 hour ago
What you'll be doing day to day At IKEA, we are a very family-friendly retailer, that's why we offer IKEA Smaland, a place for kids to have fun while our customers shop on their own. As a...
In PersonCustomer Service Associate- 2nd Shift
- Penske Truck Leasing
- Obetz, OH (9 miles from Grove City, OH)
- 11 hours ago
- Obetz, OH (9 miles from Grove City, OH)
- 11 hours ago
Penske Logistics is passionate about people, and currently has an opening for a Customer Service Associate. Apply your solid communication and problem solving skills to respond to requests,...
In PersonSales BDC Representative/Customer Service
- Coughlin Automotive
- Columbus, OH (17 miles from Grove City, OH)
- 14 hours ago
- Columbus, OH (17 miles from Grove City, OH)
- 14 hours ago
Business Development Center Representative Full-Time | Commission + Bonuses | $55,000–$75,000 Annual Income Potential Position Summary Are you driven, outgoing, and love talking to people? Do you...
In Person- GoodVets
- Columbus, OH (17 miles from Grove City, OH)
- 15 hours ago
- Columbus, OH (17 miles from Grove City, OH)
- 15 hours ago
Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...
In PersonCustomer Service Collections Professional
- Spectrum
- Columbus, OH (17 miles from Grove City, OH)
- 22 hours ago
- Columbus, OH (17 miles from Grove City, OH)
- 22 hours ago
Do you have a passion for helping others? Looking for a position that values integrity and teamwork? If so, youll fit right in with Spectrums Customer Operations Collections team! Spectrum...
In PersonDelivery Station Customer Service Associate, SDS
- Amazon
- Etna, OH (24 miles from Grove City, OH)
- 1 day ago
- Etna, OH (24 miles from Grove City, OH)
- 1 day ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
In Person- West Shore Home Recruiting
- Columbus, OH (17 miles from Grove City, OH)
- 1 day ago
- Columbus, OH (17 miles from Grove City, OH)
- 1 day ago
Position: Customer Service Specialist Location: Columbus, OH (ONSITE) Schedule: Monday-Friday, 7:30am-4:00pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading...
In Person- Craig Homecare
- Dublin, OH (16 miles from Grove City, OH)
- 2 days ago
- Dublin, OH (16 miles from Grove City, OH)
- 2 days ago
START YOUR APPLICATION At Pediatric Home Service, we help medically complex kids live their best lives, at home, with their families. As a national leader in pediatric home care, we offer a full...
In PersonSeasonal Customer Service Representative - Easton Town Center
- Nordstrom Inc.
- Columbus, OH (17 miles from Grove City, OH)
- 2 days ago
- Columbus, OH (17 miles from Grove City, OH)
- 2 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
In Person TemporaryCustomer Service Representative
- Ryder System
- Etna, OH (24 miles from Grove City, OH)
- 2 days ago
- Etna, OH (24 miles from Grove City, OH)
- 2 days ago
Job Description : We are immediately hiring a Customer Service Representative in Etna, OH for our Supply Chain Solutions division....
In PersonDemographic Data for Grove City, OH
Moving to Grove City, OH? Find some basic demographic data about Grove City, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Grove City, OH
Highest Education Level
Customer Service Representatives in Grove City, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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