Customer Service Representative Jobs in Garner, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - No Weekends
- Cary, NC (13 miles from Garner, NC)
- 7 hours ago
- Cary, NC (13 miles from Garner, NC)
- 7 hours ago
experience set on one call resolution....
- Raleigh, NC (9 miles from Garner, NC)
- 12 hours ago
- Raleigh, NC (9 miles from Garner, NC)
- 12 hours ago
For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes...
Remote WorkScheduling/Customer Service Representative - Johnston Health Scheduling
- Smithfield, NC (17 miles from Garner, NC)
- 17 hours ago
- Smithfield, NC (17 miles from Garner, NC)
- 17 hours ago
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Hours are 8:30am to...
- Raleigh, NC (9 miles from Garner, NC)
- 17 hours ago
- Raleigh, NC (9 miles from Garner, NC)
- 17 hours ago
Overview The Customer Service Assistant is responsible for assisting patients with insurance and billing questions and performs functions directly associated with a customer service call center...
Customer Service Engineer (System Administrator) (ESOM)
- Garner, NC
- 17 hours ago
- Garner, NC
- 17 hours ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Animal Services Customer Experience Representative
- Raleigh, NC (9 miles from Garner, NC)
- 18 hours ago
- Raleigh, NC (9 miles from Garner, NC)
- 18 hours ago
What You'll Be Doing Do you have a passion for people and pets? The Wake County Animal Center is looking for Customer Experience Representatives to be the welcoming face and voice of our shelter....
- Fuquay Varina, NC (16 miles from Garner, NC)
- 1 day ago
- Fuquay Varina, NC (16 miles from Garner, NC)
- 1 day ago
About Leviton At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history,...
Customer Service Rep (Call Center)
- Raleigh, NC (9 miles from Garner, NC)
- 1 day ago
- Raleigh, NC (9 miles from Garner, NC)
- 1 day ago
Qualifications / Successful candidates for this position will have: 3 years of experience in providing customer service either via phone or in person (required) Have 1 year of call center experience...
Customer Service Associate - Temporary
- Apex, NC (19 miles from Garner, NC)
- 1 day ago
- Apex, NC (19 miles from Garner, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Airport Customer Service Agent FT(Spirit) - RDU
- Morrisville, NC (20 miles from Garner, NC)
- 1 day ago
- Morrisville, NC (20 miles from Garner, NC)
- 1 day ago
General information Job Title Airport Customer Service Agent FT(Spirit) - RDU Date Monday, August 18, 2025 Entity Unifi Aviation, LLC State North Carolina City Morrisville Base Pay Rate: $ 15.00...
Part Time Customer Service Clerk
- Fuquay Varina, NC (16 miles from Garner, NC)
- 1 day ago
- Fuquay Varina, NC (16 miles from Garner, NC)
- 1 day ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
- Wendell, NC (14 miles from Garner, NC)
- 2 days ago
- Wendell, NC (14 miles from Garner, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Raleigh, NC (9 miles from Garner, NC)
- 2 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Wilsons Mills, NC (13 miles from Garner, NC)
- 2 days ago
- Wilsons Mills, NC (13 miles from Garner, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Benson, NC (16 miles from Garner, NC)
- 2 days ago
- Benson, NC (16 miles from Garner, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Garner, NC
Moving to Garner, NC? Find some basic demographic data about Garner, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Garner, NC
Highest Education Level
Customer Service Representatives in Garner, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »