Customer Service Representative Jobs in Hendersonville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service & Collections Representative - Asheville SE
- Terminix Service, Inc.
- Weaverville, NC (24 miles from Hendersonville, NC)
- 1 day ago
- Weaverville, NC (24 miles from Hendersonville, NC)
- 1 day ago
Customer Service & Collections Representative $17/hr. - $19/hr. Starting Pay Range + Commission Day shift schedule: Monday - Friday, 8:00 AM - 5:00 PM (no nights or weekends!) Join our fast-paced...
In PersonCustomer Account Representative Urology (Remote)
- Aeroflow Health
- Asheville, NC (15 miles from Hendersonville, NC)
- 5 days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 5 days ago
center experience preferred Excellent written and verbal communication skills Excellent critical thinking skills Excellent De-escalation skills Excellent active listening skills Ability to multitask...
RemoteSr. Consumer Loan Specialist - Sales Customer Service
- Republic Finance, LLC
- Asheville, NC (15 miles from Hendersonville, NC)
- 7 days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 7 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
In Person- Food Lion
- Columbus, NC (22 miles from Hendersonville, NC)
- 12 days ago
- Columbus, NC (22 miles from Hendersonville, NC)
- 12 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 501781 Address: USA-NC-Columbus-250 West Mills St Unit 5 Store Code: Store 00510 Front End (7211614) Food Lion has been providing an...
In Person Part TimeOffice Administrative And Customer Support - Customer Service Representative
- Mindlance
- Asheville, NC (15 miles from Hendersonville, NC)
- 12 days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 12 days ago
Office Administrative and Customer Support - Customer Service Representative#26-14311 Asheville, NC All On-site Job Description o Answer 50 - 70 Inbound calls per day o Ability to display professionalism...
In PersonBranch Customer Service & Sales Rep. Asheville, NC
- The Auto Club Group
- Asheville, NC (15 miles from Hendersonville, NC)
- 12 days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 12 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
In Person- ActivStyle
- Brevard, NC (18 miles from Hendersonville, NC)
- 13 days ago
- Brevard, NC (18 miles from Hendersonville, NC)
- 13 days ago
Ready to make a real difference in people's lives? ActivStyle is seeking compassionate, driven individuals to join our teamwhere purpose meets professionalism. As a trusted provider of...
In PersonCustomer Service Representative, Physician Practice
- UNC Health Care Systems
- Brevard, NC (18 miles from Hendersonville, NC)
- 14 days ago
- Brevard, NC (18 miles from Hendersonville, NC)
- 14 days ago
Summary: The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
In PersonCustomer Service/Cashiers/ Hospitality
- McDonalds
- Brevard, NC (18 miles from Hendersonville, NC)
- 14 days ago
- Brevard, NC (18 miles from Hendersonville, NC)
- 14 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
In PersonCustomer Service/Cashier/ Counter
- McDonalds
- Canton, NC (21 miles from Hendersonville, NC)
- 14 days ago
- Canton, NC (21 miles from Hendersonville, NC)
- 14 days ago
Now hiring all customer service positions including counter service, drive thru service, order assemblers and presenters, Candidates must be friendly and focused on details. Position is customer...
In Person- Life's Abundance
- Asheville, NC (15 miles from Hendersonville, NC)
- 14 days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 14 days ago
Customer Care Representative $22/Hour M-F, No Nights & No Weekends, In Office, Full Time Inbound Calls Only, No Quotas, Excellent Benefits This full-time role is ideal for someone who values a...
In PersonVeterinary Client Service Representative - Part Time, Evenings
- Medvet Medical & Cancer Centers For Pets
- Asheville, NC (15 miles from Hendersonville, NC)
- 15 days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 15 days ago
MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and...
In Person Part TimeCustomer Service Representative
- U-Haul
- Hendersonville, NC
- 16 days ago
- Hendersonville, NC
- 16 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonMulti-Location Customer Service Specialist
- Sherwin-Williams
- Black Mountain, NC (19 miles from Hendersonville, NC)
- 19 days ago
- Black Mountain, NC (19 miles from Hendersonville, NC)
- 19 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonMulti-Location Customer Service Specialist
- Sherwin Williams
- Asheville, NC (15 miles from Hendersonville, NC)
- 19 days ago
- Asheville, NC (15 miles from Hendersonville, NC)
- 19 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonDemographic Data for Hendersonville, NC
Moving to Hendersonville, NC? Find some basic demographic data about Hendersonville, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Hendersonville, NC
Highest Education Level
Customer Service Representatives in Hendersonville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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