Customer Service Representative Jobs in Syracuse, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Auburn, NY (23 miles from Syracuse, NY)
- 4 hours ago
- Auburn, NY (23 miles from Syracuse, NY)
- 4 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Cicero, NY (8 miles from Syracuse, NY)
- 13 hours ago
- Cicero, NY (8 miles from Syracuse, NY)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- North Syracuse, NY (4 miles from Syracuse, NY)
- 15 hours ago
- North Syracuse, NY (4 miles from Syracuse, NY)
- 15 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative
- Cazenovia, NY (18 miles from Syracuse, NY)
- 16 hours ago
- Cazenovia, NY (18 miles from Syracuse, NY)
- 16 hours ago
Responsibilities A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor....
Blood Collection Staff - Customer Service
- Liverpool, NY (4 miles from Syracuse, NY)
- 2 days ago
- Liverpool, NY (4 miles from Syracuse, NY)
- 2 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
- Jordan, NY (16 miles from Syracuse, NY)
- 2 days ago
- Jordan, NY (16 miles from Syracuse, NY)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- North Syracuse, NY (4 miles from Syracuse, NY)
- 2 days ago
- North Syracuse, NY (4 miles from Syracuse, NY)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Inside Sales Representative/ Customer Service Representative Job Description Do you love meeting new people? Do you focus on customer service?...
Inside Sales Representative Job Description Do you love meeting new people? Do you focus on customer service? Then keep reading How about growing your skills and income at a company where your...
customer service rep full time Location NY - Syracuse Area Store Management Careers Category Retail - Leadership Share on Twitter At David's Bridal, we empower our customers and our employees to...
- De Witt, NY (4 miles from Syracuse, NY)
- 4 days ago
- De Witt, NY (4 miles from Syracuse, NY)
- 4 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Experience Representative - Syracuse Airport
- North Syracuse, NY (4 miles from Syracuse, NY)
- 4 days ago
- North Syracuse, NY (4 miles from Syracuse, NY)
- 4 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative
- Cicero, NY (8 miles from Syracuse, NY)
- 4 days ago
- Cicero, NY (8 miles from Syracuse, NY)
- 4 days ago
Description Summary/Objectives The Customer Service Representative (CSR) is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner...
- Fayetteville, NY (7 miles from Syracuse, NY)
- 5 days ago
- Fayetteville, NY (7 miles from Syracuse, NY)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Auburn, NY (23 miles from Syracuse, NY)
- 5 days ago
- Auburn, NY (23 miles from Syracuse, NY)
- 5 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Demographic Data for Syracuse, NY
Moving to Syracuse, NY? Find some basic demographic data about Syracuse, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Syracuse, NY
Highest Education Level
Customer Service Representatives in Syracuse, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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