Customer Service Representative Jobs in Syracuse, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Safely and effectively procures new business and maintains existing customer base. Compensation $55,000 salary per year Medical, dental and vision coverage offered 401(k) With employer...
Due to the nature of our business and a heavy industrial market, Bodycote deems this position to be safety-sensitive.Position Summary: Based in Syracuse, NY, the Customer Service Representative will...
- Auburn, NY (23 miles from Syracuse, NY)
- 2 days ago
- Auburn, NY (23 miles from Syracuse, NY)
- 2 days ago
Location: 1 Loop Road Auburn, NY 13021 Availability Requirement for this role: Afternoon, Evening (including weekends).Shifts end as late as 8pm Age Requirement: Must be 18 years or older Time...
Lead Customer Service Representative, Full or Part Time
- Manlius, NY (11 miles from Syracuse, NY)
- 2 days ago
- Manlius, NY (11 miles from Syracuse, NY)
- 2 days ago
Store 4707616: 8220 Cazenovia Rd, Manlius, New York 13104 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- Baldwinsville, NY (13 miles from Syracuse, NY)
- 2 days ago
- Baldwinsville, NY (13 miles from Syracuse, NY)
- 2 days ago
This position is responsible for achieving customer satisfaction with accurate, timely, and consistent information, as well as offering effective solutions to both internal and external customer...
- Syracuse, NY (4 miles from Syracuse, NY)
- 3 days ago
- Syracuse, NY (4 miles from Syracuse, NY)
- 3 days ago
Responsive recruiter Benefits: Sales Commissions Membership Benefits 401(k) Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off Training & development...
Customer Service Representative
- N Syracuse, NY (4 miles from Syracuse, NY)
- 4 days ago
- N Syracuse, NY (4 miles from Syracuse, NY)
- 4 days ago
Full time Customer Service Representative needed at our North Syracuse location. Previous automotive repair shop experience helpful but not required....
- East Syracuse, NY (6 miles from Syracuse, NY)
- 5 days ago
- East Syracuse, NY (6 miles from Syracuse, NY)
- 5 days ago
About This Role We have an exciting opportunity for a Customer Service Representative in our Customer Care Center....
Showroom Customer Service Representative
- East Syracuse, NY (6 miles from Syracuse, NY)
- 6 days ago
- East Syracuse, NY (6 miles from Syracuse, NY)
- 6 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Hours: 7:30 AM 3:00 PM (Eastern Time) Schedule: 5-day workweek with Sundays and Mondays off. Availability to work Saturdays is required. We're seeking a reliable and friendly Customer Support...
Remote WorkCustomer Service Delivery Advocate
- Cicero, NY (8 miles from Syracuse, NY)
- 7 days ago
- Cicero, NY (8 miles from Syracuse, NY)
- 7 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
- East Syracuse, NY (6 miles from Syracuse, NY)
- 7 days ago
- East Syracuse, NY (6 miles from Syracuse, NY)
- 7 days ago
resolution....
Then you're an excellent fit for the customer service representative position at our company!...
Receptionist & Client Services Representative
- Cicero, NY (8 miles from Syracuse, NY)
- 9 days ago
- Cicero, NY (8 miles from Syracuse, NY)
- 9 days ago
Receptionist & Client Services Representative Senior Advisory Insurance Services Cicero, NY About Senior Advisory Insurance Services Senior Advisory Insurance Services, an Integrity Partner...
Customer Service Test Center Administrator
- East Syracuse, NY (6 miles from Syracuse, NY)
- 13 days ago
- East Syracuse, NY (6 miles from Syracuse, NY)
- 13 days ago
JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: East Syracuse, NY TEST CENTER ADDRESS: 5015 Campuswood...
Demographic Data for Syracuse, NY
Moving to Syracuse, NY? Find some basic demographic data about Syracuse, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Syracuse, NY
Highest Education Level
Customer Service Representatives in Syracuse, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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