Customer Service Representative Jobs in Garden City, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

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ABC Imaging

Customer Service Representative

  • ABC Imaging
  • New York, NY (18 miles from Garden City, NY)
  • 5 days ago
  • ABC Imaging
  • New York, NY (18 miles from Garden City, NY)
  • 5 days ago

Job Overview We are seeking a detail-oriented and customer-focused Customer Service Representative to join our print production team....

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COMMERCIAL CSR ASSISTANT

Commercial Lines CSR Assistant for established busy independent insurance agency. Candiate should have at least 1-3 years of relevant P & C insurance agency experience, excellent phone etiquette,...

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Customer Service Representative- Part Time

  • Forward Air
  • Queens Village, NY (6 miles from Garden City, NY)
  • 3 days ago
  • Queens Village, NY (6 miles from Garden City, NY)
  • 3 days ago

Position: Customer Service Representative Compensation: $20 per hour Schedule: Monday-Friday 3:30pm-10pm Job Description: The Customer Service Representative fields external customer questions, complaints...

In Person Part Time

Customer Service/Locker Attendant - Smarte Carte at American Dream Mall - Part-Time

  • Smarte Carte, Inc.
  • East Rutherford, NJ (24 miles from Garden City, NY)
  • moments ago
  • East Rutherford, NJ (24 miles from Garden City, NY)
  • moments ago

Customer Service/Locker Attendant - Smarte Carte at American Dream Mall Part-Time $14.92 - $15.92 / hour Hours will vary but approximately 10-20 hours per week as needed, working 1 hour before and...

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Customer Experience Specialist - FT

  • Avis Budget Group, Inc.
  • New York, NY (18 miles from Garden City, NY)
  • moments ago
  • New York, NY (18 miles from Garden City, NY)
  • moments ago

Minimum Hourly Rate: $19.00/hour Maximum Hourly Rate: $19.00/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) Step...

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Customer Support Specialist

  • Conductor LLC
  • New York, NY (18 miles from Garden City, NY)
  • moments ago
  • New York, NY (18 miles from Garden City, NY)
  • moments ago

About Conductor: Conductor is the leading enterprise AEO platform. Today's top enterprise brands use Conductor to grow authority and visibility in both AI and traditional search engines. From...

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Customer Service Associate - Childcare (12-19hrs/wk)

  • IKEA North America Services, LLC
  • Brooklyn, NY (18 miles from Garden City, NY)
  • 4 hours ago
  • Brooklyn, NY (18 miles from Garden City, NY)
  • 4 hours ago

Why we will love you You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you....

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Customer Service Representative

  • LAZ Parking
  • Jersey City, NJ (23 miles from Garden City, NY)
  • 4 hours ago
  • Jersey City, NJ (23 miles from Garden City, NY)
  • 4 hours ago

Our Customer Service Representatives are essential to our success because they retain and extract more value from customers and deliver top-notch service that cultivates loyalty and promotes referral...

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Customer Service Gate Agent (Full-Time)

  • Piedmont Airlines
  • White Plains, NY (22 miles from Garden City, NY)
  • 4 hours ago
  • White Plains, NY (22 miles from Garden City, NY)
  • 4 hours ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

In Person Full Time

Facility Attendant, Customer Service

  • RIVERHEAD BUILDING SUPPLY CORP.
  • Mineola, NY (1 mile from Garden City, NY)
  • 5 hours ago
  • Mineola, NY (1 mile from Garden City, NY)
  • 5 hours ago

Responsibilities JOB DESCRIPTION Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting...

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GINORI 1735 Client Service Specialist

  • Kering Group
  • New York, NY (18 miles from Garden City, NY)
  • 5 hours ago
  • New York, NY (18 miles from Garden City, NY)
  • 5 hours ago

Summary About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear...

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Bilingual Multi-Location Customer Service Specialist (Spanish)

  • Sherwin Williams
  • Queens Village, NY (6 miles from Garden City, NY)
  • 16 hours ago
  • Queens Village, NY (6 miles from Garden City, NY)
  • 16 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

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Customer Service Representative

  • Brooklyn, NY (18 miles from Garden City, NY)
  • 18 hours ago
  • Brooklyn, NY (18 miles from Garden City, NY)
  • 18 hours ago

Customer Service Representative A global leader in power and transmission solutions for professional Security, Surveillance, Access Control and Fire applications seeks a Customer Service Representative...

In Person Full Time

Customer Service and Order Entry Specialist

  • Randstad
  • Farmingdale, NY (10 miles from Garden City, NY)
  • 19 hours ago
  • Farmingdale, NY (10 miles from Garden City, NY)
  • 19 hours ago

oin Our Team: Customer Service & Order Entry Specialist Company: Accurate Ingredients, Inc. Compensation: $25.00 / hr Job Type: Full-Time Are you a highly organized self-starter with a knack for...

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Customer Support Specialist (Accounts Receivable)

  • Randstad
  • New York, NY (18 miles from Garden City, NY)
  • 19 hours ago
  • New York, NY (18 miles from Garden City, NY)
  • 19 hours ago

We are seeking a detail-oriented Customer Support Specialist for a 2-month temporary contract to bridge the gap between our Customer Service and Finance departments. In this role, you will support...

In Person

Demographic Data for Garden City, NY

Moving to Garden City, NY? Find some basic demographic data about Garden City, NY below.


Local
National
28,851
2,174
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Garden City, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Garden City, NY offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Garden City, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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