Customer Service Representative Jobs in East Rochester, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Tri-Mar Consulting Inc
- Rochester, NY (6 miles from East Rochester, NY)
- 1 day ago
- Tri-Mar Consulting Inc
- Rochester, NY (6 miles from East Rochester, NY)
- 1 day ago
Position: Customer Service Representative Location: Rochester NY Shift: M-F 8:00am - 5:00pm Pay Rate: $17.00 - 22.00/hr....
In Person- TEKsystems
- Rochester, NY (6 miles from East Rochester, NY)
- 1 hour ago
- Rochester, NY (6 miles from East Rochester, NY)
- 1 hour ago
The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and...
HybridCustomer Experience Representative - Rochester Airport
- Enterprise Holdings
- Westgate, NY (11 miles from East Rochester, NY)
- 2 hours ago
- Westgate, NY (11 miles from East Rochester, NY)
- 2 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In Person- Idex Corporation
- Rochester, NY (6 miles from East Rochester, NY)
- 6 hours ago
- Rochester, NY (6 miles from East Rochester, NY)
- 6 hours ago
If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place...
In PersonCustomer Experience Representative - Rochester Airport
- National Car Alamo
- Rochester, NY (6 miles from East Rochester, NY)
- 1 day ago
- Rochester, NY (6 miles from East Rochester, NY)
- 1 day ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In PersonCustomer Service Specialist I (10:00am - 6:30pm ET)
- QuidelOrtho Corporation
- Rochester, NY (6 miles from East Rochester, NY)
- 1 day ago
- Rochester, NY (6 miles from East Rochester, NY)
- 1 day ago
The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in...
Hybrid- Mr. Handyman
- Henrietta, NY (7 miles from East Rochester, NY)
- 1 day ago
- Henrietta, NY (7 miles from East Rochester, NY)
- 1 day ago
Previous call center experience- A plus Have 2+ years of experience in an office setting Solving problems must come easily to you Complete a background check Professional communication and phone skills...
In PersonCustomer Service Specialist 1 (10:00am - 6:30pm ET)
- QuidelOrtho
- Rochester, NY (6 miles from East Rochester, NY)
- 1 day ago
- Rochester, NY (6 miles from East Rochester, NY)
- 1 day ago
The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in...
HybridU-Box Customer Care Representative (CDL)
- U-Haul
- Rochester, NY (6 miles from East Rochester, NY)
- 2 days ago
- Rochester, NY (6 miles from East Rochester, NY)
- 2 days ago
Compensation Range: $21.60 to $26.40 Hourly Location: 50 Ajax Rd, Rochester, New York 14624 United States of America Have you ever wished the open road could be your office? If so, then consider...
In PersonCustomer Service Representative
- Kodak
- Rochester, NY (6 miles from East Rochester, NY)
- 4 days ago
- Rochester, NY (6 miles from East Rochester, NY)
- 4 days ago
, NY, US, 14650 Company: Kodak Role Overview Kodak is looking for a Customer Service Representative to join our team....
In PersonCustomer Service Representative - Auto Body Shop
- The Boyd Group
- West Henrietta, NY (10 miles from East Rochester, NY)
- 4 days ago
- West Henrietta, NY (10 miles from East Rochester, NY)
- 4 days ago
Company: Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and...
In Person Part TimeVeterinary Client Service Representative
- Thrive Pet Healthcare
- Victor, NY (9 miles from East Rochester, NY)
- 5 days ago
- Victor, NY (9 miles from East Rochester, NY)
- 5 days ago
Description Veterinary Client Service Representative Perinton Veterinary Hospital Rochester, NY Full-Time Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive...
In PersonCustomer Service Representative
- U-Haul
- Webster, NY (8 miles from East Rochester, NY)
- 5 days ago
- Webster, NY (8 miles from East Rochester, NY)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person- Wegmans Food Markets
- Canandaigua, NY (21 miles from East Rochester, NY)
- 5 days ago
- Canandaigua, NY (21 miles from East Rochester, NY)
- 5 days ago
EARN A BONUS UP TO $500! Hiring immediately! we are a food market where you make the difference At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food....
In PersonCustomer Service Representative
- EastmanKodak
- Rochester, NY (6 miles from East Rochester, NY)
- 5 days ago
- Rochester, NY (6 miles from East Rochester, NY)
- 5 days ago
Role Overview Kodak is looking for a Customer Service Representative to join our team....
In PersonDemographic Data for East Rochester, NY
Moving to East Rochester, NY? Find some basic demographic data about East Rochester, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in East Rochester, NY
Highest Education Level
Customer Service Representatives in East Rochester, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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