Customer Service Representative Jobs in Greensboro, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Summerfield, NC (12 miles from Greensboro, NC)
- 1 day ago
- Summerfield, NC (12 miles from Greensboro, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 439765 Address: USA-NC-Summerfield-4548 Us Hwy 220 Store Code: Store 01355 Front End (7222157) Food Lion has been providing an easy,...
- Asheboro, NC (23 miles from Greensboro, NC)
- 1 day ago
- Asheboro, NC (23 miles from Greensboro, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Walkertown (NC0112)
- Walkertown, NC (23 miles from Greensboro, NC)
- 1 day ago
- Walkertown, NC (23 miles from Greensboro, NC)
- 1 day ago
Job Details Job Location : Walkertown, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Overnight Customer Service Representative
- Colfax, NC (13 miles from Greensboro, NC)
- 1 day ago
- Colfax, NC (13 miles from Greensboro, NC)
- 1 day ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- High Point, NC (14 miles from Greensboro, NC)
- 1 day ago
- High Point, NC (14 miles from Greensboro, NC)
- 1 day ago
Customer Service Representative Hooker Furnishings Corporation (NASDAQ: HOFT), is currently recruiting for our Customer Service team to work in either our High Point, NC office or Martinsville, VA office...
Customer Service Associate - Temporary
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
About O2 Fitness: O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean...
Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)
- Burlington, NC (15 miles from Greensboro, NC)
- 5 days ago
- Burlington, NC (15 miles from Greensboro, NC)
- 5 days ago
CUSTOMER SERVICE SUPPORT REP PATIENT BILLING CUSTOMER SERVICE At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all....
Remote WorkCustomer Service Representative
- Thomasville, NC (23 miles from Greensboro, NC)
- 5 days ago
- Thomasville, NC (23 miles from Greensboro, NC)
- 5 days ago
is seeking an experienced Full-time Customer Service Representative in Thomasville NC!...
Store 2723786: 621 Green Valley Rd, Greensboro, North Carolina 27408 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
- Whitsett, NC (9 miles from Greensboro, NC)
- 5 days ago
- Whitsett, NC (9 miles from Greensboro, NC)
- 5 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Representative- Maximus San Antonio, TX (legally blind applicants encouraged)
- Winston Salem, NC (24 miles from Greensboro, NC)
- 7 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 7 days ago
Service Representative --- Maximus Position title: Customer Service Representative --- Maximus Reports to: Workforce Services Manager Supervises: N/A Position summary: This position is responsible...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Greensboro, NC
- 7 days ago
- Greensboro, NC
- 7 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Service - Donor Support Technician
- Winston Salem, NC (24 miles from Greensboro, NC)
- 7 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 7 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Demographic Data for Greensboro, NC
Moving to Greensboro, NC? Find some basic demographic data about Greensboro, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Greensboro, NC
Highest Education Level
Customer Service Representatives in Greensboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Spanish
- English
- Inventory Management
- Policy Development
- Multitasking
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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