Customer Service Representative Jobs in Garner, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 143 Jobs

Customer Service Representative - FT

Raleigh, NC (9 miles from Garner, NC)
5 days ago

Raleigh, NC (9 miles from Garner, NC)
5 days ago

$14.00/hourShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...

Aviation Front Desk Customer Service Representative Full Time Job

Morrisville, NC (20 miles from Garner, NC)
6 hours ago

Morrisville, NC (20 miles from Garner, NC)
6 hours ago

If so, this Front Desk Customer Service Representative position with Atlantic Aviation at RDU in Morrisville, NC may be perfect for you!...

Customer Service Associate Job Fuquay-Varina, NC

Fuquay Varina, NC (16 miles from Garner, NC)
6 hours ago

Fuquay Varina, NC (16 miles from Garner, NC)
6 hours ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 7510...

Lead Director, Meritain Customer Service

Raleigh, NC (9 miles from Garner, NC)
12 hours ago

Raleigh, NC (9 miles from Garner, NC)
12 hours ago

center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency. 5 + years' management and leadership...

Japanese Customer Service Senior Representative Remote

Raleigh, NC (9 miles from Garner, NC)
12 hours ago

Raleigh, NC (9 miles from Garner, NC)
12 hours ago

. + 1+ years of customer service experience analyzing and solving customer problems required, call center experience a PLUS Intermediate proficiency in Microsoft Office Suite; high level capacity to...

Remote Work

Restaurant Customer Service Team Member

Raleigh, NC (9 miles from Garner, NC)
15 hours ago

Raleigh, NC (9 miles from Garner, NC)
15 hours ago

Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Scheduling/Customer Service Representative

Clayton, NC (6 miles from Garner, NC)
15 hours ago

Clayton, NC (6 miles from Garner, NC)
15 hours ago

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Works...

Lead NA Customer Experience Representative

Cary, NC (13 miles from Garner, NC)
16 hours ago

Cary, NC (13 miles from Garner, NC)
16 hours ago

Details: Job Title: Lead NA Customer Experience Representative Location: Cary, NC - Hybrid Zip Code: 27513 Start Date: ASAP Job Type: Contract Pay Rate: Up to $125,000 - $150,000/salary DoE...

Customer Service Representative

Raleigh, NC (9 miles from Garner, NC)
22 hours ago

Raleigh, NC (9 miles from Garner, NC)
22 hours ago

Job ID Number R5250 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Customer Service Representative ready to take us to the next level!...

Member Service Representative (Teller)/Receptionist

Raleigh, NC (9 miles from Garner, NC)
23 hours ago

Raleigh, NC (9 miles from Garner, NC)
23 hours ago

TowneBank has a culture that: Has a commitment to exquisite service for our members that will lead to our ability to create a reasonable rate of return for our shareholders, a bright future for...

Customer Service Specialist

Raleigh, NC (9 miles from Garner, NC)
1 day ago

Raleigh, NC (9 miles from Garner, NC)
1 day ago

Customer Service Specialist Expected Hiring Range: $37,865 to $47,479 The Raleigh Housing Authority team is recruiting for a few new members eager to make a difference in their community. If you...

Customer Care Advocate

Raleigh, NC (9 miles from Garner, NC)
1 day ago

Raleigh, NC (9 miles from Garner, NC)
1 day ago

Prior Call Center experience is highly preferred....

Team Member (Cook/Customer Service)

Brentwood, NC (11 miles from Garner, NC)
1 day ago

Brentwood, NC (11 miles from Garner, NC)
1 day ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Customer Experience Representative

Morrisville, NC (20 miles from Garner, NC)
1 day ago

Morrisville, NC (20 miles from Garner, NC)
1 day ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Service Rep(08978) - 2110 Crossway Lane

Holly Springs, NC (16 miles from Garner, NC)
1 day ago

Holly Springs, NC (16 miles from Garner, NC)
1 day ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

View all 143 jobs

Demographic Data for Garner, NC

Moving to Garner, NC? Find some basic demographic data about Garner, NC below.

Median Age

Average Household Income

Home Value vs Household Income in Garner, NC

Local

National

Total Population

54,250

Number of Businesses

1,439

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Garner, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Garner, NC offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Garner, NC

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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