Customer Service Representative Jobs in Aurora, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - PT
- Cleveland, OH (22 miles from Aurora, OH)
- 12 days ago
- Cleveland, OH (22 miles from Aurora, OH)
- 12 days ago
$16.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service Representative - FT
- Cleveland, OH (22 miles from Aurora, OH)
- 16 days ago
- Cleveland, OH (22 miles from Aurora, OH)
- 16 days ago
$16.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service Associate - Customer Service Center
- Independence, OH (16 miles from Aurora, OH)
- moments ago
- Independence, OH (16 miles from Aurora, OH)
- moments ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
Store Customer Service Specialist
- Akron, OH (21 miles from Aurora, OH)
- 2 hours ago
- Akron, OH (21 miles from Aurora, OH)
- 2 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Cleveland, OH (22 miles from Aurora, OH)
- 2 hours ago
- Cleveland, OH (22 miles from Aurora, OH)
- 2 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Rental Car Customer Service Associate - Part Time Immediate Start Hands-On Role Paid Training
- Cleveland, OH (22 miles from Aurora, OH)
- 2 hours ago
- Cleveland, OH (22 miles from Aurora, OH)
- 2 hours ago
$16.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Car Rental Customer Service Rep - Part Time Great Hourly Rate Employee Discounts
- Cleveland, OH (22 miles from Aurora, OH)
- 2 hours ago
- Cleveland, OH (22 miles from Aurora, OH)
- 2 hours ago
$16.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Car Rental Customer Service Rep - Full Time Great Hourly Rate Employee Discounts
- Cleveland, OH (22 miles from Aurora, OH)
- 2 hours ago
- Cleveland, OH (22 miles from Aurora, OH)
- 2 hours ago
$16.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Store Customer Service Specialist
- Akron, OH (21 miles from Aurora, OH)
- 15 hours ago
- Akron, OH (21 miles from Aurora, OH)
- 15 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Part Time Customer Service Associate
- Cleveland, OH (22 miles from Aurora, OH)
- 16 hours ago
- Cleveland, OH (22 miles from Aurora, OH)
- 16 hours ago
Part Time Customer Service Associate Wage: $17.50/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...
Customer Service Team Member - Kent (OH0703)
- Kent, OH (12 miles from Aurora, OH)
- 18 hours ago
- Kent, OH (12 miles from Aurora, OH)
- 18 hours ago
Job Details Job Location : Kent, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Representative
- North Royalton, OH (20 miles from Aurora, OH)
- 18 hours ago
- North Royalton, OH (20 miles from Aurora, OH)
- 18 hours ago
Customer Service Representative Location: North Royalton, OH Schedule: Monday – Friday, 8:00 AM – 5:00 PM (1-hour lunch break) Pay Rate: $20-23/hr Overview As a Customer Service Representative, you'll...
Customer Service Representative - FS - AP
- Highland Hills, OH (14 miles from Aurora, OH)
- 22 hours ago
- Highland Hills, OH (14 miles from Aurora, OH)
- 22 hours ago
Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater...
Customer Service Parts Coordinator
- Parma, OH (20 miles from Aurora, OH)
- 23 hours ago
- Parma, OH (20 miles from Aurora, OH)
- 23 hours ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH THAT HAS A FUTURE At Ryder, our most important competitive advantage is our...
- Fairlawn, OH (18 miles from Aurora, OH)
- 1 day ago
- Fairlawn, OH (18 miles from Aurora, OH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Aurora, OH
Moving to Aurora, OH? Find some basic demographic data about Aurora, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Aurora, OH
Highest Education Level
Customer Service Representatives in Aurora, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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