Customer Service Representative Jobs in Hicksville, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 366 Jobs

Customer Service Representative

  • Port Washington, NY (10 miles from Hicksville, NY)
  • 7 days ago
  • Port Washington, NY (10 miles from Hicksville, NY)
  • 7 days ago

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!...

Customer Service Representative

  • Stamford, CT (20 miles from Hicksville, NY)
  • 9 hours ago
  • Stamford, CT (20 miles from Hicksville, NY)
  • 9 hours ago

The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!...

Amazon Locker - Customer Service

  • Lake Grove, NY (22 miles from Hicksville, NY)
  • 10 hours ago
  • Lake Grove, NY (22 miles from Hicksville, NY)
  • 10 hours ago

Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...

Client Advocate

  • New York, NY (24 miles from Hicksville, NY)
  • 16 hours ago
  • New York, NY (24 miles from Hicksville, NY)
  • 16 hours ago

Client Advocate Location Nationwide, MI 48098 Job Summary The Customer Advocate (CA) serves as the first point of contact for our customers. In this role, the CA will be responsible for supporting...

CUSTOMER SERVICE FULL TIME - PART TIME - 19.00 Per Hour

  • New York, NY (24 miles from Hicksville, NY)
  • 16 hours ago
  • New York, NY (24 miles from Hicksville, NY)
  • 16 hours ago

un CUSTOMER SERVICE FULL TIME - PART TIME - 19.00 Per Hour (DEER PARK) APPLE ICE compensation: 19.00 PER HOUR employment type: job title: Customer Service Representative LOOKING FOR CUSTOMER SERVICE...

Part Time Customer Service Representative $18 Hourly

  • Massapequa, NY (6 miles from Hicksville, NY)
  • 20 hours ago
  • Massapequa, NY (6 miles from Hicksville, NY)
  • 20 hours ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Part Time Customer Service Representative $17 hourly

  • Yonkers, NY (22 miles from Hicksville, NY)
  • 20 hours ago
  • Yonkers, NY (22 miles from Hicksville, NY)
  • 20 hours ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Service Account Admin II (SSO Division - Hauppauge, NY)

  • Smithtown, NY (17 miles from Hicksville, NY)
  • 20 hours ago
  • Smithtown, NY (17 miles from Hicksville, NY)
  • 20 hours ago

Org Marketing Statement At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft,...

Customer Care Representative I

  • New York, NY (24 miles from Hicksville, NY)
  • 20 hours ago
  • New York, NY (24 miles from Hicksville, NY)
  • 20 hours ago

Anticipated End Date: 2025-07-10 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: Virtual; This role enables associates to work virtually...

IN PERSON HIRING EVENT - CUSTOMER SERVICE REPRESENTATIVES (New York)

  • New York, NY (24 miles from Hicksville, NY)
  • 21 hours ago
  • New York, NY (24 miles from Hicksville, NY)
  • 21 hours ago

In-Person Hiring Event Wednesday, August 13, 2025 (8 a.m. to 5:30 p.m.) & Thursday, August 14, 2025 (8 a.m. to 2 p.m.) at 55 Water Street, New York, NY 10041 EmblemHealth is a health and wellness...

Customer Service Representative - Work From Home

  • Rosedale, NY (13 miles from Hicksville, NY)
  • 1 day ago
  • Rosedale, NY (13 miles from Hicksville, NY)
  • 1 day ago

FT Customer Service Representative - Work From Home Location: Rosedale [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...

Remote Work

Customer Service Associate

  • Jamaica, NY (15 miles from Hicksville, NY)
  • 1 day ago
  • Jamaica, NY (15 miles from Hicksville, NY)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Part Time Customer Service Associate

  • White Plains, NY (22 miles from Hicksville, NY)
  • 1 day ago
  • White Plains, NY (22 miles from Hicksville, NY)
  • 1 day ago

Id : 33665, Title : Part Time Customer Service Associate, Category : Customer Experience, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...288, ExternalPostedStartDate :...

IMMEDIATE HIRE - Carvana Customer Service

  • New York, NY (24 miles from Hicksville, NY)
  • 1 day ago
  • New York, NY (24 miles from Hicksville, NY)
  • 1 day ago

We are seeking a reliable and detail-oriented Vehicle Inventory Specialist to join our team. This entry-level position plays a key role in maintaining vehicle inventory, ensuring cars are clean...

Customer Service - Self Storage Manager

  • New York, NY (24 miles from Hicksville, NY)
  • 1 day ago
  • New York, NY (24 miles from Hicksville, NY)
  • 1 day ago

The Property Manager role requires experience in customer service and sales, and involves assessing customer storage needs, conducting daily inspections, and managing financial transactions. Ideal...

Demographic Data for Hicksville, NY

Moving to Hicksville, NY? Find some basic demographic data about Hicksville, NY below.


Local
National
41,779
1,963
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Hicksville, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hicksville, NY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hicksville, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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