Customer Service Representative Jobs in Monsey, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper) - Full Time
- White Plains, NY (17 miles from Monsey, NY)
- 4 hours ago
- White Plains, NY (17 miles from Monsey, NY)
- 4 hours ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Customer Care Representative I
- Clifton, NJ (16 miles from Monsey, NY)
- 10 hours ago
- Clifton, NJ (16 miles from Monsey, NY)
- 10 hours ago
Customer Care Representative I#25-69264 $17.25-$17.75 per hour Clifton, NJ All On-site Job Description Our Client, a Medical Research company, is looking for a Customer Care Representative I for...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- White Plains, NY (17 miles from Monsey, NY)
- 15 hours ago
- White Plains, NY (17 miles from Monsey, NY)
- 15 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- North Bergen, NJ (22 miles from Monsey, NY)
- 1 day ago
- North Bergen, NJ (22 miles from Monsey, NY)
- 1 day ago
Auto Body Customer Service (North bergen) ray mees auto coach compensation: $15-$25 employment type: job title: Auto Body Customer Service Full time position. Immediate hire. Must have experience....
Operations Account Liaison - Non Driving
- Elmsford, NY (14 miles from Monsey, NY)
- 1 day ago
- Elmsford, NY (14 miles from Monsey, NY)
- 1 day ago
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...
Part Time Customer Service Representative $17 hourly
- Yonkers, NY (15 miles from Monsey, NY)
- 1 day ago
- Yonkers, NY (15 miles from Monsey, NY)
- 1 day ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Part Time Customer Service Representative $18 Hourly
- White Plains, NY (17 miles from Monsey, NY)
- 1 day ago
- White Plains, NY (17 miles from Monsey, NY)
- 1 day ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Eyewear Customer Service/Sales Advisor
- Cortlandt Manor, NY (14 miles from Monsey, NY)
- 1 day ago
- Cortlandt Manor, NY (14 miles from Monsey, NY)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative - Work From Home
- New City, NY (5 miles from Monsey, NY)
- 1 day ago
- New City, NY (5 miles from Monsey, NY)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Support Supervisor
- Teaneck, NJ (16 miles from Monsey, NY)
- 2 days ago
- Teaneck, NJ (16 miles from Monsey, NY)
- 2 days ago
Company Description** A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest...
Part Time Customer Service Associate
- White Plains, NY (17 miles from Monsey, NY)
- 2 days ago
- White Plains, NY (17 miles from Monsey, NY)
- 2 days ago
Id : 33665, Title : Part Time Customer Service Associate, Category : Customer Experience, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...288, ExternalPostedStartDate :...
As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service)-Full Time
- Westwood, NJ (8 miles from Monsey, NY)
- 2 days ago
- Westwood, NJ (8 miles from Monsey, NY)
- 2 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Experience Representative
- Rye Brook, NY (22 miles from Monsey, NY)
- 3 days ago
- Rye Brook, NY (22 miles from Monsey, NY)
- 3 days ago
Main Responsibilities: Process customer inquiries and identify issues; resolve them in a timely and efficient manner Professionally interact with customers via email addressing all concerns and...
Customer Service Representative
- Peekskill, NY (14 miles from Monsey, NY)
- 3 days ago
- Peekskill, NY (14 miles from Monsey, NY)
- 3 days ago
The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!...
Demographic Data for Monsey, NY
Moving to Monsey, NY? Find some basic demographic data about Monsey, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Monsey, NY
Highest Education Level
Customer Service Representatives in Monsey, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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