Customer Service Representative Jobs in Schenectady, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
CLUB Customer Service Outfitter - Part Time
- Clifton Park, NY (7 miles from Schenectady, NY)
- 7 hours ago
- Clifton Park, NY (7 miles from Schenectady, NY)
- 7 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Experience Representative- Albany Airport
- Albany, NY (8 miles from Schenectady, NY)
- 8 hours ago
- Albany, NY (8 miles from Schenectady, NY)
- 8 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Schenectady, NY
- 11 hours ago
- Schenectady, NY
- 11 hours ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $16.00 - $17.25...
- Rotterdam, NY (5 miles from Schenectady, NY)
- 11 hours ago
- Rotterdam, NY (5 miles from Schenectady, NY)
- 11 hours ago
Job Order Number: DG0438234 Job Title: Customer Service Associate I Company: Dollar Tree Location: Rotterdam, NY Salary: Education: Information Not Provided Experience: Information Not Provided...
Customer Experience Specialist I
- Albany, NY (8 miles from Schenectady, NY)
- 11 hours ago
- Albany, NY (8 miles from Schenectady, NY)
- 11 hours ago
.- Demonstrate behaviors that are aligned with the organization's desired culture and values.Qualifications:- Mortgage and/or financial services call center experience is a plus.- Bilingual Spanish...
- Ballston Lake, NY (8 miles from Schenectady, NY)
- 17 hours ago
- Ballston Lake, NY (8 miles from Schenectady, NY)
- 17 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 449897 Address: USA-NY-Ballston Lake-43 Round Lake Road Store Code: Store 08267 Front End (5151691) Hannaford Supermarkets started...
Retail Sales Associate / Customer Service
- Clifton Park, NY (7 miles from Schenectady, NY)
- 22 hours ago
- Clifton Park, NY (7 miles from Schenectady, NY)
- 22 hours ago
Overview Are you a Massage & Facial Enthusiast with a passion for engaging and selling to like minded people? If you are, then Elements Massage is the place for you! Elements Massage of Clifton...
Part Time Customer Service and Sales Associate
- Albany, NY (8 miles from Schenectady, NY)
- 1 day ago
- Albany, NY (8 miles from Schenectady, NY)
- 1 day ago
The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...
Customer Care Specialist - Native level German fluent English - NL based
- Amsterdam, NY (14 miles from Schenectady, NY)
- 1 day ago
- Amsterdam, NY (14 miles from Schenectady, NY)
- 1 day ago
Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their...
- Albany, NY (8 miles from Schenectady, NY)
- 1 day ago
- Albany, NY (8 miles from Schenectady, NY)
- 1 day ago
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve...
Representative. II, Customer Service Order Processing
- Albany, NY (8 miles from Schenectady, NY)
- 1 day ago
- Albany, NY (8 miles from Schenectady, NY)
- 1 day ago
Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues....
Client Service Representative - Part Time
- Clifton Park, NY (7 miles from Schenectady, NY)
- 1 day ago
- Clifton Park, NY (7 miles from Schenectady, NY)
- 1 day ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top...
- Wynantskill, NY (17 miles from Schenectady, NY)
- 2 days ago
- Wynantskill, NY (17 miles from Schenectady, NY)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Plumbing/HVAC
- Albany, NY (8 miles from Schenectady, NY)
- 2 days ago
- Albany, NY (8 miles from Schenectady, NY)
- 2 days ago
We provide the finest plumbing service in the Capital district. We are a 4.9 Google rated 100 year old company in downtown Albany and growing in skilled trades. Candidates need to be comfortable...
- Mechanicville, NY (12 miles from Schenectady, NY)
- 2 days ago
- Mechanicville, NY (12 miles from Schenectady, NY)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Schenectady, NY
Moving to Schenectady, NY? Find some basic demographic data about Schenectady, NY below.
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Salary for Customer Service Representative Jobs in Schenectady, NY
Highest Education Level
Customer Service Representatives in Schenectady, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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