Customer Service Representative Jobs in Sanborn, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 78 Jobs

Customer Service Representative

  • North Tonawanda, NY (5 miles from Sanborn, NY)
  • 1 day ago
  • North Tonawanda, NY (5 miles from Sanborn, NY)
  • 1 day ago

Customer Service Representative Ask your recruiter for details about salary! At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities....

Client Service Representative

  • Amherst, NY (13 miles from Sanborn, NY)
  • 1 day ago
  • Amherst, NY (13 miles from Sanborn, NY)
  • 1 day ago

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...

Customer Service Advisor

  • Cheektowaga, NY (18 miles from Sanborn, NY)
  • 2 days ago
  • Cheektowaga, NY (18 miles from Sanborn, NY)
  • 2 days ago

Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...

Customer Service Clerk- Part Time 2nd Shift

  • Tonawanda, NY (10 miles from Sanborn, NY)
  • 3 days ago
  • Tonawanda, NY (10 miles from Sanborn, NY)
  • 3 days ago

Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture....

Bilingual Customer Service Representative

  • Buffalo, NY (17 miles from Sanborn, NY)
  • 3 days ago
  • Buffalo, NY (17 miles from Sanborn, NY)
  • 3 days ago

Requirements Six-months previous call center experience or combination of relevant telephone experience and customer service....

Floral Customer Service

  • Williamsville, NY (13 miles from Sanborn, NY)
  • 3 days ago
  • Williamsville, NY (13 miles from Sanborn, NY)
  • 3 days ago

Location: 5275 Sheridan Drive Williamsville, NY 14221 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type:...

Store Customer Service Specialist

  • West Seneca, NY (18 miles from Sanborn, NY)
  • 3 days ago
  • West Seneca, NY (18 miles from Sanborn, NY)
  • 3 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative

  • Buffalo, NY (17 miles from Sanborn, NY)
  • 4 days ago
  • Buffalo, NY (17 miles from Sanborn, NY)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Depew, NY (18 miles from Sanborn, NY)
  • 4 days ago
  • Depew, NY (18 miles from Sanborn, NY)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • North Tonawanda, NY (5 miles from Sanborn, NY)
  • 4 days ago
  • North Tonawanda, NY (5 miles from Sanborn, NY)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Buffalo, NY (17 miles from Sanborn, NY)
  • 4 days ago
  • Buffalo, NY (17 miles from Sanborn, NY)
  • 4 days ago

Zoom Tan is currently hiring for an amazing Customer Service representative to work in our Corporate Office in beautiful, sunny Naples, Florida!...

Customer Service & E-Commerce Supervisor - Full Time

  • Buffalo, NY (17 miles from Sanborn, NY)
  • 4 days ago
  • Buffalo, NY (17 miles from Sanborn, NY)
  • 4 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Service - Donor Support Technician

  • Cheektowaga, NY (18 miles from Sanborn, NY)
  • 5 days ago
  • Cheektowaga, NY (18 miles from Sanborn, NY)
  • 5 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Customer Service Representative

  • Buffalo, NY (17 miles from Sanborn, NY)
  • 5 days ago
  • Buffalo, NY (17 miles from Sanborn, NY)
  • 5 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative, Medicare Pharmacy

  • Buffalo, NY (17 miles from Sanborn, NY)
  • 5 days ago
  • Buffalo, NY (17 miles from Sanborn, NY)
  • 5 days ago

. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...

Demographic Data for Sanborn, NY

Moving to Sanborn, NY? Find some basic demographic data about Sanborn, NY below.


Local
National
6,155
141
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Sanborn, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sanborn, NY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sanborn, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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