Customer Service Representative Jobs in Chagrin Falls, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative
- Community Choice Financial Family of Brands
- Lakewood, OH (21 miles from Chagrin Falls, OH)
- 6 days ago
- Lakewood, OH (21 miles from Chagrin Falls, OH)
- 6 days ago
Your Opportunity: Customer Service Representative CheckSmart Lakewood, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonCustomer Service Representative
- U-Haul
- Cleveland, OH (16 miles from Chagrin Falls, OH)
- 1 hour ago
- Cleveland, OH (16 miles from Chagrin Falls, OH)
- 1 hour ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service / Service Advisor in Training
- Cleveland Auto Repair
- Cleveland, OH (16 miles from Chagrin Falls, OH)
- 1 hour ago
- Cleveland, OH (16 miles from Chagrin Falls, OH)
- 1 hour ago
un Customer Service / Service Advisor in Training (Cleveland) Cleveland Auto Repair image 1 of 12 6211 Cedar Ave near 55th compensation: $18-$25/hr employment type: experience level: entry level...
In PersonCustomer Service Representative
- Creative Financial Staffing
- Richfield, OH (19 miles from Chagrin Falls, OH)
- 1 hour ago
- Richfield, OH (19 miles from Chagrin Falls, OH)
- 1 hour ago
Customer Service Representative Overview- The Customer Service Representative provides fast, friendly support to customers through phone, email, and chat....
In PersonCustomer Service Representative
- PrideStaff
- Kent, OH (22 miles from Chagrin Falls, OH)
- 1 hour ago
- Kent, OH (22 miles from Chagrin Falls, OH)
- 1 hour ago
Customer Service Representative II Pay: $45,000 - $47,500 DOE + increase at 90 days Hours: 8:00am - 5:00pm ON-SITE Location: Kent, OH The Customer Service Representative II provides high-level support...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Cleveland Heights, OH (11 miles from Chagrin Falls, OH)
- 6 hours ago
- Cleveland Heights, OH (11 miles from Chagrin Falls, OH)
- 6 hours ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
In PersonVeterinary Client Service Representative
- Animal Clinic of Chardon
- Chardon, OH (13 miles from Chagrin Falls, OH)
- 19 hours ago
- Chardon, OH (13 miles from Chagrin Falls, OH)
- 19 hours ago
At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and...
In PersonFront End Customer Service (Evenings and Weekends)
- Meijer
- Cleveland, OH (16 miles from Chagrin Falls, OH)
- 19 hours ago
- Cleveland, OH (16 miles from Chagrin Falls, OH)
- 19 hours ago
As a family company, we serve people and communities. When you work at a Market Format location, youre provided with career and community opportunities centered around leadership, personal growth...
In PersonVeterinary Client Service Representative
- Medvet Medical & Cancer Centers For Pets
- Cleveland, OH (16 miles from Chagrin Falls, OH)
- 20 hours ago
- Cleveland, OH (16 miles from Chagrin Falls, OH)
- 20 hours ago
MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and...
In Person- NATURAL SOAP LAB
- Mentor, OH (15 miles from Chagrin Falls, OH)
- 1 day ago
- Mentor, OH (15 miles from Chagrin Falls, OH)
- 1 day ago
un Customer Service (Mentor) NATURAL SOAP LAB image 1 of 3 compensation: $15-$18/Hr employment type: experience level: entry level job title: Assistant Store Manager Join the creative world of...
In PersonStorage Customer Service Representative
- U-Haul
- Tallmadge, OH (24 miles from Chagrin Falls, OH)
- 1 day ago
- Tallmadge, OH (24 miles from Chagrin Falls, OH)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
In PersonCustomer Service Representative, Part Time
- Circle K
- Cuyahoga Falls, OH (21 miles from Chagrin Falls, OH)
- 1 day ago
- Cuyahoga Falls, OH (21 miles from Chagrin Falls, OH)
- 1 day ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Experience Representative
- Great Day Improvements: A Family of Brands
- Bedford Heights, OH (7 miles from Chagrin Falls, OH)
- 1 day ago
- Bedford Heights, OH (7 miles from Chagrin Falls, OH)
- 1 day ago
Overview Universal Windows Direct - Customer Experience Representative (In-Office Position) Full-Time Monday- Friday 8:30am - 5:00pm or 9:00am - 5:30pm The Customer Experience Representative (CER)...
In PersonCustomer Care Advocate I, 1st Shift
- Regalrexnord
- Twinsburg, OH (9 miles from Chagrin Falls, OH)
- 1 day ago
- Twinsburg, OH (9 miles from Chagrin Falls, OH)
- 1 day ago
Customer Care Advocate I The Company Rexnord is a $2 billion multi-platform diversified global industrial company (NYSE:RXN). Within our two platforms, we serve a wide array of growing, global end...
In Person- One80
- Cleveland, OH (16 miles from Chagrin Falls, OH)
- 2 days ago
- Cleveland, OH (16 miles from Chagrin Falls, OH)
- 2 days ago
We are seeking a dynamic and customer-focused Customer Service Representative (CSR) to join our team....
In PersonDemographic Data for Chagrin Falls, OH
Moving to Chagrin Falls, OH? Find some basic demographic data about Chagrin Falls, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Chagrin Falls, OH
Highest Education Level
Customer Service Representatives in Chagrin Falls, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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