Customer Service Representative Jobs in Hicksville, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- ABC Imaging
- New York, NY (24 miles from Hicksville, NY)
- 5 days ago
- ABC Imaging
- New York, NY (24 miles from Hicksville, NY)
- 5 days ago
Job Overview We are seeking a detail-oriented and customer-focused Customer Service Representative to join our print production team....
In Person- Ability Service Agency, Inc.
- Baldwin, NY (8 miles from Hicksville, NY)
- 13 days ago
- Ability Service Agency, Inc.
- Baldwin, NY (8 miles from Hicksville, NY)
- 13 days ago
Commercial Lines CSR Assistant for established busy independent insurance agency. Candiate should have at least 1-3 years of relevant P & C insurance agency experience, excellent phone etiquette,...
In PersonCustomer Service Representative- Part Time
- Forward Air
- Queens Village, NY (12 miles from Hicksville, NY)
- 3 days ago
- Queens Village, NY (12 miles from Hicksville, NY)
- 3 days ago
Position: Customer Service Representative Compensation: $20 per hour Schedule: Monday-Friday 3:30pm-10pm Job Description: The Customer Service Representative fields external customer questions, complaints...
In Person Part TimeBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Queens Village, NY (12 miles from Hicksville, NY)
- 11 hours ago
- Queens Village, NY (12 miles from Hicksville, NY)
- 11 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Representative
- Brooklyn, NY (24 miles from Hicksville, NY)
- 13 hours ago
- Brooklyn, NY (24 miles from Hicksville, NY)
- 13 hours ago
Customer Service Representative A global leader in power and transmission solutions for professional Security, Surveillance, Access Control and Fire applications seeks a Customer Service Representative...
In Person Full TimeCustomer Service and Order Entry Specialist
- Randstad
- Farmingdale, NY (5 miles from Hicksville, NY)
- 13 hours ago
- Farmingdale, NY (5 miles from Hicksville, NY)
- 13 hours ago
oin Our Team: Customer Service & Order Entry Specialist Company: Accurate Ingredients, Inc. Compensation: $25.00 / hr Job Type: Full-Time Are you a highly organized self-starter with a knack for...
In PersonCustomer Support Specialist (Accounts Receivable)
- Randstad
- New York, NY (24 miles from Hicksville, NY)
- 13 hours ago
- New York, NY (24 miles from Hicksville, NY)
- 13 hours ago
We are seeking a detail-oriented Customer Support Specialist for a 2-month temporary contract to bridge the gap between our Customer Service and Finance departments. In this role, you will support...
In Person- Worldwide TechServices
- New York, NY (24 miles from Hicksville, NY)
- 23 hours ago
- New York, NY (24 miles from Hicksville, NY)
- 23 hours ago
Company Description Worldwide TechServices is a global leader in delivering technology services and solutions to the worlds most demanding clients. Headquartered in Billerica, MA; we provide...
In PersonRepresentative, Customer Service (ISP FT)
- Mystic Jet Center, LLC
- Ronkonkoma, NY (18 miles from Hicksville, NY)
- 23 hours ago
- Ronkonkoma, NY (18 miles from Hicksville, NY)
- 23 hours ago
The Customer Service Representative (CSR) is responsible for delivering Modern Aviation's excellent service by providing exceptional, professional, and personalized support to private and corporate...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Nesconset, NY (20 miles from Hicksville, NY)
- 1 day ago
- Nesconset, NY (20 miles from Hicksville, NY)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- Sherwin Williams
- Brooklyn, NY (24 miles from Hicksville, NY)
- 1 day ago
- Brooklyn, NY (24 miles from Hicksville, NY)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- MLabs
- New York, NY (24 miles from Hicksville, NY)
- 1 day ago
- New York, NY (24 miles from Hicksville, NY)
- 1 day ago
Location: New York, United States (Hybrid) - NY area Hybrid | Full-time Compensation: $100K - $150K Our client is an innovative and fast-growing technology service provider that delivers a...
In PersonPharmacy Customer Service Assoc. Cert
- Walgreens
- Bronx, NY (21 miles from Hicksville, NY)
- 1 day ago
- Bronx, NY (21 miles from Hicksville, NY)
- 1 day ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
In PersonAssistant/ Customer Service Rep Needed
- Flushing, NY (15 miles from Hicksville, NY)
- 1 day ago
- Flushing, NY (15 miles from Hicksville, NY)
- 1 day ago
About the Role: We are seeking a reliable, organized, and detail-oriented Office Assistant to support our daily operations. The ideal candidate is proactive, communicative, and able to manage...
In PersonPart Time Administrative Assistant / Customer Service Coordinator
- Brooklyn, NY (24 miles from Hicksville, NY)
- 1 day ago
- Brooklyn, NY (24 miles from Hicksville, NY)
- 1 day ago
About Us We are a well-established manufacturing company dedicated to producing high-quality products and delivering exceptional service. Were looking for a detail-oriented and highly organized...
In Person Part TimeDemographic Data for Hicksville, NY
Moving to Hicksville, NY? Find some basic demographic data about Hicksville, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hicksville, NY
Highest Education Level
Customer Service Representatives in Hicksville, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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