Customer Service Representative Jobs in Hendersonville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Asheville, NC (15 miles from Hendersonville, NC)
- 60+ days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 60+ days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Pharmacy Customer Service Associate
- Asheville, NC (15 miles from Hendersonville, NC)
- 2 hours ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (CSR) -- Physician Practice
- Asheville, NC (15 miles from Hendersonville, NC)
- 5 hours ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 5 hours ago
Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
Store Customer Service Specialist
- Brevard, NC (18 miles from Hendersonville, NC)
- 12 hours ago
- Brevard, NC (18 miles from Hendersonville, NC)
- 12 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
ENO Customer Service Representative
- Asheville, NC (15 miles from Hendersonville, NC)
- 12 hours ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 12 hours ago
ENO is seeking a hardworking and adaptive new team member to provide in-depth customer service to our consumer and wholesale customers. This position will focus primarily on processing all...
Customer Service Representative
- Brevard, NC (18 miles from Hendersonville, NC)
- 1 day ago
- Brevard, NC (18 miles from Hendersonville, NC)
- 1 day ago
Responsible for outbound calls - using call center software Develop and maintain working knowledge of current products and services offered by the company Answer all calls and emails in a timely...
Customer Service Rep(08853) 6482 Brevard Rd
- Etowah, NC (7 miles from Hendersonville, NC)
- 1 day ago
- Etowah, NC (7 miles from Hendersonville, NC)
- 1 day ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
- Asheville, NC (15 miles from Hendersonville, NC)
- 1 day ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 1 day ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Branch Customer Service & Sales Representative - Asheville, NC
- Asheville, NC (15 miles from Hendersonville, NC)
- 1 day ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 1 day ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service/Cashier/ Counter
- Hendersonville, NC (6 miles from Hendersonville, NC)
- 1 day ago
- Hendersonville, NC (6 miles from Hendersonville, NC)
- 1 day ago
Now hiring all customer service positions including counter service, drive thru service, order assemblers and presenters, Candidates must be friendly and focused on details. Position is customer...
Customer Service/Cashiers/ Hospitality
- Hendersonville, NC (6 miles from Hendersonville, NC)
- 1 day ago
- Hendersonville, NC (6 miles from Hendersonville, NC)
- 1 day ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper) - Full Time
- Asheville, NC (15 miles from Hendersonville, NC)
- 2 days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 2 days ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Customer Advocate Clerk-1st Shift Warehouse
- Fletcher, NC (5 miles from Hendersonville, NC)
- 4 days ago
- Fletcher, NC (5 miles from Hendersonville, NC)
- 4 days ago
Customer Advocate Support bringing the right people to the right place. By creating desirable solutions and great experiences that enrich people's daily lives and the health of our planet, we want...
Eyewear Customer Service/Sales Advisor Part Time
- Arden, NC (7 miles from Hendersonville, NC)
- 5 days ago
- Arden, NC (7 miles from Hendersonville, NC)
- 5 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
- Woodfin, NC (19 miles from Hendersonville, NC)
- 7 days ago
- Woodfin, NC (19 miles from Hendersonville, NC)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Hendersonville, NC
Moving to Hendersonville, NC? Find some basic demographic data about Hendersonville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hendersonville, NC
Highest Education Level
Customer Service Representatives in Hendersonville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »