Call Center Representative Jobs in Batavia, OH
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Mason, OH (19 miles from Batavia, OH)
- moments ago
- Mason, OH (19 miles from Batavia, OH)
- moments ago
AtriCure, Inc. provides innovative technologies for the treatment of Afib and related conditions. Afib affects more than 33 million people worldwide. Electrophysiologists and cardiothoracic...
Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)
- Cincinnati, OH (16 miles from Batavia, OH)
- 3 days ago
- Cincinnati, OH (16 miles from Batavia, OH)
- 3 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....
Remote WorkDividend - Call Center Customer Service Agent-1
- Newport, KY (17 miles from Batavia, OH)
- 4 days ago
- Newport, KY (17 miles from Batavia, OH)
- 4 days ago
center experience required High school graduate or equivalent Able to multi-task while providing accurate, efficient and exceptional service Excellent communication skills and a positive demeanor Proven...
Dividend - Call Center Customer Service Agent
- Newport, KY (17 miles from Batavia, OH)
- 5 days ago
- Newport, KY (17 miles from Batavia, OH)
- 5 days ago
center experience required High school graduate or equivalent Able to multi-task while providing accurate, efficient and exceptional service Excellent communication skills and a positive demeanor Proven...
- Mason, OH (19 miles from Batavia, OH)
- 5 days ago
- Mason, OH (19 miles from Batavia, OH)
- 5 days ago
Looking for a sales career where you control your income? Join our team as a Client Relations Specialist and help individuals make informed financial decisions with Indexed Universal Life (IUL)...
Remote WorkCall Center Associate - Bilingual French Speaking
- Cincinnati, OH (16 miles from Batavia, OH)
- 6 days ago
- Cincinnati, OH (16 miles from Batavia, OH)
- 6 days ago
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
- Cincinnati, OH (16 miles from Batavia, OH)
- 6 days ago
- Cincinnati, OH (16 miles from Batavia, OH)
- 6 days ago
An employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team for a 6 month contract to hire position....
- West Chester, OH (21 miles from Batavia, OH)
- 13 days ago
- West Chester, OH (21 miles from Batavia, OH)
- 13 days ago
ABOUT US Kemba Credit Union is a not-for-profit organizationbased out of West Chester, OH. Voted top places to work for six consecutiveyears from 2019 to 2024! Also recognized as a Top Workplace...
- Cincinnati, OH (16 miles from Batavia, OH)
- 18 days ago
- Cincinnati, OH (16 miles from Batavia, OH)
- 18 days ago
un Call Center Agent (Lockland Ohio) compensation: Starting hourly rate $15.00 plus additional pay for third shift differential. employment type: job title: Call Center Agent Maximum is...
- Cincinnati, OH (16 miles from Batavia, OH)
- 25 days ago
- Cincinnati, OH (16 miles from Batavia, OH)
- 25 days ago
As a Client Relations Specialist, you are responsible for assisting in the day-to-day functions as they relate to IEL customer credit. The primary tasks include setting up new customers,...
- West Chester, OH (21 miles from Batavia, OH)
- 45+ days ago
- West Chester, OH (21 miles from Batavia, OH)
- 45+ days ago
Overview Provides timely and courteous service to internal and external clients by researching, analyzing and resolving service requests and complaints. Effectively answers questions related to...
Healthcare Call Center Specialist
- Mason, OH (19 miles from Batavia, OH)
- 60+ days ago
- Mason, OH (19 miles from Batavia, OH)
- 60+ days ago
Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. Were fueled by our vision to create a healthier world. How? Our global team of more than...
Demographic Data for Batavia, OH
Moving to Batavia, OH? Find some basic demographic data about Batavia, OH below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Batavia, OH
Highest Education Level
Call Center Representatives in Batavia, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Call Center Management
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Driving
- Negotiation
- Investigation
- Verbal Communication
- Microsoft Outlook
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Spanish
- Sales
- Microsoft PowerPoint
- Policy Development
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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