Customer Service Representative Jobs in Alliance, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Customer Service Represenative
- Circle K
- Austintown, OH (23 miles from Alliance, OH)
- 13 hours ago
- Austintown, OH (23 miles from Alliance, OH)
- 13 hours ago
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....
In PersonCustomer Service Specialist - Now Hiring
- Randstad
- Uniontown, OH (15 miles from Alliance, OH)
- 14 hours ago
- Uniontown, OH (15 miles from Alliance, OH)
- 14 hours ago
Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves...
In PersonStorage Customer Service Representative
- U-Haul
- Tallmadge, OH (19 miles from Alliance, OH)
- 21 hours ago
- Tallmadge, OH (19 miles from Alliance, OH)
- 21 hours ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
In PersonCustomer Service Representative, Part Time
- Circle K
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 21 hours ago
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 21 hours ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Service Representative, Full or Part Time
- Circle K
- Green, OH (17 miles from Alliance, OH)
- 2 days ago
- Green, OH (17 miles from Alliance, OH)
- 2 days ago
Store 4705702: 3526 S Arlington Rd, Green, Ohio 44312 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeLead Customer Service Representative, Full or Part Time
- Circle K
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 2 days ago
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 2 days ago
Store 4705411: 1790 4th St, Cuyahoga Falls, Ohio 44221 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Account Representative
- Rent A Center
- Akron, OH (22 miles from Alliance, OH)
- 2 days ago
- Akron, OH (22 miles from Alliance, OH)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonCSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
In PersonCustomer Service Representative
- West Shore Home
- Akron, OH (22 miles from Alliance, OH)
- 3 days ago
- Akron, OH (22 miles from Alliance, OH)
- 3 days ago
Customer Service SpecialistRichfield, OH (Onsite) Monday-Friday | 7:30am-4:00pm | Full-TimeLooking for a stable, full-time opportunity where you can help customers and grow with a fast-paced...
In PersonOpeners: Customer Service / Cashier
- Taco Bell
- Canton, OH (15 miles from Alliance, OH)
- 4 days ago
- Canton, OH (15 miles from Alliance, OH)
- 4 days ago
Looking for daytime work? The Opener/Days schedule is looking for employees who are able to work during the morning/early afternoon. Opening times vary by restaurant. Schedules for Openers can...
In Person- Taco Bell
- Austintown, OH (23 miles from Alliance, OH)
- 4 days ago
- Austintown, OH (23 miles from Alliance, OH)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCrew Member: Customer Service / Cashier
- Taco Bell
- Akron, OH (22 miles from Alliance, OH)
- 4 days ago
- Akron, OH (22 miles from Alliance, OH)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonMarketing and Customer Service Representatives
- Bradford Marketing Solutions
- Austintown, OH (23 miles from Alliance, OH)
- 4 days ago
- Austintown, OH (23 miles from Alliance, OH)
- 4 days ago
Company Description We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients...
In PersonCustomer Service Support Associate - Bob Squad
- Bob's Discount Furniture
- North Canton, OH (14 miles from Alliance, OH)
- 5 days ago
- North Canton, OH (14 miles from Alliance, OH)
- 5 days ago
Job Title Bobs Squad Support Associate Job Overview Join Bobs Discount Furniture as a Customer Service Support Associate - Bob Squad and be a key part of delivering exceptional support throughout...
In PersonRemote Full-Time Permanent Customer Experience Specialist
- Signet Jewelers
- Akron, OH (22 miles from Alliance, OH)
- 5 days ago
- Akron, OH (22 miles from Alliance, OH)
- 5 days ago
We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than...
Remote Full TimeDemographic Data for Alliance, OH
Moving to Alliance, OH? Find some basic demographic data about Alliance, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Alliance, OH
Highest Education Level
Customer Service Representatives in Alliance, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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