Customer Service Representative Jobs in Poughkeepsie, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Delivery Station Customer Service Associate, DSL
- Amazon
- New Windsor, NY (18 miles from Poughkeepsie, NY)
- 3 hours ago
- New Windsor, NY (18 miles from Poughkeepsie, NY)
- 3 hours ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
In PersonCustomer Service Representative
- U-Haul
- West Park, NY (8 miles from Poughkeepsie, NY)
- 6 days ago
- West Park, NY (8 miles from Poughkeepsie, NY)
- 6 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
In PersonBlood Collection Staff - Customer Service
- American Red Cross
- Newburgh, NY (12 miles from Poughkeepsie, NY)
- 7 days ago
- Newburgh, NY (12 miles from Poughkeepsie, NY)
- 7 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
In PersonCustomer Service Rep(03507) - 4274 Albany Post Road
- Domino's Pizza
- Hyde Park, NY (7 miles from Poughkeepsie, NY)
- 8 days ago
- Hyde Park, NY (7 miles from Poughkeepsie, NY)
- 8 days ago
Company Description Job Description You'll never get a second chance to make a first impression! That's why we are only interested in CSRs who are cheerful and exude positive energy. We need folks...
In PersonCustomer Service Rep(03510) - 1817 South Rd
- Domino's Pizza
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 8 days ago
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 8 days ago
Company Description Job Description You'll never get a second chance to make a first impression! That's why we are only interested in CSRs who are cheerful and exude positive energy. We need folks...
In PersonCustomer Service Representative
- Yellowstone Local
- Mahopac, NY (22 miles from Poughkeepsie, NY)
- 12 days ago
- Mahopac, NY (22 miles from Poughkeepsie, NY)
- 12 days ago
Were hiring a Customer Service Representative who can turn inbound calls into booked opportunities while delivering a professional, organized, and customer-first experience from the very first conversation...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Mahopac, NY (22 miles from Poughkeepsie, NY)
- 15 days ago
- Mahopac, NY (22 miles from Poughkeepsie, NY)
- 15 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonAssistant Client Service Specialist- Commercial Lines
- Marshall & Sterling Inc
- Poughkeepsie, NY
- 24 days ago
- Poughkeepsie, NY
- 24 days ago
Assistant Client Service Specialist- Commercial Lines Location: Hybrid Poughkeepsie Office - Poughkeepsie, NY 12601 Salary Range: $37,500.00 - $42,500.00 Hourly Description: Apply Description Why...
Hybrid- VCA Animal Hospitals
- New Windsor, NY (18 miles from Poughkeepsie, NY)
- 26 days ago
- New Windsor, NY (18 miles from Poughkeepsie, NY)
- 26 days ago
Client Service Representative Veterinary Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents...
In Person- Hannaford Bros Co
- Red Hook, NY (22 miles from Poughkeepsie, NY)
- 26 days ago
- Red Hook, NY (22 miles from Poughkeepsie, NY)
- 26 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 504388 Address: USA-NY-Red Hook-35 Hannaford Drive Store Code: Store 08375 Front End (5151755) Hannaford Supermarkets started out as...
In PersonU-Box Customer Care Representative $25/hr (CDL)
- U-Haul
- Newburgh, NY (12 miles from Poughkeepsie, NY)
- 28 days ago
- Newburgh, NY (12 miles from Poughkeepsie, NY)
- 28 days ago
Compensation Range: $21.60 to $26.40 Hourly Location: 300 Windsor Hwy, Newburgh, New York 12553 United States of America Have you ever wished the open road could be your office? If so, then...
In PersonCustomer Care Representative starting at $17
- Raymour & Flanigan
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 30+ days ago
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 30+ days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
In Person- Home Depot
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 30+ days ago
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 30+ days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonAssistant Client Service Specialist-Equisport
- MARSHALL+STERLING
- Poughkeepsie, NY
- 30+ days ago
- Poughkeepsie, NY
- 30+ days ago
Assistant Client Service Specialist-Equisport Hybrid Poughkeepsie Office - Poughkeepsie, NY 12601 Apply Overview Salary Range $37,500.00 - $42,500.00 Salary Apply Description Why Join...
In PersonClient Service Specialist- Commercial Lines
- MARSHALL+STERLING
- Poughkeepsie, NY
- 30+ days ago
- Poughkeepsie, NY
- 30+ days ago
Client Service Specialist- Commercial Lines Poughkeepsie Office - Poughkeepsie, NY 12601 Apply Overview Salary Range $47,500.00 - $52,500.00 Hourly Apply Client Service Specialist- Commercial...
In PersonDemographic Data for Poughkeepsie, NY
Moving to Poughkeepsie, NY? Find some basic demographic data about Poughkeepsie, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Poughkeepsie, NY
Highest Education Level
Customer Service Representatives in Poughkeepsie, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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