Customer Service Representative Jobs in Batavia, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 135 Jobs

Customer Service Representative

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 30+ days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 30+ days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • West Chester, OH (21 miles from Batavia, OH)
  • 9 hours ago
  • West Chester, OH (21 miles from Batavia, OH)
  • 9 hours ago

We are looking to add Customer Service Representatives to our team at Pet Palace West Chester!...

Customer Service Advisor - Newport

  • Newport, KY (17 miles from Batavia, OH)
  • 9 hours ago
  • Newport, KY (17 miles from Batavia, OH)
  • 9 hours ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Blood Collection Staff Customer Service

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 10 hours ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 10 hours ago

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...

Customer Service Associate

  • Loveland, OH (10 miles from Batavia, OH)
  • 20 hours ago
  • Loveland, OH (10 miles from Batavia, OH)
  • 20 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Weekend Availability

  • Loveland, OH (10 miles from Batavia, OH)
  • 22 hours ago
  • Loveland, OH (10 miles from Batavia, OH)
  • 22 hours ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Care Representative I

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 23 hours ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 23 hours ago

Customer Care Representative I (Weekend Shift) $500 Sign On Bonus! Location: The ideal candidate for this role will live within 50 miles of a Elevance Health Pulse Point. Hours: This is a weekend...

Customer Service Representative

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 1 day ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 1 day ago

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...

Customer Service Representative

  • West Chester, OH (21 miles from Batavia, OH)
  • 1 day ago
  • West Chester, OH (21 miles from Batavia, OH)
  • 1 day ago

Essential Functions Handling of incoming phone calls for pricing, lead times, expediting, literature, data sheets, etc. Processing of incoming orders and quote requests through our ERP system...

Customer Service / Auto Lot Coordinator (Part-Time)

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 2 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 2 days ago

Customer Service / Auto Lot Coordinator (Part-Time) United Recovery and Remarketing - 3.3 Cincinnati, OH Job Details Part-time $15 - $16 an hour 1 day ago Benefits Paid time off Qualifications...

Customer Support Specialist (AP1) - SW Region

  • Cincinnati, OH (24 miles from Batavia, OH)
  • 2 days ago
  • Cincinnati, OH (24 miles from Batavia, OH)
  • 2 days ago

Customer Support Specialist (AP1) - SW Region (2500049D) Customer Support Specialist (AP1) - SW Region (2500049D) Organization: Opportunities for Ohioans with Disabilities Agency Contact Name and...

Customer Service Representative

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 3 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 3 days ago

Some college or an associate degree preferred. 1-2 years of customer service experience preferred internships, retail, ecommerce, or call center experience a plus....

Customer Service Specialist

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 3 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 3 days ago

Help your career "take flight" as a Customer Service Representative with the Global Leader in Aerospace Ground Support Equipment!...

Customer Service Representative (Travel Enthusiast) - On-Site

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 3 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 3 days ago

The Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service...

Customer Service Representative

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 4 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 4 days ago

Infinity from Marvin is looking for a Customer Service Representative (CSR) to be the friendly, professional voice that guides our customers through their window and door replacement journey....

Demographic Data for Batavia, OH

Moving to Batavia, OH? Find some basic demographic data about Batavia, OH below.


Local
National
35,237
511
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Batavia, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Batavia, OH offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Batavia, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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