Customer Service Representative Jobs in Hendersonville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Sales Representative
- Black Mountain, NC (19 miles from Hendersonville, NC)
- 15 days ago
- Black Mountain, NC (19 miles from Hendersonville, NC)
- 15 days ago
7226 - Asheville - 877 Brevard Road, Asheville, North Carolina, 28806-2268 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
7226 - Asheville - 877 Brevard Road, Asheville, North Carolina, 28806-2268 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
- Travelers Rest, SC (21 miles from Hendersonville, NC)
- 1 day ago
- Travelers Rest, SC (21 miles from Hendersonville, NC)
- 1 day ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Customer Service Rep(05634) - 2 Benton Rd Ste A
- Travelers Rest, SC (21 miles from Hendersonville, NC)
- 1 day ago
- Travelers Rest, SC (21 miles from Hendersonville, NC)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(08807) - 78 New Cycle Hwy
- Canton, NC (21 miles from Hendersonville, NC)
- 1 day ago
- Canton, NC (21 miles from Hendersonville, NC)
- 1 day ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service Leader - Smokey Park Dr - 0646
- Candler, NC (15 miles from Hendersonville, NC)
- 3 days ago
- Candler, NC (15 miles from Hendersonville, NC)
- 3 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Representative, Urgent Care Clinic
- Mills River, NC (5 miles from Hendersonville, NC)
- 5 days ago
- Mills River, NC (5 miles from Hendersonville, NC)
- 5 days ago
Summary: The Urgent Care Customer Service Representative provides provides general clerical support and patient access support for an Urgent Care clinic by a range of task including but not limited...
Customer Service Representative, Physician Practice
- Arden, NC (7 miles from Hendersonville, NC)
- 5 days ago
- Arden, NC (7 miles from Hendersonville, NC)
- 5 days ago
Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
Account Specialist - Customer Service
- Asheville, NC (15 miles from Hendersonville, NC)
- 5 days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 5 days ago
We are seeking a motivated and detail-oriented Account Specialist who is also highly skilled in customer service. This individual will be responsible for handling billing inquiries,tracking...
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper) - Full Time
- Asheville, NC (15 miles from Hendersonville, NC)
- 6 days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 6 days ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Customer Service/Apple Tech/Bench Tech/Phone Tech
- Asheville, NC (15 miles from Hendersonville, NC)
- 6 days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 6 days ago
Local computer repair shop seeking full time technician with a strong Apple, phone and/or PC background to perform bench repair services. Applicants ideally would possess many of the following...
IMMEDIATE HIRE Customer Service Representative
- Hendersonville, NC
- 7 days ago
- Hendersonville, NC
- 7 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Customer Service Associate Job Asheville, NC
- Asheville, NC (15 miles from Hendersonville, NC)
- 7 days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 7 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Zips Car Wash located at 125...
Demographic Data for Hendersonville, NC
Moving to Hendersonville, NC? Find some basic demographic data about Hendersonville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hendersonville, NC
Highest Education Level
Customer Service Representatives in Hendersonville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »