Customer Service Representative Jobs in Greensboro, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 hours ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Winston Salem, NC (24 miles from Greensboro, NC)
- 8 hours ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 8 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
- Elon, NC (18 miles from Greensboro, NC)
- 2 days ago
- Elon, NC (18 miles from Greensboro, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Trinity, NC (22 miles from Greensboro, NC)
- 2 days ago
- Trinity, NC (22 miles from Greensboro, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative- Maximus El Paso, TX (legally blind applicants encouraged)
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 days ago
Customer Service Representative- Maximus El Paso, TX (legally blind applicants encouraged) Job Details Level Entry Job Location Work at Home - Winston Salem, NC Position Type Full Time Education Level...
Remote WorkRole Details Type of Support: Omnichannel Contract Duration: Full-Time, Permanent Training Schedule: 8:00 AM - 5:00 PM ET | Monday - Friday Work Schedule: 8:00 AM - 5:00 PM ET | Monday - Friday...
Amazon Locker - Customer Service
- Winston Salem, NC (24 miles from Greensboro, NC)
- 4 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 4 days ago
Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...
Customer Service Support Representative
- Burlington, NC (15 miles from Greensboro, NC)
- 4 days ago
- Burlington, NC (15 miles from Greensboro, NC)
- 4 days ago
This is an onsite position located in Burlington, NC. LabCorp is seeking a Customer Service Support Representative to join our team in Burlington, NC. This position will work with physician...
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Full Time Customer Service Clerk
- Winston Salem, NC (24 miles from Greensboro, NC)
- 5 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 5 days ago
This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Senior Client Service Representative Are you an experienced finance professional who thrives on building strong client relationships? Prosperity Advisors LLC is a dynamic financial planning and...
Role Details Type of Support: Omnichannel Contract Duration: Full-Time, Permanent Training Schedule: 8:00 AM - 5:00 PM ET | Monday - Friday Work Schedule: 8:00 AM - 5:00 PM ET | Monday - Friday...
Customer Service Rep(05539) - 450 Knollwood St.
- Winston Salem, NC (24 miles from Greensboro, NC)
- 5 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 5 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
Demographic Data for Greensboro, NC
Moving to Greensboro, NC? Find some basic demographic data about Greensboro, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Greensboro, NC
Highest Education Level
Customer Service Representatives in Greensboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »