Customer Service Representative Jobs in Poughkeepsie, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Hopewell Junction, NY (11 miles from Poughkeepsie, NY)
- 2 days ago
- Hopewell Junction, NY (11 miles from Poughkeepsie, NY)
- 2 days ago
Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we...
Customer Service Representative
- Newburgh, NY (12 miles from Poughkeepsie, NY)
- 2 days ago
- Newburgh, NY (12 miles from Poughkeepsie, NY)
- 2 days ago
Home Comfort Customer Service Representative Reports to: Regional Manager Status: Full time, hourly non-exempt Hourly Rate: $18 - $22 ESSENTIAL FUNCTIONS ' include and are not limited to: + Consistently...
- Fishkill, NY (10 miles from Poughkeepsie, NY)
- 2 days ago
- Fishkill, NY (10 miles from Poughkeepsie, NY)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Amenia, NY (20 miles from Poughkeepsie, NY)
- 3 days ago
- Amenia, NY (20 miles from Poughkeepsie, NY)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03451) - 779 Broadway
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 5 days ago
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Patient Customer Service Representative/Aide
- Fishkill, NY (10 miles from Poughkeepsie, NY)
- 5 days ago
- Fishkill, NY (10 miles from Poughkeepsie, NY)
- 5 days ago
Summary: Patient Customer Service Representative/Aide is responsible for providing exceptional customer service for all patients while facilitating patient flow....
Customer Service Representative
- West Park, NY (8 miles from Poughkeepsie, NY)
- 5 days ago
- West Park, NY (8 miles from Poughkeepsie, NY)
- 5 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Rep(03496) - 926 Route Six
- Mahopac, NY (22 miles from Poughkeepsie, NY)
- 6 days ago
- Mahopac, NY (22 miles from Poughkeepsie, NY)
- 6 days ago
Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 7 days ago
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 7 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440495 Address: USA-NY-Wappingers Falls-1490 Route 9 Store Code: Store 08334 Front End (5151719) Hannaford Supermarkets started out...
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 7 days ago
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 7 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440496 Address: USA-NY-Wappingers Falls-1490 Route 9 Store Code: Store 08334 Front End (5151719) Hannaford Supermarkets started out...
Retail Customer Service Specialist
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 9 days ago
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 9 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
- Walden, NY (17 miles from Poughkeepsie, NY)
- 11 days ago
- Walden, NY (17 miles from Poughkeepsie, NY)
- 11 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439719 Address: USA-NY-Walden-76 Oak Street Store Code: Store 08427 Front End (5151792) Hannaford Supermarkets started out as a fresh...
- Red Hook, NY (22 miles from Poughkeepsie, NY)
- 11 days ago
- Red Hook, NY (22 miles from Poughkeepsie, NY)
- 11 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439389 Address: USA-NY-Red Hook-35 Hannaford Drive Store Code: Store 08375 Front End (5151755) Hannaford Supermarkets started out as...
Customer Service Representative
- Hopewell Junction, NY (11 miles from Poughkeepsie, NY)
- 12 days ago
- Hopewell Junction, NY (11 miles from Poughkeepsie, NY)
- 12 days ago
Customer Service Representative Job Description This role involves working closely with specific customer accounts to maintain relationships and provide exceptional customer service....
Demographic Data for Poughkeepsie, NY
Moving to Poughkeepsie, NY? Find some basic demographic data about Poughkeepsie, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Poughkeepsie, NY
Highest Education Level
Customer Service Representatives in Poughkeepsie, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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