Customer Service Representative Jobs in Batavia, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- GEICO
- Akron, NY (14 miles from Batavia, NY)
- 30+ days ago
- Akron, NY (14 miles from Batavia, NY)
- 30+ days ago
Customer Service Representative Ask your recruiter for details about salary!...
In PersonConsumer Care Representative (Collections Specialist/Customer Service)
- Coast Professional
- East Aurora, NY (23 miles from Batavia, NY)
- 2 days ago
- East Aurora, NY (23 miles from Batavia, NY)
- 2 days ago
Benefits 11 Paid Holidays 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid sick time...
In PersonCustomer Service Delivery Advocate
- Carvana
- Akron, NY (14 miles from Batavia, NY)
- 5 days ago
- Akron, NY (14 miles from Batavia, NY)
- 5 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In Person- Osborne Association
- Alden, NY (14 miles from Batavia, NY)
- 16 days ago
- Alden, NY (14 miles from Batavia, NY)
- 16 days ago
Job Type Part-time Description The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for...
In Person Part TimeBilingual Japanese Customer Service Representative
- CVS Health
- Alabama, NY (11 miles from Batavia, NY)
- 16 days ago
- Alabama, NY (11 miles from Batavia, NY)
- 16 days ago
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues...
In PersonCustomer Service Representative- Le Roy, NY
- Hubbell Inc.
- Le Roy, NY (12 miles from Batavia, NY)
- 21 days ago
- Le Roy, NY (12 miles from Batavia, NY)
- 21 days ago
Provides back-up support for Customer Service Representatives. Ability to work overtime as needed on a sporadic basis....
In Person- Sherwin Williams
- East Aurora, NY (23 miles from Batavia, NY)
- 21 days ago
- East Aurora, NY (23 miles from Batavia, NY)
- 21 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- Osborne Association
- Attica, NY (11 miles from Batavia, NY)
- 22 days ago
- Attica, NY (11 miles from Batavia, NY)
- 22 days ago
Job Type Part-time Description The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for...
In Person Part TimePosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonCustomer Support Representative
- Randstad
- Attica, NY (11 miles from Batavia, NY)
- 30+ days ago
- Attica, NY (11 miles from Batavia, NY)
- 30+ days ago
job details summary remote, attica temporary job category other job details Are you a natural problem-solver with a passion for technology and customer excellence? We are looking for an...
In PersonCustomer Relations Representative
- UNC Dairy
- Lancaster, NY (21 miles from Batavia, NY)
- 45+ days ago
- Lancaster, NY (21 miles from Batavia, NY)
- 45+ days ago
The Customer Service Representative I plays a vital role in supporting customer satisfaction by efficiently processing orders, addressing customer inquiries, and facilitating communication between internal...
In Person- Valvoline Inc.
- Clarence, NY (19 miles from Batavia, NY)
- 60+ days ago
- Clarence, NY (19 miles from Batavia, NY)
- 60+ days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
In Person- Valvoline Inc.
- Clarence, NY (19 miles from Batavia, NY)
- 60+ days ago
- Clarence, NY (19 miles from Batavia, NY)
- 60+ days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
In PersonCustomer Service Assistant (Games Host)
- HB Leisure Ltd
- Corfu, NY (7 miles from Batavia, NY)
- 60+ days ago
- Corfu, NY (7 miles from Batavia, NY)
- 60+ days ago
| Why HB Leisure At HB Leisure, we strive to create amazing guest experiences with the help of our amazing team. We take pride in gamesstarting with our team. Our Games Attendants are the...
In PersonCustomer Service Representative
- Harris Computer Systems
- Alabama, NY (11 miles from Batavia, NY)
- 90+ days ago
- Alabama, NY (11 miles from Batavia, NY)
- 90+ days ago
Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach. Provide claim status to policyholders or providers with a positive and...
In PersonDemographic Data for Batavia, NY
Moving to Batavia, NY? Find some basic demographic data about Batavia, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Batavia, NY
Highest Education Level
Customer Service Representatives in Batavia, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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