Customer Service Representative Jobs in Centerville, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Kettering, OH (8 miles from Centerville, OH)
- 8 hours ago
- Kettering, OH (8 miles from Centerville, OH)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full Time Lead Airport Agent - Customer Service
- Vandalia, OH (20 miles from Centerville, OH)
- 10 hours ago
- Vandalia, OH (20 miles from Centerville, OH)
- 10 hours ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Representative
- Fairfield, OH (21 miles from Centerville, OH)
- 1 day ago
- Fairfield, OH (21 miles from Centerville, OH)
- 1 day ago
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business....
- Moraine, OH (7 miles from Centerville, OH)
- 1 day ago
- Moraine, OH (7 miles from Centerville, OH)
- 1 day ago
Service Center Moraine JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
Pharmacy Customer Service Associate
- Huber Heights, OH (17 miles from Centerville, OH)
- 1 day ago
- Huber Heights, OH (17 miles from Centerville, OH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Fairborn, OH (17 miles from Centerville, OH)
- 1 day ago
- Fairborn, OH (17 miles from Centerville, OH)
- 1 day ago
Compensation Details: $19.00-$22.00 Per Hour Job Description: Who we are At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that...
Customer Service Representative
- Middletown, OH (15 miles from Centerville, OH)
- 2 days ago
- Middletown, OH (15 miles from Centerville, OH)
- 2 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Return Agent - Dayton Airport
- Vandalia, OH (20 miles from Centerville, OH)
- 2 days ago
- Vandalia, OH (20 miles from Centerville, OH)
- 2 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Delivery Driver - Monroe, OH
- Monroe, OH (15 miles from Centerville, OH)
- 5 days ago
- Monroe, OH (15 miles from Centerville, OH)
- 5 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Production Control Customer Service
- Miamisburg, OH (6 miles from Centerville, OH)
- 5 days ago
- Miamisburg, OH (6 miles from Centerville, OH)
- 5 days ago
Production Control Customer ServiceCompany: Sunstar EngineeringLocation: Springboro, OHFull-TimeSchedule: 1st shift Monday - FridayAbout UsSunstar Engineering Americas (SEA), a highly successful...
Customer Service Representative - Cosmetics
- Fairfield, OH (21 miles from Centerville, OH)
- 5 days ago
- Fairfield, OH (21 miles from Centerville, OH)
- 5 days ago
We are looking for a motivated and detail-oriented Customer Support Representative to join our team, focusing on customer service, demand management and quoting. This inside role is responsible...
Customer Account Representative
- Huber Heights, OH (17 miles from Centerville, OH)
- 6 days ago
- Huber Heights, OH (17 miles from Centerville, OH)
- 6 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative
- Kettering, OH (8 miles from Centerville, OH)
- 6 days ago
- Kettering, OH (8 miles from Centerville, OH)
- 6 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Demographic Data for Centerville, OH
Moving to Centerville, OH? Find some basic demographic data about Centerville, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Centerville, OH
Highest Education Level
Customer Service Representatives in Centerville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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