Customer Service Representative Jobs in Etowah, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Seasonal Healthcare Customer Service Representative Remote in North Carolina
- Asheville, NC (18 miles from Etowah, NC)
- 15 hours ago
- Asheville, NC (18 miles from Etowah, NC)
- 15 hours ago
As a Healthcare Customer Service Representative working remotely in North Carolina, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Remote Work- Asheville, NC (18 miles from Etowah, NC)
- 16 hours ago
- Asheville, NC (18 miles from Etowah, NC)
- 16 hours ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Customer Service Representatives
- Fletcher, NC (11 miles from Etowah, NC)
- 1 day ago
- Fletcher, NC (11 miles from Etowah, NC)
- 1 day ago
Position: Customer Service Representative Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the...
Relief Customer Service Representative Driver
- Arden, NC (10 miles from Etowah, NC)
- 1 day ago
- Arden, NC (10 miles from Etowah, NC)
- 1 day ago
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Veterinary Client Services Representative
- Asheville, NC (18 miles from Etowah, NC)
- 1 day ago
- Asheville, NC (18 miles from Etowah, NC)
- 1 day ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
- East Flat Rock, NC (10 miles from Etowah, NC)
- 2 days ago
- East Flat Rock, NC (10 miles from Etowah, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Marietta, SC (17 miles from Etowah, NC)
- 2 days ago
- Marietta, SC (17 miles from Etowah, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Swannanoa, NC (24 miles from Etowah, NC)
- 2 days ago
- Swannanoa, NC (24 miles from Etowah, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
70182-LP Customer Service Associate II
- Asheville, NC (18 miles from Etowah, NC)
- 3 days ago
- Asheville, NC (18 miles from Etowah, NC)
- 3 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Asheville, NC (18 miles from Etowah, NC)
- 5 days ago
- Asheville, NC (18 miles from Etowah, NC)
- 5 days ago
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Concierge Customer Service Representative
- Asheville, NC (18 miles from Etowah, NC)
- 6 days ago
- Asheville, NC (18 miles from Etowah, NC)
- 6 days ago
As a Concierge Customer Service Representative working from home in Asheville, NC, you'll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being...
- Arden, NC (10 miles from Etowah, NC)
- 7 days ago
- Arden, NC (10 miles from Etowah, NC)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Candler, NC (14 miles from Etowah, NC)
- 7 days ago
- Candler, NC (14 miles from Etowah, NC)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Landrum, SC (23 miles from Etowah, NC)
- 7 days ago
- Landrum, SC (23 miles from Etowah, NC)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Hendersonville, NC (7 miles from Etowah, NC)
- 7 days ago
- Hendersonville, NC (7 miles from Etowah, NC)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Etowah, NC
Moving to Etowah, NC? Find some basic demographic data about Etowah, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Etowah, NC
Highest Education Level
Customer Service Representatives in Etowah, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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