Customer Service Representative Jobs in Garden City, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 421 Jobs

Customer Service Representative - PT

  • East Elmhurst, NY (12 miles from Garden City, NY)
  • 60+ days ago
  • East Elmhurst, NY (12 miles from Garden City, NY)
  • 60+ days ago

Minimum Hourly Rate: $16.00Maximum Hourly Rate: $16.00Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call...

Customer Service Representative

  • Syosset, NY (9 miles from Garden City, NY)
  • 13 days ago
  • Syosset, NY (9 miles from Garden City, NY)
  • 13 days ago

Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from...

Transactional Client Service Specialist (Legal Administrative Assistant)

  • New York, NY (18 miles from Garden City, NY)
  • moments ago
  • New York, NY (18 miles from Garden City, NY)
  • moments ago

The Transactional Client Service Specialist role is responsible for providing legal administrative support to a team of attorneys by performing complex, administrative assistance using specialized...

Labor & Employment Client Service Specialist (Legal Administrative Assistant)

  • New York, NY (18 miles from Garden City, NY)
  • moments ago
  • New York, NY (18 miles from Garden City, NY)
  • moments ago

The Labor and Employment Client Service Specialist role is responsible for providing legal administrative support to a team of attorneys by performing complex, administrative assistance using...

Manager, Sales and Customer Service

  • Huntington Station, NY (15 miles from Garden City, NY)
  • moments ago
  • Huntington Station, NY (15 miles from Garden City, NY)
  • moments ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Appointment Coordinator (BDC)

  • Hicksville, NY (6 miles from Garden City, NY)
  • moments ago
  • Hicksville, NY (6 miles from Garden City, NY)
  • moments ago

We are looking for Customer Service Appointment Coordinators to join our team! This is a great career opportunity for applicants with automotive experience or any other customer service/telephone...

Customer Service Associate

  • Sunnyside, NY (14 miles from Garden City, NY)
  • moments ago
  • Sunnyside, NY (14 miles from Garden City, NY)
  • moments ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service (Pharmaceutical)

  • Central Islip, NY (23 miles from Garden City, NY)
  • 4 hours ago
  • Central Islip, NY (23 miles from Garden City, NY)
  • 4 hours ago

Nesco Resource has partnered with a leading pharmaceutical company in the pursuit of hiring a Customer Service Representative with Pharmaceutical industry experience.....

Customer Service Remote Chat Support $22-$25/hr

  • Weehawken, NJ (20 miles from Garden City, NY)
  • 4 hours ago
  • Weehawken, NJ (20 miles from Garden City, NY)
  • 4 hours ago

Customer Service Remote Chat Support Company: TravelPerk Compensation: $22$25/hr Location: Remote (U.S.-based preferred) Job Type: Full-Time / Part-Time About TravelPerk: TravelPerk is a...

Remote Work

Customer Service Rep

  • Bronx, NY (16 miles from Garden City, NY)
  • 4 hours ago
  • Bronx, NY (16 miles from Garden City, NY)
  • 4 hours ago

JOB ID: 105063 Education: High School Diploma / GED (or higher) Required Qualifications: 1+ years of customer service experience Ability to work onsite in Bronx, NY. Experience with Microsoft Word...

Contact Customer Services Representative

  • Queens Village, NY (6 miles from Garden City, NY)
  • 4 hours ago
  • Queens Village, NY (6 miles from Garden City, NY)
  • 4 hours ago

St. Johns, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The...

Remote Customer Service Representative - Facility Maintenance Services

  • New York, NY (18 miles from Garden City, NY)
  • 9 hours ago
  • New York, NY (18 miles from Garden City, NY)
  • 9 hours ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Customer Service Representative

  • Ridgefield, NJ (20 miles from Garden City, NY)
  • 10 hours ago
  • Ridgefield, NJ (20 miles from Garden City, NY)
  • 10 hours ago

We are seeking a detail-oriented Customer Service Representative to join our team in Ridgefield, NJ!...

Sales Associate- NYC

  • New York, NY (18 miles from Garden City, NY)
  • 10 hours ago
  • New York, NY (18 miles from Garden City, NY)
  • 10 hours ago

As an industry leader in wholesale, retail, and foodservice distribution, Baldor Specialty Foods continues to grow and evolve at a rapid pace across all departments. The Baldor Business...

Customer Service Representative- ON SITE

  • New York, NY (18 miles from Garden City, NY)
  • 10 hours ago
  • New York, NY (18 miles from Garden City, NY)
  • 10 hours ago

TEKsystems is looking to hire several Customer Service Representatives to work for a client in the New York, NY area. This opportunity will take place ON-SITE....

Demographic Data for Garden City, NY

Moving to Garden City, NY? Find some basic demographic data about Garden City, NY below.


Local
National
28,851
2,174
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Garden City, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Garden City, NY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Garden City, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »